Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director - Client Analytics Partnership

Company: StackAdapt

Location: USA

Posted Oct 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The Director of Client Analytics Partner leads a group of individual contributors, responsible for strategic client reporting, data insights, and cross-functional collaboration.

Reconciliation Analyst

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is a financial technology company that provides a complete finance stack for startups. They are looking to hire a Reconciliation Analyst to investigate edge cases in their reconciliation process and provide feedback to internal partner teams.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are trusted by the world's most innovative companies and are changing the fabric of the internet.

Compliance and Data Analyst I

Company: TrueML

Location: USA

Posted Oct 14, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Compliance and Data Analyst I to ensure regulatory compliance and efficiently handle data analysis for compliance-related tasks.

UX Developer

Company: paytronix

Location: USA

Posted Oct 14, 2024

Paytronix is a digital guest engagement platform for the hospitality industry, offering innovative solutions for loyalty programs, online ordering, and more. The company is looking for a frontend developer with experience in Vuejs, HTML5, CSS3, and JavaScript to join their team.

Sr. Director Engineering

Company: Finalsite

Location: USA

Posted Oct 14, 2024

Finalsite is a company that provides website communications enrollment and marketing platform for schools and school districts. They are headquartered in Glastonbury, CT, USA and have employees working remotely in the US, Europe, South America, and Asia. The company is looking for a Senior Director of Engineering to lead the engineering team responsible for developing and maintaining their core technology platforms and products.

Staff Backline Engineer - Platform

Company: Databricks

Location: USA

Posted Oct 14, 2024

The job description is for a Backline Technical Solutions Engineer who will help customers with the Databricks platform. The role requires expertise in scripting, troubleshooting, and experience with big data computing environments. The job offers a range of responsibilities, including troubleshooting, providing guidance, and contributing to automation and tooling programs.

Manager II - Technical Program Management

Company: Pinterest

Location: USA

Posted Oct 14, 2024

The PinTech team at Pinterest is looking for a Manager II Technical Program Management to lead a team of Technical Program Managers, Product Specialists, and a vendor engineering team. The role involves supporting PinTech teams, collaborating with engineering teams, and developing API strategies.

Provider Recruitment Associate

Company: Privia Health

Location: USA

Posted Oct 14, 2024

The job description is for a Provider Recruitment Associate at Privia Health, a technology-driven national physician enablement company. The role involves supporting the growth of the company by assisting with the logistics of the recruitment process, developing and maintaining a working knowledge of the practice model and regional communities, and managing sourcing activities.

Senior Sales Engineer

Company: Snowplow Analytics

Location: USA

Posted Oct 14, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role involves showcasing Snowplow's Customer Data Infrastructure and leading Proof of Concepts. The company offers a competitive package, including share options, unlimited PTO, and flexible working.

Senior Software Engineer - Dashboard Experience

Company: Mercury

Location: USA

Posted Oct 14, 2024

Mercury is building a banking stack for startups, focusing on a high-quality product experience. The company is looking for a product-minded technical leader to help shape and build the future of Mercury.

Recruiter - Go To Market (GTM)

Company: Apollo

Location: USA

Posted Oct 14, 2024

Apollo is looking for a highly consultative recruiter to join their GTM Talent Acquisition team. The role involves partnering closely with hiring managers, focusing on quality over quantity, and driving the business forward. The company offers competitive market-informed compensation, equity, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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