Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Regional Sales Director

Company: Zencore

Location: USA

Posted Oct 10, 2024

Zencore is a fast-growing company seeking candidates with Google Cloud experience to join their team. The Sales Director role involves building relationships with CEOs and CTOs to grow the professional services and managed services business.

Marketing Operations Specialist

Company: Kojo

Location: USA

Posted Oct 10, 2024

Kojo is a construction technology company that aims to make buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. They are looking for a Marketing Operations Specialist to manage ongoing prospect data enrichment and hygiene, lead scoring, and marketing dashboards.

Business Analyst

Company: Effectual

Location: USA

Posted Oct 10, 2024

The job description is for a Business Analyst position in the public sector, responsible for ensuring customer satisfaction and technical excellence in application migrations to AWS cloud. The role requires collaboration with stakeholders, data analysis, and training program delivery. The ideal candidate should have a bachelor's degree, 4 years of experience, and certifications in business analysis and AWS cloud technologies.

Product Marketing Manager

Company: Aurora Solar

Location: USA

Posted Oct 10, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for a Product Marketing Manager to own their solutions for residential solar sales.

Solutions Architect

Company: Twilio

Location: USA

Posted Oct 10, 2024

Twilio is looking for a Solutions Architect to join their Strategic Communications team. The role involves delivering technical wins and best product fits to customers, building customer trust, and mentoring peers. The ideal candidate has 12+ years of presales experience, excellent communication skills, and experience with complex technical products.

Head of Brand

Company: ZOE

Location: USA

Posted Oct 10, 2024

ZOE is a science and nutrition company on a mission to improve the health of millions. They are seeking a Senior Brand Marketer to build their brand presence in the US health and wellness market.

Enterprise Architect

Company: Webflow

Location: USA

Posted Oct 10, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for an Enterprise Architect to shape its technological future, with a focus on data mapping, integrations, and change management.

Researcher

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is looking for a Contract Researcher to improve the user experience of their product. The role involves driving forward the customer-centric vision, partnering with stakeholders, and executing studies efficiently.

(Bilingual - Spanish) Sales Specialist - Education

Company: brightwheel

Location: USA

Posted Oct 10, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and is looking for a sales representative to focus on upselling existing customers to its education department.

Jr. Media Buyer

Company: Futurhealth

Location: USA

Posted Oct 10, 2024

The Junior Media Buyer role involves executing, optimizing, and analyzing campaigns across Meta platforms to drive customer acquisition and retention. The ideal candidate is results-oriented, data-driven, and able to think critically. The role requires experience in media buying, digital marketing, and Meta platforms, as well as strong analytical and communication skills.

Sr. Staff Product Designer - Curation

Company: Pinterest

Location: USA

Posted Oct 10, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Curation Design team and build the future of Boards. The role requires 8+ years of experience in Product Design, high design craft, and ability to work closely with cross-functional partners.

Technical Program Manager

Company: Twilio

Location: USA

Posted Oct 10, 2024

Twilio is looking for a Technical Program Manager to join the Communications BU. The role involves facilitating teams to reach aggressive product delivery and Engineering scale goals, collaborating with product managers, engineering counterparts, and stakeholders, and driving strategic cross-functional planning.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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