Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Vice President of People

Company: Seamless.AI

Location: USA

Posted Oct 09, 2024

The job posting is for a Vice President of People role at SeamlessAI, a company that delivers sales leads using artificial intelligence. The role involves leading HR initiatives, talent acquisition, and culture development to attract and retain top talent. The company has been recognized for its best workplace culture and has a strong commitment to diversity and inclusion.

Revenue Accounting Manager

Company: Bestow

Location: USA

Posted Oct 09, 2024

Bestow is a leading insurance technology platform seeking a Revenue Accounting Manager to join their team. The company offers a remote and hybrid workplace, competitive salary, and equity. They value diversity and have received several awards for being a great place to work.

Product Manager, Integrations

Company: Limble

Location: USA

Posted Oct 09, 2024

The job posting is for a Senior Product Manager position at Limble, a company that empowers unsung heroes who support the world. The role involves leading the product strategy and delivery of integrations, working closely with engineering, sales, and customer success teams. The company offers a range of benefits, including a competitive salary, flexible PTO, and pet insurance.

Technical Sales Engineer

Company: Audinate

Location: USA

Posted Oct 09, 2024

Audinate is looking for a Technical Sales Engineer to work on Dante AV and software solutions. The role involves designing and maintaining demonstrations and proofs of concept, working with sales teams, and providing technical expertise to customers.

BSA/AML Compliance Officer

Company: Transfermate

Location: USA

Posted Oct 09, 2024

TransferMate is a fintech company that provides global payments services, has achieved unicorn status, and has a strong team culture. They are looking for a BSAAML Compliance Officer to join their compliance team in the US.

Principal Data & Business Intelligence Architect

Company: LogicManager, Inc

Location: USA

Posted Oct 09, 2024

LogicManager is a dynamic remote tech firm that cultivates an environment supporting internal growth and development. They prioritize work-life balance, transparency, and collaboration, and are committed to creating an exceptional workplace.

Senior Product Designer, Referrals & Reviews

Company: Jobber

Location: USA

Posted Oct 09, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They have a positive culture and have been recognized for their innovation and growth. The company is looking for a Senior Product Designer to join their team.

Americas Demand Generation Manager - Enterprise

Company: Stripe

Location: USA

Posted Oct 09, 2024

Stripe is seeking a results-driven marketer to drive their enterprise business in the Americas. The role involves developing a multichannel regional demand generation strategy, working with global and regional performance media experts, and building a cross-GTM coalition to grow pipeline.

Director of Implementation and Success

Company: Pallet

Location: USA

Posted Oct 09, 2024

Pallet is a company that aims to disrupt the logistics industry by providing a Transportation Management System and Warehouse Management System. They are looking for a Director of Success and Implementation to lead the customer success strategy and oversee the implementation process for large accounts.

FT Internal Auditor Senior II

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Oct 09, 2024

The job description is for an Internal Auditor Senior II position at RWJBarnabas Health. The role involves conducting audits, developing work plans, and preparing reports. The ideal candidate should have a strong work ethic, be well-organized, and possess excellent communication and problem-solving skills.

Customer Success Manager

Company: Eppo

Location: USA

Posted Oct 09, 2024

Eppo is building the future of experimentation, allowing companies to increase their volume of AB experiments. They are hiring a Customer Success Manager to manage and grow existing customers, with a focus on data ecosystem and customer business needs.

Principal Cloud Systems Engineer

Company: CertifID

Location: USA

Posted Oct 09, 2024

CertifID is a company that provides a secure platform for verifying identities and authenticating wire transfer instructions. They are committed to mitigating risks and ensuring that every transaction is conducted with confidence and peace of mind. The company is looking for a Principal Cloud Systems Engineer to join their team and help them achieve their goals.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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