Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Resident Solutions Architect

Company: Acceldata

Location: USA

Posted Oct 09, 2024

Acceldata is a company that provides Enterprise Data Observability solutions, and they are seeking a technical Resident Solution Architect to lead customer technical projects. The company values an out-of-the-box mindset and provides its employees with flexible PTO, employer-paid benefits, and other perks.

MSP Enablement Manager

Company: 1Password

Location: USA

Posted Oct 09, 2024

1Password is seeking a talented MSP Partner Enablement Manager to play a pivotal role in defining and executing enablement solutions tailored to drive revenue growth across 1Password's MSP Partners. The role requires 3+ years of experience working with channel resellers, carriers, MSP, or distribution organization, and a strong business acumen and sound judgment with the ability to understand customer needs and shape enablement initiatives accordingly.

Territory Development Representative

Company: Workiva

Location: USA

Posted Oct 09, 2024

The job posting is for a Territory Development Representative (TDR) at Workiva, a rapidly growing SaaS company. The TDR will partner with Account Executives to drive pipeline for existing customers and net new logos, and will be responsible for prospecting into target accounts, qualifying leads, and learning about Workiva's platform.

Curriculum & Instruction Lead

Company: brightwheel

Location: USA

Posted Oct 09, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child by giving teachers more time with students and engaging parents. The company is committed to diversity and inclusion and offers a competitive compensation package.

Senior Product Designer - App Experience

Company: hims & hers

Location: USA

Posted Oct 09, 2024

The role is looking for a highly collaborative Sr Product Designer to lead the design of the Hims and Hers App user experience. The ideal candidate should be a user-centric designer with excellent communication skills and ability to present their decisions and processes clearly and confidently.

Senior Backend Engineer - Access Control

Company: Webflow

Location: USA

Posted Oct 09, 2024

Webflow is a leading visual development platform that enables people to build websites visually without writing code. The company is looking for a Senior Backend Engineer to join their Access Control team, who is experienced with permission systems and values building secure software with a great user experience.

Staff Software Engineer - Core Services Team

Company: OneSignal

Location: USA

Posted Oct 09, 2024

OneSignal is a rapidly growing company that has achieved scale by leveraging bare metal cloud and writing scalable components in languages like Rust and Go. The company is looking for a Staff Software Engineer to join their Core Services team, who will have the autonomy to take ownership of significant projects and directly impact the company's performance and features.

Account Executive - Enterprise

Company: Sprout Social

Location: USA

Posted Oct 09, 2024

Sprout Social is looking for an Account Executive to join their Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers. The ideal candidate will have 4+ years of closing experience in B2B sales, proven success selling to enterprise organizations, and strong business acumen.

Senior Python Engineer

Company: Oddball

Location: USA

Posted Oct 09, 2024

Oddball is hiring a Senior Python Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Product Manager - Data Integrations

Company: Bestow

Location: USA

Posted Oct 09, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company is seeking an experienced Product Manager to work on data integrations and scaling data capabilities. Bestow values diversity and has received several awards for being a great place to work.

Global Director - People Business Partners

Company: StackAdapt

Location: USA

Posted Oct 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Global Director People Business Partners to lead a growing team of People Business Partners and managers around the globe. The role requires strong leadership and interpersonal skills, extensive knowledge of modern HR best practices, and the ability to develop and implement effective HR strategies at scale.

Principal Solutions Engineer

Company: Checkr

Location: USA

Posted Oct 09, 2024

Checkr is hiring a Principal Solutions Engineer to work with their Sales Team to provide presales support to valuable prospects and partners. The role requires 8+ years of experience in related industry or SAAS, expertise in technical sales process, solution design, and proof of value execution, and ability to travel as needed.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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