Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Designer - Fulfillment

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers proprietary Rx Fulfillment and Warehouse Management System. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can work in a fast-paced environment and has experience designing for complex workflows.

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Company: Buildout

Location: USA

Posted Oct 10, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Insights Consultant

Company: Cision

Location: USA

Posted Oct 10, 2024

Cision is a global leader in PR, marketing, and social media management technology and intelligence. They are committed to fostering an inclusive environment and have been recognized for their diversity and inclusion efforts.

Manager of Academy Operations

Company: Pax8

Location: USA

Posted Oct 10, 2024

The Manager of Academy Operations owns and manages process structure improving Partner Services organizational efficiencies and manages the Academy Operations project management team. They collaborate with Academy Leadership Coaching Content Peer Group and Instructor Lead Courses teams to ensure that projects are completed ontime and deliver expected results.

Senior Product Designer - Incentives & Authentication

Company: hims & hers

Location: USA

Posted Oct 10, 2024

The job posting is looking for a Sr Product Designer to lead the design of the Hims and Hers platform, working closely with Design, Product Management, and Engineering. The ideal candidate is a collaborative, detail-oriented, and strategic thinker who can drive design solutions and elevate the user experience.

Sr Manager Safety - Risk & Response Ops

Company: Pinterest

Location: USA

Posted Oct 10, 2024

The company is looking for an exceptional operational manager to lead their Trust and Safety Risk and Response team. The ideal candidate will have deep subject matter experience, exceptional decision quality, and the ability to derive valuable insights from complex situations.

Solutions Architect - Commercial

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with c-level executives, providing business and technical thought leadership, and becoming a trusted advisor to solve mission-critical business challenges.

Vice President of Revenue & Performance Marketing

Company: ActiveCampaign

Location: USA

Posted Oct 10, 2024

The job description is for a Vice President of Revenue amp Performance Marketing at ActiveCampaign. The role involves building and driving the marketing growth engine, developing innovative cross-channel GTM programs, and driving investment strategy execution and continuous optimization.

Account Executive

Company: StackAdapt

Location: USA

Posted Oct 10, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for an Account Executive Growth to generate high-quality leads and new business opportunities. The role involves developing and executing strategies to meet or exceed a $1M USD annual target through programmatic advertising closes within the SMB segment.

Program Manager - Sales

Company: Workiva

Location: USA

Posted Oct 10, 2024

The Program Manager Sales will be responsible for managing global programs related to prioritized strategies and initiatives specific to the functional area of Sales. This individual will ensure that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva.

Senior Vice President - Marketing

Company: Apollo.io

Location: USA

Posted Oct 10, 2024

Apolloio is seeking a Senior Vice President of Marketing to drive growth. The ideal candidate has 10+ years of senior leadership experience in marketing, with a proven track record of driving top-offunnel growth and delivering aggressive year-over-year growth.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 10, 2024

American Specialty Health Incorporated is seeking a Clinical Network Recruiter I to join their Practitioner ContractingCommunications team. The position involves making outbound sales calls to prospective practitioners and requires strong verbal and telephone communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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