Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Executive - County Tax

Company: InvoiceCloud, Inc.

Location: USA

Posted Oct 07, 2024

InvoiceCloud is a leading provider of online bill payment services, seeking an Account Executive with experience in IT or software sales, local government and county tax vertical knowledge, and excellent relationship-building skills.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including ongoing training and tuition reimbursement.

HVAC Field Tech Support

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart health and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. As a technical support engineer, you will work with large retail chains and independent contractors to provide customer satisfaction and support.

Software Engineer, ML Platform

Company: Sift

Location: USA

Posted Oct 07, 2024

Sift is hiring for various positions, including a Software Engineer on the Machine Learning Platform team and a Contracts and Legal Operations Manager. The company is looking for candidates with relevant industry experience and strong software engineering fundamentals. The roles will involve building tools and processes to manage and improve the platform, as well as championing and delivering cross-company machine learning initiatives.

Experienced Technical Program Manager

Company: Plaid

Location: USA

Posted Oct 07, 2024

Plaid is looking for a Technical Program Manager to lead the Connectivity team, empowering financial access for all. The role involves strategic leadership, data-driven analysis, and technical excellence.

Sr. UX Engineer

Company: 6Sense

Location: USA

Posted Oct 07, 2024

6sense is a company that aims to revolutionize B2B organizations by predicting customer behavior and providing a sales and marketing platform. The company values its employees and offers a range of benefits, including health coverage, paid time off, and stock options. The job description is for a UX Engineer to build an enterprise-level design system.

Senior Product Designer

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is seeking a product designer with expertise in user experience, visual design, and research to contribute to building innovative products that enhance experiences for patients and internal teams. The ideal candidate has 8+ years of product design experience, expertise in design tools, and excellent communication skills.

Senior Product Manager - Platform

Company: Twitch

Location: USA

Posted Oct 07, 2024

Twitch is a live streaming service with a focus on community and user experience. The company is looking for a Senior Product Manager to lead the Registration and Authentication experience, ensuring a seamless and secure account creation process. The role requires experience in product management, user authentication, data security, and leadership.

Director OR Manager of Demand Generation

Company: Crux

Location: USA

Posted Oct 07, 2024

Crux is a technology company building a platform to power the flow of data globally. They are seeking a Director/Manager of Demand Generation to join their Marketing team.

Fire Alarm & Life Safety Designer

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a fire alarm designer with three years of experience in the industry, advanced computer skills, and a NICET I certification.

Senior Software Engineer - Metrics and Storage

Company: Weights & Biases

Location: USA

Posted Oct 07, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a leader to scale their metrics and storage engines to meet the needs of their growing userbase. The company has a strong team and a good reputation in the industry.

Customer Success Manager

Company: Pavilion Payments

Location: USA

Posted Oct 07, 2024

The Customer Success Manager is responsible for achieving revenue and retention of Pavilion customers, managing customer expectations, and identifying cross-sale and up-sale opportunities. The role requires excellent presentation skills, business acumen, and strong working competency with Microsoft Office and Office 365 products.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages