Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Retail Category Manager

Company: Impossible Foods

Location: USA

Posted Oct 07, 2024

Impossible Foods is looking for a Retail Category Manager to support the development of category insights and growth strategies. The role requires category management and analytical expertise, and will report to the Senior Category Development Manager.

Senior Accountant

Company: Oddball

Location: USA

Posted Oct 07, 2024

Oddball is hiring a Senior Accountant to join their team. The job requires a detail-oriented individual with extensive experience in accounting principles, financial analysis, and regulatory compliance. The company offers a competitive salary range of $100,000 to $150,000.

Account Executive - Strategic Customer Growth

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is focused on empowering team members and constantly improving to be the best in class. The job posting is for an Account Executive Strategic Customer Growth, responsible for upselling and cross-selling the R365 product suite to national brands and franchisees.

Senior Backend Engineer - Viaduct

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The Viaduct team is looking for an engineer to join their mission to upgrade the system with a new version, built on a new architecture. The engineer will work on various parts of the system, including the engine, API, observability, and schema modeling.

Senior People Business Partner - Sales

Company: Restaurant365

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior People Business Partner to work with the Sales organization at Restaurant365. The role requires a strategic and operational partner to develop effective sales teams, provide coaching and counsel, and build relationships with leaders and individual contributors. The ideal candidate has 10+ years of experience in HR, a strong business acumen, and excellent communication skills.

Customer Marketing Associate

Company: brightwheel

Location: USA

Posted Oct 07, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is seeking a Customer Marketing Associate to join its marketing team and drive customer awareness and retention.

NetSuite Project Manager/NetSuite Senior Project Manager

Company: BPM LLP

Location: USA

Posted Oct 07, 2024

Caravel BPM Technology Solutions is a company that values people and has a shared entrepreneurial spirit. They offer a total rewards package, wellbeing resources, and professional development opportunities. The ideal candidate will have strong client-facing skills, ability to lead and direct others, and experience in project management.

Corporate Network Engineer

Company: Stripe

Location: USA

Posted Oct 07, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a network engineer to design, build, and operate its global corporate offices and support centers.

Senior Manager - Sales Enablement

Company: 1Password

Location: USA

Posted Oct 07, 2024

The job posting is for a Senior Manager of Sales Enablement at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves driving the effectiveness and efficiency of enablement programs, leading a team, and developing and managing data-driven programs. The company offers a range of benefits, including a competitive salary, equity grant, and generous paid time off.

Survey Ops Program Manager

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The job posting is for a Survey Ops Program Manager at Airbnb, responsible for building out listening frameworks and requirements for stakeholder teams, survey program management, and digital listening funnels. The role requires strong analytics, survey program operations, and survey platform optimization skills, as well as experience in business and data analysis, project management, and customer advocacy.

Senior Product Manager

Company: Array

Location: USA

Posted Oct 07, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Mobile Engineer (React Native)

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is for a React Native Developer position in a collaborative and dynamic team. The role involves developing new features, improving existing ones, and ensuring a high-performance user experience. The company offers a competitive salary package and may include variable compensation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages