Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Principal Product Manager - AI/ Impact Lead

Company: Craft.co

Location: USA

Posted Oct 03, 2024

The job posting is for a remote role in the Craft Product team, responsible for unlocking the value of supplier data through strategic data integrations and visualizations. The team is looking for a candidate with 6+ years of experience in SaaS Data products, risk assessment, or business intelligence, and strong communication skills.

Head of Pricing & Packaging

Company: Axonius

Location: USA

Posted Oct 03, 2024

The job posting is for a Head of Pricing and Packaging role at Axonius, a cybersecurity company. The role requires experience in pricing and packaging, strong analytical skills, and the ability to work with cross-functional teams. The company offers competitive salary, equity options, and a dynamic work environment.

Data Analyst

Company: PointClickCare

Location: USA

Posted Oct 03, 2024

PointClickCare is a leading healthcare technology platform that enables meaningful care collaboration and real-time patient insights. The company has grown exponentially and is recognized for its cloud-based healthcare software and vibrant culture.

VP - Data Analytics

Company: Apollo.io

Location: USA

Posted Oct 03, 2024

The job posting is seeking an experienced VP of Data Analytics to lead the company's centralized data analytics function, overseeing various teams and fostering a culture of innovation and continuous improvement.

Sales Specialist - Education

Company: brightwheel

Location: USA

Posted Oct 03, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and is looking for a sales representative to focus on upselling existing customers to its education department.

Strategic Account Director - Financial Services

Company: Atlan

Location: USA

Posted Oct 03, 2024

The role of Strategic Account Director for Financial Services at Atlan involves guiding large clients, building relationships, and driving growth. The successful candidate will have experience in financial services, executive presence, and data-driven expertise.

Director Strategic Initiatives - Pharmacy

Company: Innovaccer

Location: USA

Posted Oct 02, 2024

The job posting is looking for a Director of Strategic Initiatives in Pharmacy to lead the growth strategy for the Pharmacy team at Innovaccer. The role involves formulating business strategies, partnering with sales and marketing teams, and driving high-priority sales conversions. The ideal candidate should have experience in healthcare payer consulting, strong project management skills, and excellent client-facing skills.

Senior Data Analyst

Company: Branch

Location: USA

Posted Oct 03, 2024

Branch is a fintech company that empowers workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits and a remote-first work environment.

Senior Project Manager

Company: Myriad360

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Project Manager position at Myriad360, a company that values its employees and provides a positive work environment. The role involves leading multiple projects, overseeing data center migrations, and mentoring junior team members. The company offers a range of benefits, including unlimited paid time off, paid parental leave, and a transparent and candid culture.

Senior Back End Engineer

Company: Kunai

Location: USA

Posted Oct 03, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech. They have built a global network and have shipped over 150 products for clients. The company is looking for an engineer to work on a new enterprise software business focused on cloud and data management solutions.

Solution Engineer

Company: Zip

Location: USA

Posted Oct 03, 2024

The role of a Zip Solution Engineer involves being a champion for Zip, helping prospects understand the value of the application, and fostering collaborative relationships with account executives and sales managers. The role requires strong solution selling skills, excellent discovery skills, and knowledge of software integration principles.

Senior Associate, Client Success

Company: Axios

Location: USA

Posted Oct 03, 2024

Axios is hiring a Senior Associate of Client Success to support their Local East Coast advertising team. The role involves managing multiple campaigns, working with cross-functional teams, and providing excellent customer service.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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