Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Site Reliability Engineer

Company: Phaidra

Location: USA

Posted Oct 03, 2024

Phaidra is looking for a driven Site Reliability Engineer to build and maintain world-class infrastructure. The ideal candidate has expertise in cloud infrastructure, Kubernetes, and DevOps. The company offers a competitive salary range and equity.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Growth Associate, Conversion Rate Optimization

Company: Grow Therapy

Location: USA

Posted Oct 03, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong customer-centric mindset, data analysis skills, and collaboration with cross-functional teams.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Oct 03, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

VP of Sales

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides software products and services for commercial real estate brokers. They are looking for a Vice President of Sales to develop and execute new sales and existing customer strategies. The ideal candidate should have a proven track record of motivating and driving high-performing revenue teams.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 03, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to enhance their SaaS infrastructure security protocols and collaborate across the organization to design, build, and operationalize SaaS services. The company is passionate about automation and solving complex business and technology challenges.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Account Executive

Company: Blockdaemon

Location: USA

Posted Oct 03, 2024

Blockdaemon is seeking an Account Executive to drive SMB sales efforts. The role requires a strong understanding of blockchain technology and experience in B2B SAASInfrastructure sales. The company provides integrated business solutions to exchanges, custodians, and developers using its suite of blockchain tools.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Senior Data Engineer

Company: OneSignal

Location: USA

Posted Oct 03, 2024

The company is looking for a Data Engineer to help organize and scale their data across the company. The ideal candidate should have strong proficiency in SQL, Python, and Airflow, and experience working with data validation and DBT.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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