Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Cloud Solutions Architect

Company: Britive

Location: USA

Posted Oct 02, 2024

Britive is a cutting-edge cloud cybersecurity startup that provides a modern approach to securing and operationalizing privileged access to critical infrastructure data and applications. The company is looking for a Sr Cloud Solutions Architect to join its Solutions Engineering Black Belt team, who will be responsible for creating the category with evangelism, new logos and lands, and product and market growth scaling through partners and tech alliances.

Senior UX Designer

Company: TetraScience

Location: USA

Posted Oct 02, 2024

TetraScience is a company that aims to improve and extend human life by providing a scientific data and AI cloud. They combine open data and AI with deep scientific expertise to accelerate scientific outcomes. The company values transparency, trust, fearlessness, and alignment with customers, and is looking for individuals who share these values to join their team.

Technical Support Engineer

Company: Neon

Location: USA

Posted Oct 02, 2024

The company Neon is looking for a technical support engineer to join their team. The role involves providing first-line support, troubleshooting technical problems, and ensuring a positive user experience. The company is a well-funded startup with a distributed team and a focus on open-source principles.

Software Engineer III - Security

Company: ExtraHop

Location: USA

Posted Oct 02, 2024

ExtraHop is seeking a Software Engineer 3 | Security to build and operate tools, pipelines, and lab infrastructure to provide security teams with the intelligence they need to confront and stop advanced threats.

Senior Accounting Manager

Company: Labelbox

Location: USA

Posted Oct 02, 2024

The role is an exciting opportunity to join the Accounting team at Labelbox, requiring a high-energy, hands-on individual with experience in SaaS-based businesses, US GAAP accounting practices, and proficiency in Google Sheets, Microsoft Word, and Excel.

Commercial Director

Company: M Group Services

Location: USA

Posted Oct 02, 2024

The Commercial Director role requires a senior leader with a strong background in commercial leadership, driving revenue growth, and improving profitability. The role involves developing and implementing a comprehensive commercial strategy, supporting sales and client relationships, and leading complex contract negotiations.

Sr. Director, Partner Account Manager

Company: Coupa

Location: USA

Posted Oct 02, 2024

Coupa is a leading AI-driven platform that helps companies operate smarter and grow faster. The company is looking for a sales professional with experience in global alliances and partner sales to join their team.

Principal Product Manager - Integrations

Company: Apollo.io

Location: USA

Posted Oct 02, 2024

The role of Principal Product Manager Integrations at Apolloio involves leading the development of integrations platform, defining vision and roadmap, and collaborating with cross-functional teams to deliver seamless scalable integrations.

Account Executive

Company: Digs

Location: USA

Posted Oct 02, 2024

Digs is an innovative startup looking for a motivated and dedicated Account Executive to join their small dynamic team. The role involves leading the sales cycle, building strong relationships with clients, and working closely with cross-functional teams. The company offers a competitive salary, generous equity, and a range of benefits.

Software Engineer - Lifecycle

Company: Vercel

Location: USA

Posted Oct 02, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a full stack developer to join their lifecycle engineering team. The role involves designing and developing features that enhance the user experience, optimizing conversion and retention rates, and ensuring scalability and reliability of software systems.

Software Engineer

Company: Gauntlet

Location: USA

Posted Oct 02, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Technical Partner Relationship Manager

Company: SmithRx

Location: USA

Posted Oct 02, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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