Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Field Event Production Manager

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The job posting is for an Event Marketer role at HubSpot, requiring experience in creating engaging field activations and events. The role involves managing event logistics, supporting partner events, and utilizing marketing tools like HubSpot. The company is looking for a self-starter who can work in a fast-paced environment and has experience working with CSuite Executives and corporate talent clients.

Tier 1 Support Analyst

Company: Syndigo

Location: USA

Posted Oct 03, 2024

The job description is for a Tier 1 support analyst who will provide exceptional customer service and support to clients. The ideal candidate will have excellent communication skills, problem-solving skills, and the ability to work independently and as part of a team.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: USA

Posted Oct 03, 2024

The job posting is for an Engineering Manager position at Reddit's Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and foundational infrastructure for collecting and curating off-platform signals. The job requires experience in leading engineering teams, partnering with product managers and designers, and having a strong understanding of ads domains.

Front End Developer - React

Company: Sensor Tower

Location: USA

Posted Oct 03, 2024

Sensor Tower is a company that cultivates responsibly sourced market intelligence, providing insights to help businesses make better decisions. They offer a flexible work environment, competitive salary range, and benefits such as flexible time off, health and wellness stipend, and monthly internet stipend.

Senior Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Staff Engineer position at Airbnb's Marketing Technology team. The role involves building and maintaining a state-of-the-art platform for effective marketing campaigns and customer engagement. The team works closely with cross-functional teams to achieve ambitious goals.

Compliance Analyst

Company: Weights & Biases

Location: USA

Posted Oct 03, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Compliance Analyst to manage compliance projects and tasks. The job requires 12 years of experience in a supporting GRC Security Risk or related role, familiarity with security frameworks, and strong communication skills.

Design Consultant II

Company: Suvoda

Location: USA

Posted Oct 03, 2024

The job description is for a Design Consultant II who will work on a cross-functional project team to deliver Interactive Response Technology (IRT) for clinical trials. The role requires strong communication and analytical skills, as well as experience in IRT or a related field.

Support Operations Manager

Company: Workiva

Location: USA

Posted Oct 03, 2024

The job posting is for a Support Operations Manager who will create and maintain learning content, develop a long-term training strategy, and collaborate with global teams. The role requires experience in developing learning content, implementing learning programs, and delivering live and virtual training.

Sales Engineer

Company: Red Canary

Location: USA

Posted Oct 03, 2024

The job posting is looking for a sales engineer to work with Central Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating proof-of-concepts. The ideal candidate has 3+ years of customer-facing sales engineering experience, knowledge of security industry, and technical knowledge of networking and endpoint security concepts.

Manager - Voice of the Partner Team

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The Manager Voice of the Partner Team role is responsible for managing partner feedback channels, developing strategies for gathering feedback, and utilizing insights to drive strategic changes and improvements in the partner program structure.

Lead Data Analyst - Product

Company: hims & hers

Location: USA

Posted Oct 03, 2024

The role of Manager of Product Analytics involves shaping customer experience through experimental design and hypothesis testing, working with cross-functional teams, and providing actionable recommendations. The ideal candidate has 8+ years of analytics experience, strong organizational skills, and expertise in SQL, data modeling, and statistics.

Enterprise - Senior Account Manager

Company: Xero

Location: USA

Posted Oct 03, 2024

The job description is for a Senior Account Manager to manage and grow accounting partners by developing and executing a digital strategy. The role requires extensive appointment making, meeting management, and travel. The goal is to support partners' success in migrating clients to the Xero platform.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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