Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Designer - Developer Platform

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Senior Product Designer to join their team. The role involves designing exceptional customer experiences, partnering with engineering and product management, and collaborating with other teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Practice Director - Enterprise

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The Snowflake Professional Services Practice Director is responsible for leading a team of professionals in delivering services to customers. The ideal candidate will have a proven track record of successful leadership and technical expertise in the data warehousing, data management, and cloud computing space.

Technical Architect

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Technical Architect to help customers build, launch, and grow with their platform. The role involves providing technical guidance, best practices, and solutions to customers, and collaborating with cross-functional team members to uncover and unblock opportunities.

Product Manager - New Products

Company: Stripe

Location: USA

Posted Sep 26, 2024

The job posting is for a Product Manager at Stripe's New Products team, responsible for identifying and developing new product opportunities. The role requires 8+ years of product management experience, strong analytical and communication skills, and an entrepreneurial mindset.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Solutions Engineer to inspire customers and help them understand the art of what's possible with the Webflow platform.

Strategic Account Manager, Mid-Market

Company: Loyal

Location: USA

Posted Sep 26, 2024

The job posting is seeking a Strategic Account Manager to work with MidMarket customers, building partnerships and ensuring customer success. The role requires experience in account management, healthcare, and strong communication skills.

Director - Corporate Strategy

Company: Pinterest

Location: USA

Posted Sep 26, 2024

The job posting is for a Director of Corporate Strategy at Pinterest, responsible for developing strategic narratives, leading content development, and building a team. The role requires data-driven insights, excellent communication skills, and experience in Corporate Strategy or a comparable role in high-growth tech companies.

Director - Data Operations

Company: Nextech

Location: USA

Posted Sep 26, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a competitive pay, generous bonus structure, and comprehensive wellness program. The Director Data Operations role involves overseeing data resources, team leadership, and continuous improvement.

GTM Solutions Director - Corporate

Company: Pax8

Location: USA

Posted Sep 26, 2024

The GTM Solutions Director develops the growth of vendor revenue by driving technical intensity focused solutions and promotes sales enablement across the organization. They establish and implement sales plays and product marketing efforts with a technical lens.

Delivery Director

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The job posting is for a Services Delivery Director role in Snowflake's Professional Services Team. The role involves leading a team to deliver best-in-class consulting and implementation services to accelerate customer success. The job requires strong management consulting experience, a proven track record of building and executing a large scalable Program Management Office, and experience with end-to-end PMO governance frameworks.

Senior Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 26, 2024

The text describes a job opening for a Senior Machine Learning Engineer in Marketing Technology at Airbnb. The role involves building and improving machine learning models for personalized customer experience, collaborating with cross-functional partners, and leveraging third-party and in-house tools and infrastructure.

Engineering Lead - Data Infrastructure

Company: HubSpot

Location: USA

Posted Sep 26, 2024

HubSpot is looking for an Engineering Lead to join their Data Infrastructure team. The role involves building intelligent features, driving high-impact projects, and improving client-side interaction with data stores. The ideal candidate should have experience with automation, data storage technologies, and a data-driven mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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