Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

(Bilingual - Spanish) Sales Specialist, Billing

Company: brightwheel

Location: USA

Posted Sep 25, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are looking for a sales representative who is passionate about helping customers succeed and is fluent in Spanish. The role involves conducting sales demos, developing a sales strategy, and building relationships with key decision-makers.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 25, 2024

Immersive Labs is a cybersecurity company that offers a SaaS platform to help teams assess and build cyber capabilities. They are looking for a Customer Support Analyst to join their team and provide best-in-class customer service.

Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Sep 25, 2024

Eventbrite's mission is to bring people together through live experiences, and they're working to achieve this by supporting creators and building a brand that consumers trust. The company is driven by data and customer-centric, and they're looking for a Brand Marketing Manager to help drive business impact through campaigns.

Staff Data Scientist - Inference

Company: Airbnb

Location: USA

Posted Sep 25, 2024

The text describes a job opening for a Data Scientist in Airbnb's Marketing Technology team. The role involves driving improvement of measurement of brand marketing, developing insights, and optimizing campaigns. The ideal candidate should have strong knowledge of causal inference, Bayesian modeling, and ability to work with multiple stakeholders.

Social Media Manager

Company: Muck Rack

Location: USA

Posted Sep 25, 2024

The job posting is looking for a creative and organized Social Media Manager to join their team. The role involves developing and executing social media strategies, creating engaging content, and managing social media calendars. The company is offering a competitive salary range of $97,000 to $120,000, depending on skills and experience.

Senior Service Desk Analyst

Company: Smartsheet

Location: USA

Posted Sep 25, 2024

Smartsheet is seeking a Senior Service Desk Analyst to join their Corporate IT team. The role involves providing technical support to employees, collaborating on service design and implementation, and working in a fast-paced environment. The company offers competitive pay, benefits, and opportunities for professional growth.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Sep 25, 2024

Immersive Labs is looking for a Federal Account Manager to join their US team. The company has a vision for cybersecurity that puts people at the center and has secured over $180 million in funding. The role involves working with large FederalDoD accounts, leveraging marketing leads, and attending industry events to educate the market on the value of Immersive Labs' offering.

Senior Manager - Financial Operations

Company: HubSpot

Location: USA

Posted Sep 25, 2024

The Senior Manager Financial Operations and Strategic Planning role at HubSpot involves leading a team of Finance Program Managers to drive financial components of strategic objectives, implementing new financial systems and processes, and developing a long-term vision for the Finance Program Management function.

Product Manager - Besu

Company: Consensys

Location: USA

Posted Sep 25, 2024

The text describes Consensys' mission to make Web3 universally easy to use, access, and build on. It highlights the company's commitment to supporting Ethereum development and promoting client diversity. The role of Product Manager for Besu is described, emphasizing the need for strong communication and collaboration skills.

Finance Associate / Manager

Company: Gauntlet

Location: USA

Posted Sep 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking for a Finance Associate or Manager to manage various projects that contribute to their business growth.

Director, Product Marketing, Dispel Zero Trust Engine

Company: Dispel

Location: USA

Posted Sep 26, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are looking for a Director of Product Marketing to lead the product marketing vision and strategy for their flagship Zero Trust Engine product.

Solutions Engineer

Company: Onepath

Location: USA

Posted Sep 25, 2024

1Path is a technology company that values integrity, excellence, and teamwork. They offer competitive benefits and development opportunities to their employees. The company is looking for a Solutions Engineer to grow their annual recurring revenue and provide solutions to clients.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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