Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Clinical Implementation Project Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service's Electronic Health Records Modernization program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, and the ability to ensure contract deliverables and timelines are well organized and running smoothly.

EMEA Mainframe Business Specialist - Broadcom

Company: Arrow Electronics, Inc.

Location: USA

Posted Sep 23, 2024

The job description is for a Mainframe Business Specialist at Arrow, a leading innovator in the technology sector. The role involves providing subject-matter expertise, thought leadership, and solution technical specialization to position Broadcom competitively in the market. The job requires a strong understanding of mainframe technology, customer needs, and industry trends, as well as excellent communication and leadership skills.

Senior Strategist, Social Media

Company: Paxful

Location: USA

Posted Sep 23, 2024

Paxful is looking for an experienced social media professional to lead their global social channels. The ideal candidate will have a strong background in social media strategy, project management, and analytics. The role requires developing and executing a comprehensive social media strategy, leveraging data and insights to drive growth and engagement, and collaborating with internal stakeholders to achieve business goals.

Client Success Manager

Company: Veho

Location: USA

Posted Sep 23, 2024

Veho is a growth company that looks for team members to grow with it, offering a generous ownership package, casual work environment, and a diverse and inclusive culture.

Quality Assurance Analyst Senior - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an IT Quality Analyst Senior position at GDIT, a global technology and professional services company. The job involves supporting the Quality Assurance team for a contract program, implementing a Quality Assurance program, and providing QA support to federal leadership and project managers.

Product Designer

Company: Livefront

Location: USA

Posted Sep 23, 2024

The job posting is looking for a senior-level Product Designer to join the team at Livefront. The ideal candidate is a multidisciplinary design generalist with a track record of leading high-profile product initiatives and excellent communication skills.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls International

Location: USA

Posted Sep 23, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including medical, dental, and prescription coverage, and provides opportunities for advancement and training.

Senior Customer Success & Solutions Specialist

Company: SplitMetrics

Location: USA

Posted Sep 23, 2024

SplitMetrics is a remote-first team of experts building the future of mobile marketing. They are seeking a highly experienced Senior Customer Success and Solutions Specialist to hit the ground running for their expansion in the AMR. The role focuses on customer success and solutions engineering for customers, and also plays a vital part in the sales process for new clients.

Pharmacy Tech - Customer Service

Company: NTT DATA

Location: USA

Posted Sep 23, 2024

The job posting is for a Pharmacy Technician I Customer Service Representative position at NTT Data Services. The role involves taking incoming calls, providing professional phone assistance, and maintaining accurate documentation. The position requires a minimum of 1 year experience in a customer service position and a verifiable High School diploma or GED.

Staff Data Engineer

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is hiring data engineers to work on various teams, including Communication and Connectivity, Users Listings and Marketplace Data and AI, and BizTech. The role involves designing and building scalable data systems, collaborating with cross-functional teams, and ensuring data quality and reliability.

Integreation Engineer - Launch Team

Company: Stripe

Location: USA

Posted Sep 23, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Launch Integration Engineer to provide technical consultation to users and help them implement Stripe products successfully.

Customer Success - Business Consultant

Company: EverQuote

Location: USA

Posted Sep 23, 2024

The job posting is for a Business Consultant at EverQuote, responsible for driving campaign performance, managing a book of business, and providing strategic consulting to agents. The role requires strong communication skills, experience in sales and strategic account management, and ability to analyze performance data.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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