Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director (Head of) Business Development

Company: OfferFit

Location: USA

Posted Sep 24, 2024

OfferFit is looking for a Head of Business Development to drive growth and build a team. The role involves setting a clear vision, designing and refining business development processes, and recruiting top talent. The company offers a competitive benefits package, flexible work environment, and opportunities for growth and development.

Executive Assistant Business Partner

Company: HackerRank

Location: USA

Posted Sep 24, 2024

HackerRank is a company that helps prestigious logos find and upskill developer talent using its SaaS-based Developer Skills Platform. The company is passionate about its mission to change the world by valuing skills over pedigree. The Executive Assistant Business Partner role is a pivotal part of this mission, requiring someone to support executives, coordinate calendars, and manage projects.

Software Engineer (FHIR)

Company: Nava

Location: USA

Posted Sep 24, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive employee wellness program.

Senior GL Accountant - SaaS

Company: Firstup

Location: USA

Posted Sep 24, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Sr GL Accountant to join their team, who will be responsible for financial reporting, reconciliations, and other tasks.

Senior Sales Compensation Manager

Company: Olo

Location: USA

Posted Sep 24, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Sales Compensation Manager to join their Revenue Operations team. The role involves designing and managing compensation plans to align with revenue goals.

Accounts Payable Specialist

Company: Wealthfront

Location: USA

Posted Sep 24, 2024

Wealthfront is seeking an Accounts Payable Specialist to join the finance and accounting team. The job requires 14 years of accounting experience, proficiency in NetSuite, Billcom, and MS Office, and knowledge of US GAAP. The company offers a competitive salary range, benefits, and a dynamic work environment.

Head of Sales

Company: Enode

Location: USA

Posted Sep 24, 2024

Enode is a climate tech startup that aims to accelerate the transition to a sustainable energy system. They are looking for a Head of Sales to lead their sales and growth teams, and the job requires experience in leading and scaling a B2B SaaS sales team.

Business Development Manager

Company: Anywhere365

Location: USA

Posted Sep 24, 2024

Anywhere365 is looking for a Business Development Manager to lead sales and business development efforts in North America. The role requires experience with targeted account planning, sales strategies, and the MEDDICC sales methodology. The company offers a diverse and equal-opportunity work environment, and employees are passionate about their products and Microsoft technology.

Senior Field Marketing Manager

Company: Red Canary

Location: USA

Posted Sep 24, 2024

The job posting is for a Senior Field Marketing Manager position at Red Canary. The role involves analyzing sales pipeline health, developing marketing campaigns, and collaborating with cross-functional teams. The job requires 7+ years of experience in B2B field marketing, creative and innovative thinking, and excellent interpersonal skills.

Product Marketing Lead

Company: Zowie

Location: USA

Posted Sep 24, 2024

Zowie is a company that uses AI to provide customer care services to ecommerce brands. They are looking for a Product Marketing Lead to help them shape the industry and unlock rapid growth. The company is ambitious, innovative, and unafraid of change.

Senior Associate - Business Operations

Company: JustAnswer

Location: USA

Posted Sep 24, 2024

JustAnswer is a company that helps people by connecting them with verified experts. They are looking for a Senior Associate Business Operations to create and implement AI solutions to enhance customer outcomes and drive revenue growth.

Enterprise Account Executive - Federal System Integrators

Company: Databricks

Location: USA

Posted Sep 24, 2024

The job posting is for an Enterprise Account Executive at Databricks, responsible for driving sales of Databricks within the Public Sector segment. The ideal candidate has experience in field sales, big data, cloud, or SaaS sales, and a track record of delivering business value to customers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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