Customer Satisfaction Jobs in USA

203,725 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise IT Support Officer

Company: ManTech

Location: USA

Posted Sep 23, 2024

ManTech is seeking a motivated career and customer-oriented Enterprise IT Support Officers EITSO to serve on a team of IT support professionals responsible for remote incident response. The role involves using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for all incoming incidents, requests, and demands.

Senior Product Manager

Company: Sealed

Location: USA

Posted Sep 23, 2024

Sealed is a climate tech company that provides software and solutions to contractors to help them install home weatherization and electrification projects. The company is looking for a Senior Product Manager to join their team and work on a twosided platform consisting of B2SMB contractors and RegTech federal state and local energy efficiency incentive programs.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Sep 24, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Sep 23, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Frontend Technical Lead II - Social (Reach & Reputation)

Company: HubSpot

Location: USA

Posted Sep 24, 2024

HubSpot is looking for a Frontend Technical Lead to build great products for social media marketers and advertisers. The role requires strong individual contributor skills, technical leadership, product leadership, and team leadership. The company offers competitive compensation and benefits.

Business Central Developer L3

Company: Pax8

Location: USA

Posted Sep 24, 2024

The Business Central Developer L3 role involves designing and implementing custom D365 Business Central solutions, administrating environments, and leading projects. The ideal candidate has experience with AL coding language, solution design, and Azure, and is highly organized and detail-oriented.

VP - Product Marketing

Company: Eventbrite, Inc.

Location: USA

Posted Sep 24, 2024

Eventbrite is looking for a VP of Product Marketing to drive strategy across event organizers, consumers, and Ads business. The role requires a combination of strategic thinking, analytical rigor, strong communications, and operational excellence.

Senior Product Manager - Clinic Finances and Products

Company: Jane App

Location: USA

Posted Sep 24, 2024

Jane is a remote-first company looking for a Senior Product Manager to help drive innovation in their Clinic and Finances team. The company values collaboration, humility, and a growth mindset, and is committed to paying its team members fairly and above all, paying for growth.

Assistant Controller

Company: Solidigm

Location: USA

Posted Sep 23, 2024

The company Solidigm is seeking a highly skilled and experienced assistant controller to join their team. The job description includes managing and owning the entire month, quarter, and year-end closing process, providing guidance on proper application of accounting policies, and ensuring the integrity of external and internal reporting.

DevSecOps Security Architect

Company: Maveris

Location: USA

Posted Sep 23, 2024

Maveris is a Veteran-owned IT and cybersecurity services company that helps organizations create secure digital solutions. They are committed to serving customers across the Federal Government and private sector, and are looking for a DevSecOps Security Architect to join their team.

Customer Care Representative

Company: Lennar Homes

Location: USA

Posted Sep 23, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. The company offers a comprehensive array of benefits designed to enhance the wellbeing and professional growth of its Associates.

Enterprise Account Executive

Company: BigPanda

Location: USA

Posted Sep 24, 2024

BigPanda is seeking an enterprise sales rep who is process-oriented and customer-obsessed. The role requires building relationships and credibility with clients and partners through proactive prospecting and product demonstrations. The company offers a competitive salary, commission, equity, and a world-class benefits program.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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