Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Senior Frontend Software Engineer - Community Support Platform
Company: Airbnb
Location: USA
Posted Jan 29, 2025
Airbnb's Community Support Platform (CSP) team is seeking a senior frontend engineer to lead frontend efforts, shape technical vision, and deliver scalable solutions. The role involves driving Command Hub frontend vision, working with other engineers to design and build high-quality end-to-end solutions, and supporting product engineering teams. The ideal candidate should have 6+ years of industry experience, extensive hands-on experience with TypeScript/JavaScript, proficiency with React, and strong coding skills. Familiarity with error monitoring tools and experience with GraphQL are plusses. The position is remote-eligible in the US, with occasional work at an Airbnb office possible.
Director of Product - Growth
Company: GitLab
Location: USA
Posted Jan 29, 2025
The Director of Product Growth role involves driving the company's growth strategy, leading initiatives across the user journey, building and mentoring a team of Product Managers, and partnering with various teams to accelerate user growth and revenue. The role requires 8+ years of product management experience with a focus on growth, a proven track record of driving significant user and revenue growth, experience building and leading high-performing product teams, strong analytical skills, and successful cross-functional leadership. The role reports directly to the VP of Product Monetization and offers significant visibility and impact on the company's overall success.
Staff Accountant
Company: Telnyx
Location: USA
Posted Jan 29, 2025
The Staff Accountant role involves overseeing daily accounting activities, managing Accounts Receivable, handling bank transactions, assisting in financial reporting, and driving process improvements. The ideal candidate should have a Bachelor's degree in Accounting, 2+ years of experience, proficiency in Excel, strong communication skills, and the ability to work in a fast-paced environment.
Sr. Manager, Product Sales
Company: Johnson Controls
Location: USA
Posted Jan 29, 2025
Johnson Controls, a global leader in fire and life safety, is seeking a Product Sales Manager with 5+ years of sales experience, preferably in the fire protection industry. The role involves working closely with internal and external partners, achieving yearly revenue targets, and gaining VOC from the field on product development and performance. The company offers a competitive salary, benefits package, and opportunities for growth. The position requires strong leadership skills, strategic thinking, and a passion for driving results.
Supervisor, Transition of Care
Company: VNS Health
Location: USA
Posted Jan 29, 2025
The job description outlines a supervisory role in clinical and non-clinical operations, with responsibilities including monitoring processes, coordinating staff activities, and recommending operational improvements. The role involves troubleshooting customer service issues, assisting in long and short-term department objectives, and ensuring adherence to regulatory standards. The position requires a nursing or social work degree, relevant work experience, and proficiency in Microsoft applications. VNS Health, a large nonprofit healthcare organization, offers competitive compensation, benefits, and opportunities for professional growth.
User Operations Specialist
Company: The Predictive Index
Location: USA
Posted Jan 29, 2025
The job posting is for a User Support Specialist position. The role involves providing exceptional customer service, problem-solving, and educating customers on software functionality. The ideal candidate should have a customer service orientation, technical aptitude, problem-solving skills, intellectual curiosity, impeccable communication skills, personal drive, a team mentality, and a desire to learn. Salesforce experience is preferred but not required. The position is non-exempt, hourly, with a starting salary of $53,300 annually. The company is open to remote work and offers a benefits package including unlimited PTO.
Director - Internal Communications
Company: Upwork
Location: USA
Posted Jan 29, 2025
Upwork, a global work marketplace, is seeking a strategic Director of Internal Communications. The role involves developing and executing internal communication strategies, leading corporate communications, expanding internal communication tools, and collaborating with cross-functional teams. The ideal candidate should have excellent communication skills, experience in scaling organizations, and a proven track record in building and leading teams. Upwork is a remote-first company with a vibrant culture, committed to diversity and inclusion, offering competitive benefits and opportunities for growth.
Software Engineer (L2)
Company: Clipboard Health
Location: USA
Posted Jan 29, 2025
Clipboard Health is seeking an L2 Software Engineer to build features, tackle real-world challenges, and contribute to healthcare solutions. The role involves writing scalable, performant code using TypeScript, React, Node.js, and NestJS, and working on backend services with MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in a remote-first culture. The ideal candidate is an early-career developer with big ambitions, comfortable with TypeScript, JavaScript, React, Node.js, and NestJS, and has a strong foundation in testing methodologies. The role offers opportunities for growth, making a tangible impact, and working in a customer-centric, high-growth environment.
Senior Software Engineer (L3)
Company: Clipboard Health
Location: USA
Posted Jan 29, 2025
Clipboard Health is seeking a Senior Software Engineer to craft solutions that reshape healthcare connections. The role involves delivering high-quality, scalable code using Node.NestJS, React, TypeScript, MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in on-call rotations. The ideal candidate has 6+ years of professional software development experience, proficiency in TypeScript, React, and Node.NestJS, and a high-ownership mindset. Clipboard Health offers a remote-first culture, flexible personal schedule, and unlimited PTO.
Director - Post Market Surveillance
Company: hims & hers
Location: USA
Posted Jan 29, 2025
The job posting is for an experienced Director of Post Market Surveillance to lead product complaints management and adverse event reporting processes. The role involves overseeing the complaint management quality system, working with cross-functional teams, developing and maintaining complaint management processes, analyzing complaint data, ensuring regulatory reporting compliance, and driving continuous improvement initiatives. The ideal candidate should have a bachelor's degree in a science-related field, 8+ years of experience in product quality management, and strong knowledge of regulatory requirements. Preferred skills include experience in a regulated industry, knowledge of customer experience management, and experience with ERP or CRM systems.
AFC Analyst
Company: Xapo Bank
Location: USA
Posted Jan 29, 2025
Xapo is seeking an AntiFinancial Crime Analyst to prevent financial crime by reviewing suspicious transactions and ensuring compliance with AML regulations. The ideal candidate should have a degree in finance, economics, accounting, or criminology, and at least 1 year of relevant experience. They must be passionate about Bitcoin and financial crime prevention, and have strong communication skills. The role requires working one weekend per month and involves conducting KYC reviews, transaction monitoring, and reporting suspicious activities. Past experience in Fintech, Banking, or Cryptocurrency industries is required, and certifications like ACAMS ACFCS ACFE are highly desirable.
Enterprise Client Success Manager
Company: Array
Location: USA
Posted Jan 29, 2025
Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They empower millions of consumers to achieve their financial goals and provide opportunities for high-performing individuals in the fast-growing fintech space. Enterprise Customer Client Success Managers (ECSMs) at Array act as trusted advisors and strategic partners for their largest clients, driving long-term growth, retention, and success. The role involves managing a portfolio of high-value enterprise clients, building executive-level relationships, and delivering tailored strategies that align with client goals. The ideal candidate should have 7+ years of experience in B2B2C client success roles, a proven track record of managing and expanding high-impact strategic relationships, and exceptional interpersonal skills.