Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Account Executive-ONESOURCE Tax Information Reporting

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a dynamic and results-driven Account Executive for a remote US-based role. The ideal candidate will sell ONESOURCE Tax Information Reporting solutions to financial institutions, cryptocurrency companies, and digital asset organizations. Key responsibilities include developing strategic sales plans, identifying new business opportunities, conducting product demonstrations, understanding client needs, collaborating with internal teams, staying updated on industry trends, and accurately forecasting sales. The candidate should have basic knowledge of tax reporting requirements, excellent communication skills, and a proven track record in sales. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Sales Manager

Company: Centric Business Systems, Inc.

Location: Washington DC

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is seeking a Sales Manager. The role involves managing a team of sales executives, driving sales strategy, attracting and retaining talent, and exceeding sales objectives. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in sales. UBEO offers a competitive compensation package and an excellent benefits package, including medical, dental, vision, life insurance, and a 401K plan with match.

B2B Engagement Marketing Manager

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is hiring for an Enterprise, WP Intelligence & Professional Products Engagement Marketing Manager. The role involves leading strategic efforts to maximize engagement, drive usage, and enhance retention of B2B product consumers. The successful candidate will collaborate with cross-functional teams to design and execute comprehensive engagement strategies, utilizing data to inform and enhance digital marketing strategies. Key responsibilities include leading marketing campaigns, enhancing the customer journey, overseeing CRM strategies, and developing tailored engagement strategies for different cohorts. Requirements include a Bachelor's degree or equivalent experience, strong analytical skills, proficiency in data tracking tools, excellent project management skills, and a collaborative mindset. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD annually.

Principal Data Scientist

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Travel Nurse RN - Electrophysiology Lab - $3,091 per week

Company: Medical Solutions

Location: Renton, Washington

Posted Jan 22, 2025

Medical Solutions is currently recruiting a travel nurse RN for the Electrophysiology Lab in Renton, Washington. The job is a 13-week contract with 36 hours per week, 12-hour shifts on days. The company offers a comprehensive benefits package including Day One Medical, Dental, and Vision, 401(k) with Company Contribution, Personalized Compensation Packages, Loyalty Bonus Program, Paid, Private, Fully Furnished, Pet-Friendly Housing, Dedicated Recruiter, Per Diem Allowance, Paid Travel, Licensure and Certification Reimbursement, Free Liability Coverage, and Voluntary Benefits. Medical Solutions is known for its strong company culture, offering opportunities for personal and professional growth, and has received numerous awards for being a great place to work.

Travel Echo Technologist - $2,984 per week

Company: Travel Nurse Across America

Location: Federal Way, Washington

Posted Jan 22, 2025

Travel Nurse Across America is currently seeking a travel Echo Technologist for a 13-week assignment in Federal Way, Washington. They also have an immediate opening for a Magnetic Resonance Imaging Technologist (MRI Tech) in Cypress, TX. The MRI Tech role involves using MRI equipment, ensuring image accuracy, preparing patients, and maintaining patient records. Requirements include 1 year of experience, BLS, ARRT (MR) or ARMRIT National Certification, and state-specific licensing. TNAA offers benefits such as guaranteed pay, paid sick leave, travel reimbursement, license/certification costs, housing options, and comprehensive insurance.

Executive Assistant

Company: FiscalNote

Location: Washington, DC

Posted Jan 22, 2025

FiscalNote is seeking an Executive Assistant to support the CEO and CFO, ensuring they are well-equipped to manage their demanding schedules. The role involves coordinating meetings and travel, assisting in presentations, and conducting time analysis. The ideal candidate should have 2+ years of experience supporting executive-level personnel, strong communication skills, and the ability to work in a fast-paced environment. FiscalNote values diversity and offers competitive benefits, including flexible work arrangements and equity packages.

Leasing Consultant

Company: KETTLER

Location: Washington, DC

Posted Jan 22, 2025

Travel MRI Technologist - $2,451 per week

Company: TotalMed Allied

Location: Bellingham, Washington

Posted Jan 22, 2025

TotalMed Allied is advertising a travel job for an MRI Technologist in Bellingham, Washington. The position is for 13 weeks, with 40 hours per week, evening shifts. The pay package is competitive, offering top paying contracts and a tax-free stipend. TotalMed Allied is known for its high level of customer care, providing 24x7 concierge service and supporting travelers throughout their careers. The company is recognized as one of the top 10 agencies in recent traveler surveys.

Mortgage Credit Risk and Capital Analytics Advisor (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company that empowers millions of homeowners and renters by providing opportunities in the housing industry. The Mortgage Credit Risk and Capital Analytics Advisor role is a flexible hybrid position that involves advising on the application of mathematical models, advanced tools, and financial industry knowledge to business or financial data. The role requires 6 years of experience in risk assessment, management, and statistical methods. The ideal candidate should have a degree in Economics, Finance, or Statistics, and experience with mortgage credit analytics, economic capital, and GSE regulatory capital framework. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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