Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Travel LPN / LVN - Long Term Care - $1,782 per week - Urgently Hiring

Company: Medical Solutions LTC

Location: Washington, District of Columbia

Posted Jan 22, 2025

Medical Solutions LTC is offering a travel job for a LPN/LVN in Long Term Care in Washington, D.C. The position is for 8 weeks, 40 hours per week, with evening shifts. The company provides a range of benefits including medical, dental, vision, 401(k), personalized compensation, housing, dedicated recruiter support, per diem allowance, and more. Medical Solutions LTC is a leading provider of total workforce solutions in healthcare, known for its positive culture, growth opportunities, and community impact.

Travel Nurse RN - ED - Emergency Department - $1,554 per week

Company: IDR Healthcare

Location: Tacoma, Washington

Posted Jan 22, 2025

IDR Healthcare is offering a 13-week travel nursing job in Tacoma, Washington for an ED RN. The company, an award-winning staffing firm, emphasizes empowering healthcare professionals, providing a world-class experience, and giving back to the community. Benefits include ESOP, healthcare benefits, sign-on bonuses, license reimbursement, weekly pay, and a 401k plan.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Travel Nurse RN - PCU - Progressive Care Unit - $2,120 per week

Company: Anders Group

Location: Covington, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a travel nurse RN position in Covington, Washington. The job is for a PCU - Progressive Care Unit, with a duration of 13 weeks starting from 02/24/2025. The position requires 36 hours per week, 12 hours per day, on days. Anders Group, known for its commitment to providing exceptional customer service to travelers, offers competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Tax/Legal Analyst, Indirect Tax

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Tax/Legal Analyst role involves researching, analyzing, and interpreting tax laws and regulations to ensure ONESOURCE™ applications comply with U.S. tax laws. Key responsibilities include managing content related to federal, state, and local indirect taxes, fees, and regulations, implementing new content, and testing for accuracy. The role requires 2-4 years of relevant tax experience, strong analytical skills, proficiency in online research tools, and the ability to meet deadlines. Superior written and verbal communication skills, organizational skills, and intermediate to advanced software skills are essential. Thomson Reuters offers a comprehensive benefits package, including flexible work model, wellbeing programs, learning & development opportunities, and a culture recognized for equality, diversity, and inclusion.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and completing daily reports. Key responsibilities include preparing quality food, adhering to food safety regulations, and maintaining a clean and organized work area. The position offers a competitive hourly rate of $17.75 and comprehensive benefits, including medical, dental, vision, and retirement savings plans. Aramark values employee development and equal employment opportunities.

Software Developer (TS/SCI with Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 22, 2025

Maxar Technologies is seeking a Software Developer with strong experience in JavaScript and frontend frameworks like Svelte and React. The role involves enhancing an enterprise application for advanced search, 3D visualization, and Computer Vision workflows. The developer will collaborate with UI/UX experts and contribute to the design, functionality, and architecture of the application. The job offers high visibility, the opportunity to shape new ideas, and a competitive salary range of $131,000 - $219,000 annually in the Washington DC metropolitan area.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington D.C. at the Farmers & Mechanics branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will lead a team, manage risks, and ensure compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision making, people management, and a proactive approach. No degree is required, but 5+ years of related experience and at least 2 years of supervisory experience are needed. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Revenue Accountant position at a global leader in experience management software. The role involves analyzing fair value of offerings, preparing deal review packages, assisting in sales order quality control, and managing the revenue month-end close process. The ideal candidate should have a BS/BA in Finance, 3-4 years of revenue accounting experience in the software industry, preferably with a Big 4 public accounting firm background, and CPA certification. Knowledge of ASC 605, data-driven mindset, strong Excel skills, and excellent communication abilities are required. The compensation range is $65-95,000 based on experience.

Branch Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

PNC is seeking a Senior Branch Manager for its Retail Branch organization, based in Washington, DC's Dupont Circle branch. The role involves managing branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. Key responsibilities include leading a high-performing team, executing a branded sales process, and ensuring risk management and compliance. Preferred skills include accountability, banking knowledge, client counseling, customer experience, decision-making, people management, and a proactive approach. The position requires 5+ years of related experience and at least 2 years of supervisory experience. PNC offers comprehensive benefits, including health coverage, life insurance, disability protection, 401(k) with match, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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