Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Cyber Network Defense Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 12, 2025

This job description outlines a Cyber Network Defense Analyst role with 24x7 support, SOC analyst responsibilities, and a competitive pay range of $67,600.00 - $122,200.00. Requirements include TS/SCI clearance, US citizenship, and certifications like Sec+ or CySA+. The position offers career growth and technical challenges in network security monitoring and threat analysis.

Catering Administrative Worker

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

The Catering Administrator is responsible for supporting the process of booking and managing events for the catering department. The position requires administrative functions, customer service, and communication skills. Aramark offers a wide array of comprehensive benefit programs and services, including medical, dental, vision, and work/life resources. The company strives to do great things for each other, our partners, our communities, and our planet.

General Utility Worker

Company: Aramark

Location: Washington, DC

Posted Jan 12, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and performing light maintenance tasks. Aramark offers competitive compensation, benefits including medical, dental, vision, and retirement savings plans, and a positive work environment. The position requires understanding of basic sanitation and safety procedures, and flexibility for evenings and weekends.

Senior Graphics Reporter, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Jan 12, 2025

The Washington Post is seeking an experienced graphics reporter for its new subscription division, WP Intelligence. The role involves creating charts, graphics, and data visualizations for C-Suite executives, thought leaders, and policy influencers. Key responsibilities include enhancing reports, delivering valuable graphics, and understanding customer needs across multiple departments. Requirements include at least five years of experience in designing and producing charts and data visualizations, proficiency with Adobe Illustrator and PowerPoint, and knowledge of code (React preferred), statistical software (R, Python), and production and news experience. The salary range is $109,200.00 - $182,000.00. Benefits include comprehensive health coverage, pension and 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, backup care, gender affirming services, pet insurance, and more. The Washington Post values diversity and innovation.

Center Director

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Center Director. The role involves hiring and developing a team of educators, partnering with parents, and growing KinderCare's community presence. The company offers a world-class curriculum, center accreditation, and benefits including discounted child care, medical, dental, and vision coverage, and more. KinderCare is committed to providing high-quality child care to all families, regardless of background.

Property Manager - Shaw

Company: Bozzuto

Location: Washington, DC

Posted Jan 12, 2025

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The company values creativity, concern, passion, and the pursuit of perfection. They seek a CEO and head coach Property Manager with a strong leadership background, excellent client relationship skills, and experience in property management, hospitality, or retail. The role involves leading by example, managing financial performance, and fostering team growth. Bozzuto offers competitive compensation, health & wellness benefits, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

CT Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jan 12, 2025

The job posting highlights the company's commitment to employees, offering competitive wages, a recent 9% wage increase, and a $10,000 sign-on bonus. The role involves providing CT and diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. The position requires strong customer service skills, adherence to safety protocols, and the ability to work effectively in a team.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Jan 12, 2025

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various session types, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

LOA Case Manager I

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, emphasizing empathy and care for colleagues. The Case Manager, Enterprise Absence Management role involves administering leave policies, utilizing the myLeave system, and ensuring compliance with federal and state regulations. The position requires strong customer service skills, organizational abilities, and proficiency in MS Office. The pay range is $18.50 - $42.35, with additional benefits including medical, dental, vision, retirement savings plan, and well-being programs.

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a client-facing position. The role involves serving as a clinical subject matter expert, providing consulting services, educating clients on CVS Health's clinical programs, and updating plan requirements. Success is measured by high client satisfaction and increased client revenue. The position requires 3 years of managed care experience, a valid pharmacy license, strong analytical skills, and the ability to travel up to 40% of the time. Preferred qualifications include PBM or health plan client experience, proficiency in MS Office, and superior written and organizational skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages