Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Deputy Chief Information Officer

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Deputy Chief Information Officer position at the Peace Corps in Washington DC. The role involves reporting directly to the Chief Information Officer and supporting the strategic vision. Requirements include U.S. citizenship, age (18+), direct deposit for salary, Selective Service registration for males, background check, Top-Secret clearance, drug test, financial disclosure, and a one-year trial period. The position requires experience in IT project planning, budgeting, software development, security, and data management. Applicants must submit written statements for Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). A bachelor's degree in IT-related field is required.

Security Officer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 21, 2024

Warner Bros. Discovery invites applications for a Security Team role in Washington D.C. The team is composed of experienced security personnel protecting employees and assets. Responsibilities include patrolling, responding to emergencies, managing unruly individuals, and providing excellent customer service. Requirements include a high school diploma, valid driver's license, and preferably 2 years of military, law enforcement, or security experience. The company values diversity and inclusion, offering a competitive salary range of $35,360 - $59,488 per year along with comprehensive benefits.

General Manager - Custodial - Sports & Entertainment

Company: Aramark

Location: Washington, DC

Posted Dec 21, 2024

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing strategies for service improvement and growth. The ideal candidate should have a Bachelor's degree in a relevant field, strong interpersonal skills, and experience in the service industry or contract services. Aramark offers comprehensive benefits and a positive work environment.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is seeking a Grill Cook for full-time employment at the US House of Representatives. The role involves preparing and creating nutritious dishes, reducing food waste, and providing excellent customer service. The pay range is $7.25 to $25.79 per hour. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Supervisory IT Program Manager (Chief Information Security Officer)

Company: Other Agencies and Independent Organizations - Peace Corps

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Supervisory IT Program Manager position in the Office of the Chief Information Officer (OCIO). The role involves enhancing the agency's information security program through various areas including IT Risk Management, Compliance, Security Architecture, Incident Prevention, Response, Training, Policy Development, and Continuity Planning. The position requires U.S. citizenship, direct deposit for salary, Selective Service registration for eligible males, completion of a Declaration for Federal Employment, PIV process, background security investigation, and Top Secret clearance.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $18.25 - $26.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Business Development Officer, Aerospace, Defense & Government Services

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 21, 2024

JPMorgan Chase is seeking a Business Development Officer to lead national business development initiatives for the Aerospace, Defense, and Government Services sectors. The role involves generating sales leads, building relationships, and identifying opportunities to create mutually-beneficial relationships. The ideal candidate will have strong interpersonal and communication skills, experience in sales or business development, and the ability to travel to markets and sales meetings.

Customer Success Specialist \/ Security-Federal

Company: Duo Security

Location: Washington, DC

Posted Dec 21, 2024

Duo Security, now part of Cisco, is seeking a U.S. citizen for a role in Washington D.C. or the surrounding areas. The role focuses on driving customer success, providing technical guidance, and ensuring maximum value from Duo's product. Key responsibilities include onboarding, feature adoption, renewals, and identifying expansion opportunities. The ideal candidate should have technical aptitude, public sector experience, strong communication skills, and the ability to build collaborative relationships.

Senior Virtualization/SAN Engineer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Senior Virtualization/SAN Engineer for a proposal effort. The role involves designing, implementing, managing, and troubleshooting virtualization and storage systems. The successful candidate will be a subject matter expert in VMware vCenter, Horizon View, Dell VXRail, and Storage Area Network Configuration. They must possess a DoD Directive 8570, IAT III or IAM III certification, and have an active TS with SCI eligibility. SkyePoint offers competitive salaries, benefits, and a flexible work environment.

Management and Program Analyst GS-0343-13 FPL 13 (DE)

Company: Department of Education - Office of Finance and Operations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Federal Real Property Branch of the U.S. Department of Education. The role involves reviewing plans, analyzing program requirements, and developing operating procedures. The incumbent will work in the Office of Security, Facilities and Logistics Services. The position requires specialized experience, including interpreting real property principles, managing multiple tasks, and effective communication. The role is non-essential during government closures and offers a comprehensive benefits package. Veterans and those with student loans are noted to be subject to specific checks.

Senior Cybersecurity Compliance Cloud Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Senior Cybersecurity Compliance Cloud Analyst. The role involves protecting sensitive data and complex systems from various threats, working with critical systems like JWICS, SIPR/NIPR, and cloud solutions. Responsibilities include capturing IC Data calls, supporting ISSO/ISSM with A&A requirements, reviewing systems architecture diagrams, and developing cybersecurity risk management recommendations. Required qualifications include 2+ years of cloud experience, 7+ years as a Cyber analyst, DoD Directive 8570 certification, active TS with SCI eligibility, and experience with system ATO for Cloud environments. SkyePoint offers competitive benefits including health insurance, a certificate incentive program, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages