Customer Satisfaction Jobs in Washington DC

40,680 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Senior Associate - Quantitative Analyst, Rotational Program

Company: Capital One

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Associate Quantitative Analyst position at Capital One, where the candidate will work on data analysis, modeling, and automation solutions. The company is looking for candidates with strong quantitative analysis skills, experience with Python and R, and a passion for data-driven decision making.

Information Assurance Specialist

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They are seeking an Information Assurance Specialist to join their team in support of the US Army's Medical Material Development Activity.

Junior Engagement and Strategy Coordinator

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

The job description is for a Junior Engagement Strategy Coordinator position at Technical Assent, a company that provides services to government and non-profit organizations. The role involves leading engagement efforts, developing strategies, and working with clients to deliver high-quality solutions.

Bar Manager/Lead - Fuddruckers Chinatown

Company: Perkins Management

Location: Washington DC

Posted Nov 22, 2024

Fuddruckers is looking for a friendly and organized Restaurant Bar Manager to join their team. The role involves managing day-to-day operations, providing direction to the bar staff, and ensuring compliance with regulations. The job offers competitive benefits and opportunities for advancement.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They have an exciting new opportunity for a Microsoft Power Platform Developer to support the US Army Medical Materiel Development Activity.

Staff Assistant / Team Lead

Company: AAA Club Alliance

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Staff Assistant/Team Lead role at AAA, offering a dynamic and supportive work environment, competitive pay, and comprehensive benefits. The role involves driving revenue, planning travel, and supporting the customer experience.

Regional Sales Manager (DMV)

Company: Bisnow Media

Location: Washington DC

Posted Nov 22, 2024

Bisnow is seeking a Regional B2B Business Sales Manager to join their team. The role requires strong sales skills, a passion for building and leading teams, and a deep understanding of the commercial real estate industry. The position comes with an existing high-volume business portfolio and offers a clear path to a player-coach Director role.

Mammography Technologist - Capitol Hill/Seattle - Part-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 22, 2024

The job posting is for a Mammography Technologist position, offering competitive wages with a potential 9% increase and a $10,000 sign-on bonus. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

DoD Process Analyst for Defense Procurement and Operations - Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is seeking a DoD Process Analyst to work on government programs with strategic importance. The successful candidate will have experience in research, analysis, and communication, and will be able to work independently and as part of a team.

Sales Engineer / Solutions Engineer, Public Sector (FedCiv)

Company: Yubico

Location: Washington DC

Posted Nov 22, 2024

Yubico is a company that specializes in security keys and has a mission to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health insurance, retirement plans, and paid parental leave.

DOD Forms Analyst

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is a leading provider of support services to the US government and its allies. The company has a workforce of 50,000 people in over 80 countries and provides a range of services including logistics, stability operations, and national security solutions.

Team Lead

Company: Sky Zone

Location: Washington DC

Posted Nov 22, 2024

The job description outlines the responsibilities of a Team Lead in a park, including providing leadership, supporting team members, and ensuring park safety. The qualifications include leadership experience, customer service skills, and ability to work flexible hours.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages