Customer Satisfaction Jobs in Washington DC

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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Teachers at Child Development Center at the Dept. of Labor

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize the importance of teachers and staff in shaping children's futures. The role of a Teacher involves implementing curriculum, creating a nurturing environment, partnering with parents, and cultivating positive relationships with families. Benefits include competitive pay, discounted child care, health benefits, and more. KinderCare is an Equal Opportunity employer committed to diversity and inclusion.

Teachers at City Ridge KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking teachers to join their team. They offer a variety of early education and child care options, aiming to pave the way for children's lifelong learning journey. Teachers will implement KinderCare's curriculum, create a nurturing environment, and partner with parents. Benefits include competitive pay, discounted child care, medical, dental, and vision coverage, and support for mental health and personal growth. KinderCare is an Equal Opportunity employer, committed to diversity and inclusion.

Personal Banker- DC NE and SE

Company: Wells Fargo

Location: Washington, DC

Posted Nov 19, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on technology. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

Maintenance Manager- General/Multi-site

Company: KETTLER

Location: Washington, DC

Posted Nov 20, 2024

KETTLER is seeking a General Maintenance Manager for their community at Chase and Coda on Bryant Street in Washington, DC. The role involves overseeing all maintenance operations, managing staff, and ensuring high resident satisfaction. Responsibilities include coordinating repairs, managing budgets, maintaining records, and conducting safety meetings. The ideal candidate should have 4+ years of maintenance experience, 2+ years of supervisory experience, and expertise in various areas of maintenance. They must possess a valid driver's license, live within 30 minutes of the property, and have excellent communication skills.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Nov 19, 2024

Sodexo is seeking a General Manager 6 - Food for Howard University in Washington, D.C. The role involves overseeing daily food service operations, achieving financial targets, and fostering strong client relationships. The ideal candidate should have leadership experience, culinary background, and proficiency in Sodexo's Food Management System. Sodexo offers a comprehensive benefits package including healthcare, 401k, and career growth opportunities.

Associate Solution Engineer - Federal

Company: C3 AI

Location: Washington DC

Posted Nov 19, 2024

C3 AI is a leading Enterprise AI software provider looking for Associate Solution Engineers to join their federal team. The role requires US Citizenship and Active Department of Defense security clearance. The company provides excellent benefits, competitive compensation, and generous equity.

Cook - DC Public Schools - Cluster 7

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Federal Grant and Proposal Capture Manager

Company: Red Cell Partners

Location: Washington DC

Posted Nov 19, 2024

Red Cell Partners is an incubation firm that builds and invests in technology-led companies in healthcare, cyber, and national security. They are looking for a Federal Grant and Proposal Capture Manager to lead their federal funding pursuit strategy.

Senior Computer and Information Systems Manager - 100% Remote (REF1710O)

Company: Citizant

Location: Washington DC

Posted Nov 19, 2024

Citizant is a leading provider of professional IT services to the US government, seeking a Senior Computer and Information Systems Manager to join their team. The ideal candidate will have a strong background in planning, directing, and coordinating IT-related projects, and will play a crucial role in ensuring the efficiency and effectiveness of their IT operations and systems.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Food Service Worker - DC Public Schools - Cluster 5

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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