Customer Satisfaction Jobs in Washington DC

40,686 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Sales Representative - Entry Level

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is hiring a Sales Representative to work in their office in the Greater DC area. The job involves communicating with customers, educating them on products and promotions, and closing sales. The company offers full paid training, competitive pay, and opportunities for growth and advancement.

Customer Account Manager

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a self-starter Customer Account Manager to assist with marketing and sales campaigns. The ideal candidate will have excellent communication skills, a driven mindset, and a positive demeanor.

Customer Service Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is looking for a Customer Service Associate to join their team. The role requires excellent communication skills, a sense of humor, and a results-focused approach. The company provides intensive training and ongoing personal and professional development opportunities.

Director/Sr. Director Product Marketing - Wallet

Company: ID.me

Location: Washington DC

Posted Oct 05, 2024

IDme is a high-growth enterprise software company that simplifies identity proofing and verification. The company has received numerous awards and has raised over $275 million in funding. As a Product Marketing leader, you will play a pivotal role in driving the success of IDme's products.

Solutions Consultant Manager - Intel (Pre-Sales)

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 05, 2024

Palo Alto Networks is seeking a Solutions Consultant Manager to lead a team in providing technical guidance and solutions to customers, aiming to protect them from cyber threats. The role involves recruiting and mentoring team members, collaborating with various departments, and driving Palo Alto Networks' platformization efforts. The ideal candidate should have a TS/SCI clearance, experience as a pre-sales System Engineer Manager, and industry knowledge of security product market trends. The company values diversity, innovation, and commitment to its mission of being the cybersecurity partner of choice.

Client Services Representative

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a collaborative and solution-oriented individual to join their client services team. The company is looking for a friendly and driven individual who likes to venture out of their comfort zone and talk with clients about their products and services.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Food Service Director at Aramark is responsible for managing food services across the entire campus, developing strategic operations plans, and ensuring food safety and sanitation standards are met. The role involves menu planning, budgeting, and supervising staff. Aramark offers comprehensive benefits and a competitive salary range of 95k-105k, depending on skills and experience. The ideal candidate has 2-3 years of management experience, a bachelor's degree, and strong communication skills.

Cook - DC Public Schools Cluster 7

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The hourly rate of pay is $18.25. Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have experience as a cook, knowledge of food preparation principles, and food safety regulations. They must be able to acquire food safety certification and demonstrate interpersonal communication skills.

AWS Cloud Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

The job posting is for an AWS Cloud Engineer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience with AWS and cloud engineering, and offers a competitive salary range of $102,900 to $216,200.

Studio Manager, 14TH - SoulCycle

Company: Equinox

Location: Washington, DC

Posted Oct 05, 2024

Equinox Group, a high-growth collective of lifestyle brands, is seeking a Studio Manager for SoulCycle. The ideal candidate will be passionate about the SoulCycle culture, have strong business acumen, and be interpersonally savvy. Responsibilities include fostering the SoulCycle community, developing holistic business plans, building effective teams, and creatively problem-solving. The candidate must have superior customer service skills, be highly organized, and have a personal passion for fitness or the SoulCycle brand.

Lead Researcher (m/f/x) Cloud Native Security

Company: Dynatrace

Location: Washington DC

Posted Oct 05, 2024

Dynatrace is a company that aims to make software work perfectly by providing a platform that combines observability, security, and automation. They are an equal opportunity employer and value diversity. The job description is for a research position that involves developing new technologies, enhancing product capabilities, and publishing research findings.

Pharmacy Intern - Grad

Company: CVS Health

Location: Fort Washington, PA

Posted Oct 05, 2024

CVS Health is offering a Graduate Pharmacist Intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and contributing to the company's mission of improving healthcare. Key responsibilities include leading with empathy, supporting team development, identifying business opportunities, and adapting to a dynamic healthcare environment. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to lift up to 20 lbs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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