Customer Satisfaction Jobs in Washington DC

40,701 open positions · Updated daily

Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.

Program Manager - Supply Chain Risk Analysis

Company: Redhorse

Location: Washington DC

Posted Aug 27, 2024

Redhorse Corporation is seeking a Supply Chain Risk Analysis Program Manager to lead an interdisciplinary team in developing a best-in-class supply chain risk illumination platform. The program manager will be responsible for program execution, client success, budgeting, scheduling, quality management, and overall contract delivery.

Salesforce Developer

Company: CoreSphere, LLC

Location: Washington DC

Posted Aug 27, 2024

CoreSphere is seeking a MidLevel Salesforce Developer to join their Salesforce Practice. The role involves growing the Salesforce CICD practice, aiding in application development, and communicating with peers and clients. The ideal candidate should be a driven individual with excellent communication skills, willing to work in a high-paced environment.

Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Aug 27, 2024

Radiant Digital is seeking a Federal Account Manager with experience in consulting and program management. The role involves building relationships with federal clients, identifying opportunities, and developing account plans. The ideal candidate will have a strong understanding of the federal government industry and new technology trends.

Territory Account Manager - CEE

Company: OneSpan

Location: Washington DC

Posted Aug 27, 2024

OneSpan is looking for a Territory Account Manager to join their Sales team and be responsible for Central and Eastern Europe. The job requires experience in working within the banking vertical, excellent communication skills, and a positive client-centric attitude.

Business Technology Leader – Entry Level Sales Program 2025

Company: IBM

Location: US Washington

Posted Aug 27, 2024

The role of a Business Technology Leader in Client Engineering at IBM involves leading and coaching technical presales teams, developing business cases, and cultivating a culture of agility and continuous learning. The ideal candidate will have experience in business or IT consulting, technical education, and strong communication skills.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Aug 27, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

AI Engineer – Entry Level Sales Program 2025

Company: IBM

Location: US Washington

Posted Aug 27, 2024

The job description is for an AI Engineer at IBM, responsible for developing and deploying AI systems using the WatsonX platform. The role involves collaborating with clients, staying up-to-date with industry trends, and having strong analytical and problem-solving skills.

Administrative Assistant (Float)

Company: One Medical

Location: Washington DC

Posted Aug 27, 2024

One Medical is a primary care solution that aims to make quality care more affordable, accessible, and enjoyable. They offer seamless in-office and 24/7 virtual care services, onsite labs, and programs for preventive care, chronic care management, and mental health concerns. The company is committed to building a diverse, driven, and empathetic team and is looking for a Float Administrative Assistant to join their team.

Sr. Network Engineer (5239)

Company: MetroStar

Location: Washington DC

Posted Aug 27, 2024

MetroStar Systems is looking for a Sr Network Engineer to join their team. The job requires 5 years of network engineering experience and a Bachelors degree in a related field. The company offers a generous benefits package, professional growth opportunities, and a diverse and inclusive work environment.

Graphic Designer

Company: Stream Realty Partners

Location: Washington DC

Posted Aug 27, 2024

Stream Realty Partners is a commercial real estate services organization that values its people and offers a meaningful and impactful career. The company is looking for a dynamic Graphic Designer to join its team in the Washington DC market.

Sr. Systems Engineer (5195)

Company: MetroStar

Location: Washington DC

Posted Aug 27, 2024

The job posting is for a Sr Systems Engineer position at MetroStar, responsible for designing, documenting, and implementing core images, troubleshooting technical issues, and providing support. The company emphasizes its focus on people, values its employees, and offers a generous benefits package.

Staff Java Engineer (REMOTE)

Company: GEICO

Location: Washington DC

Posted Aug 27, 2024

GEICO is seeking talented senior to principal-level engineers to join their team to grow their data streaming customer data platform and core API capabilities. The ideal candidate is intellectually curious, has a solution-oriented mindset, and enjoys learning new tools and techniques.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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