Customer Satisfaction Jobs in Washington DC
40,701 open positions · Updated daily
Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Senior Data Analyst, Platform Product
Company: Rocket Money
Location: Washington DC
Posted May 17, 2024
Rocket Money is seeking a Senior Data Analyst with expertise in monetization and user onboarding analytics. The role involves leading analysis for the Platform product group, identifying trends in data, and providing actionable insights to optimize product offerings and customer experiences. The ideal candidate should have 5+ years of experience in analytics, a strong SQL background, and expertise in data visualization tools. Rocket Money offers competitive pay, benefits, and a culture of experimentation.
Digital Marketing Product Specialist
Company: Mastercard
Location: Washington DC
Posted May 18, 2024
Mastercard is seeking a Digital Marketing Product Specialist to contribute to product and commercialization strategy for its products. The role involves developing go-to-market strategies, defining product value propositions, creating sales and delivery materials, and enabling sales and delivery. The ideal candidate should have experience in the advertising technology industry, particularly with DSPs, SSPs, DMPs, and CDPs. They should also have acquisition marketing experience, be able to use data to drive business outcomes, and have strong communication skills.
Account Executive, Digital Publishing Media
Company: pureIntegration
Location: Washington DC
Posted May 18, 2024
pureIntegration, a technology consulting firm with over 20 years of experience, is seeking an Account Executive, Digital Publishing Media. The role involves developing sales strategies, engaging with clients, offering expert consultation, and maintaining relationships. The ideal candidate should have 5-10 years of enterprise sales experience in advertising solutions, a strong network in the media industry, and expertise in advertising business models and technologies. The position is remote, based in New York City or Washington DC, and offers a base salary of $100,000 - $120,000 plus uncapped commission.
Solution Architect, Federal
Company: Robust Intelligence
Location: Washington DC
Posted May 18, 2024
Robust Intelligence is seeking a Solutions Architect with at least three years of experience in a customer-facing technical role. The ideal candidate will have deep knowledge of a major public cloud provider, experience with Kubernetes, Terraform, and Helm, and strong communication skills. The role involves driving production-grade implementations at scale, proposing solutions for customer environments, and collaborating with Engineering and Product teams. The company offers a competitive salary, equity, comprehensive benefits, and a people-first culture.
Systems Engineer - Senior II - ESE04
Company: Solutions³ LLC
Location: Washington DC
Posted May 18, 2024
Solutions3 LLC is seeking a Senior Systems Engineer to support a large mission critical development and sustainment program. The Network Security Tools Engineer will be responsible for providing cybersecurity engineering support, developing and implementing cyber engineering strategies, and performing hands-on administration of security devices. The ideal candidate will have 6+ years of software development experience, 2+ years of Agile software development experience, and in-depth technical knowledge of cyber defensive operations and technologies. Familiarity with various security tools and cloud-security technologies is required. The role involves operations and management of multiple cloud and on-prem network security devices, implementing new application versions, and creating application documentation.
Sr Identity & Access Management Engineer
Company: BECU
Location: Washington DC
Posted May 17, 2024
BECU, a large community credit union, is seeking a Senior Identity & Access Management Engineer to join their CIAM DevOps team. The role involves maturing members' identity security and experience by implementing a CIAM solution. The successful candidate will research security threats, advance IAM strategies, work with customers and business owners, conduct technical reviews, drive enterprise-wide standards, collaborate with business partners, ensure data security, and engage with vendors. The position requires a Bachelor's degree, at least seven years of IT experience, and proficiency in modern Identity & Access Management concepts. Desired qualifications include advanced degrees, CISSP or CISM certifications, and experience with Okta, ForgeRock, PingOne, or P1AS.
(Temporary) Political Operations Coordinator - $20/hr
Company: Ampersand
Location: Washington DC
Posted May 17, 2024
Ampersand, a subsidiary of Comcast, Charter, and Cox, is seeking a Sales Coordinator for its political team. The role involves accurately entering and transmitting spot cable media schedules, working with cable providers, and providing superior customer service. The ideal candidate should have excellent communication skills, proficiency in Microsoft Excel, and the ability to multi-task and meet strict deadlines. Ampersand values trust, simplicity, bravery, inclusivity, growth, and balance.
Seasonal Digital Implementation Specialist
Company: Great Minds®
Location: Washington DC
Posted May 18, 2024
Great Minds, a mission-driven Public Benefit Corporation, is seeking a Digital Product Implementation Specialist for a remote, seasonal position. The role involves assisting with successful customer onboarding and digital implementation of Great Minds K-12 digital products. The ideal candidate should have at least 2 years of experience in implementation, digital product development, or account management in educational technology, be familiar with K-12 rostering, SIS, and LMS solutions, and possess excellent communication, critical thinking, and problem-solving skills. The base salary range is $15.00-$19.00, but it may vary based on factors like location, work experience, skills, and internal equity considerations. Great Minds is an equal opportunity employer committed to fair employment and eliminating discriminatory practices.
Mobile Developer
Company: BigBear.ai
Location: Washington DC
Posted May 17, 2024
BigBear.ai is hiring a Mobile Developer to design, implement, and maintain mission-critical applications. The ideal candidate will have extensive experience in Android development, Java, Kotlin, React, TypeScript, Node, Redux, and TypeORM. They will also need to be proficient in DevOps tools, Java Web Services, Spring Boot, Java EE, and relational databases. Familiarity with RESTful APIs, Firebase, and mobile UI/UX design principles is required. The role involves designing aesthetics, ensuring intuitive interactions, coaching junior developers, and conducting user experience testing.
Senior Business Analyst
Company: BigBear.ai
Location: Washington DC
Posted May 17, 2024
BigBear.ai is hiring a Business Analyst for a multi-year contract to support system modernization and maintenance. The role involves analyzing user requirements, leading design and development activities, and providing technical leadership. The ideal candidate should have a Bachelor's Degree, 5-8 years of experience, and strong knowledge in software development, SQL, and Agile ALM. Excellent interpersonal and communication skills are required, along with exceptional analytical and problem-solving abilities.
Senior Account Executive - Federal
Company: Informatica
Location: Washington DC
Posted May 17, 2024
Informatica is seeking a Senior Account Executive - Federal for a field sales position in Reston, Virginia. The role involves expanding sales within existing large customer accounts, developing strategic business plans, and collaborating with various teams. The ideal candidate should have expert-level experience, deep industry knowledge, and leadership skills. Informatica offers comprehensive benefits, flexible working practices, and opportunities for professional growth.
Help Desk Manager
Company: Harmonia Holdings Group
Location: Washington DC
Posted May 17, 2024
Harmonia Holdings Group, LLC, a minority and female-owned federal government contractor, is seeking a Help Desk Manager. The role involves leading the service desk, managing ticket queues, prioritizing tasks, collaborating with technical teams, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's or Associate's degree, 2+ years of IT service management experience, and an active Top Secret clearance with SCI eligibility. Proficiency in ITIL practices, ticketing systems, and strong communication skills are required. Harmonia offers a family-focused culture, competitive benefits, and opportunities for professional growth.