Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Splunk Engineer
Company: Gray Tier Technologies, LLC
Location: Washington DC
Posted May 09, 2024
The Defense Information System Agency (DISA) is seeking a Splunk Engineer to transform the existing Secure Web Services (SWS) environment into a more mature service offering. The role involves managing commercial cloud migration, automating continuous development & integration, consolidating fourth estate, professionalizing services, improving customer experience, and developing a service catalog for Defense Working Capital Fund (DWCF) Model. Key responsibilities include designing efficient reports and dashboards, integrating customer applications with Splunk, monitoring compliance status, creating automated data visualizations, and developing alerts for anomalous activities or threat detections. The ideal candidate should have a Bachelor's degree, 4+ years of relevant experience, active Top Secret security clearance, DoD 8570 IAM II certification, Splunk Enterprise Certified Architect certification, and excellent communication skills. Preferred qualifications include experience in multi-tenant environments, knowledge of programming languages, and experience with AWS Cloud tools and services.
Financial Information Resource Management Specialist
Company: Hogan Lovells
Location: Washington DC
Posted May 09, 2024
The Financial Information Resource Management (FIRM) Specialist role at Hogan Lovells involves supporting FIRM team managers and the global Head of FIRM team. The position requires excellent communication and organizational skills, strong analytical and Excel skills, and the ability to meet strict deadlines. The role involves assisting with special projects, maintaining client relationships, and ensuring excellent customer service. The ideal candidate should have a college degree, 5 years of relevant experience, and law firm accounting/finance experience. The position requires flexibility to work overtime and weekends, and participation in the firm's Responsible Business program.
Ab Initio Developer
Company: Custom Software Systems Inc.
Location: Washington DC
Posted May 09, 2024
The job posting is seeking an Ab Initio Developer for a client's Pay program, requiring experience in design, development, and delivery of pay and human resources data integration, as well as technical skills in Ab Initio and SAFe Scrum.
Senior Client Solution Architect / Client Solution Architect - State (Remote eligible)
Company: Mathematica
Location: Washington DC
Posted May 09, 2024
Mathematica is seeking a Client Solution Architect / Senior Client Solution Architect with expertise in SQL, Python, R, Snowflake, and AWS. The role involves leading projects, managing client relationships, and providing technical leadership to multidisciplinary teams. The ideal candidate should have a graduate degree in a related field, 10+ years of experience in implementing data solutions, and knowledge of health data. The position offers a competitive salary and benefits, including employee ownership. The role requires strong communication skills, critical thinking, and the ability to build consensus.
Computer User Support Specialist
Company: Bristol Bay Shared Services, LLC
Location: Washington DC
Posted May 09, 2024
VGS is hiring Computer User Support Specialists to serve as the first point of contact for customers reporting technical issues. The role involves utilizing government furnished equipment to support Incident, Problem, and Request Management processes. Key responsibilities include answering telephones, emails, and providing virtual and walk-in support. The position requires a minimum of 75% First Call Resolution, multi-tasking, and detailed troubleshooting. Entry-level experience with remote access software, Office Automation Software Suites, and knowledge of Operating Systems and Networking is required. Strong PC software and troubleshooting skills, along with CompTIA Security+ and CompTIA A+ certification, are necessary. The role may require shift work and on-call availability.
Data Warehouse Architect
Company: cBEYONData
Location: Washington DC
Posted May 09, 2024
cBEYONData is hiring a Data Warehouse Architect with a Top-Secret clearance to work on a federal client's Data Warehouse and BI system. The role involves leading the development and deployment of data solutions, ensuring projects meet business requirements, and providing data leadership. The ideal candidate should have strong knowledge of relational databases, ETL processes, and data modeling. Cloud and big data experience is a plus. The position requires excellent communication skills and the ability to present to executive leadership.
Assistant Controller
Company: Sunwater Capital
Location: Washington DC
Posted May 09, 2024
Sunwater Capital is looking for an Assistant Controller with strong analytical, technology, communication, and organizational skills. The role involves assisting the CFO with accounting operations, budgeting, and reporting, with the potential to grow into the Controller position. Responsibilities include managing financial controls, treasury, budgeting, accounting, payroll, and special projects. The ideal candidate should have a Bachelor's degree in Accounting, 5-7 years of experience, CPA certification, and experience with Sage Intacct and SaaS accounting. Strong leadership, business acumen, analytical skills, and attention to detail are required.
Librarian - Legal
Company: ADNET Systems, Inc.
Location: Washington DC
Posted May 09, 2024
The job posting is for a Law Librarian position. The required qualifications include a Bachelor's Degree in law, legal studies, or a related field, coursework in legal research, information technology, and management of legal resources, and a minimum of 2 years of experience in legal research and customer service. Preferred qualifications include a Master's Degree in Library Science or Information Science and experience working in the Federal Government Library System. The job responsibilities involve shelving and filing, retrieving materials, preparing shelves and labels, managing circulation records, processing books and materials, and maintaining statistics. The role also involves digitizing materials and converting them into a digital format that complies with Section 508 of the Americans with Disabilities Act of 1990.
Help Desk/ Windows Support
Company: Prominent Edge
Location: Washington DC
Posted May 09, 2024
Prominent Edge, a growing and stable company, is seeking an Information Help Desk/Windows Support professional. The ideal candidate should have experience in customer support, including remote and in-person assistance, and be proficient in using knowledge base applications. Required certifications include ITIL Foundations v3 or v4, Dell Hardware, and CompTIA A+. The company offers competitive benefits, including paid time off, 401k matching, comprehensive health care, and remote work opportunities. The role involves supporting technology and users, installing and repairing devices, and troubleshooting multifaceted incidents. The company values teamwork, continuous improvement, and learning, and operates in both commercial and government sectors.
Client Account Specialist
Company: Hogan Lovells
Location: Washington DC
Posted May 09, 2024
The Client Account Specialist is a crucial role responsible for managing the billing and collections cycle for designated client portfolios. The role involves establishing and maintaining professional relationships with attorneys, business services personnel, and clients. Key responsibilities include managing billing and collections processes, ensuring accurate client account setup, and maintaining strong communication with clients. The ideal candidate should possess strong attention to detail, excellent communication skills, and the ability to work independently and under pressure. A Bachelor's degree in Accounting, Finance, or Business is preferred, along with at least three years of specialized billing, collections, or account management experience. Hogan Lovells is an Equal Opportunity Employer.
Senior Hardware Engineer - FPGA and SoC
Company: MathWorks
Location: Washington DC
Posted May 09, 2024
The job posting seeks a skilled hardware engineer with expertise in both hardware development and embedded software. The ideal candidate should be proficient in Verilog/VHDL, C programming, and familiar with Simulink and MATLAB. As a technical member of the sales team, the engineer will interact with prospective customers, establish project roadmaps, and ensure successful revenue growth. The role requires a bachelor's degree or higher, along with relevant work experience. Additional qualifications include US citizenship, an MS degree in Engineering or Computer Science, and experience with MATLAB, Simulink, and HDL design. The position offers opportunities for working on multiple projects and evolving business strategies.
SAP Business Analyst *PC 659
Company: Miltenyi Biotec
Location: Washington DC
Posted May 09, 2024
Miltenyi Biotec, a global team of over 3,000 innovators, is seeking a SAP Business Analyst in Gaithersburg, MD. The role involves supporting and ensuring successful completion of analytical, building, testing, and deployment tasks within SAP environments. The ideal candidate will have a Bachelor's degree in business administration, Computer Science, or related field, with a minimum of 5 years of relevant consulting or operations experience. Key responsibilities include analyzing and documenting requirements, developing detailed business requirements and functional specification documents, creating and delivering training materials, and collaborating with cross-functional teams to implement and commission solutions. The company offers a dynamic environment where contributions are valued and work truly matters.