Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Network Engineer 3
Company: CDW
Location: Washington DC
Posted Apr 29, 2024
The Network Engineer Skill Level 3 performs various tasks such as network design, implementation, maintenance, and troubleshooting. They must possess certain capabilities and qualifications, including security clearance and certifications.
Technical Support Specialist - TS04
Company: Solutions³ LLC
Location: Washington DC
Posted Apr 29, 2024
The Technical Support Specialist role involves a wide range of technical tasks in support of operations, production, and test environments. The role requires Tier I and Tier II problem identification, diagnosis, and resolution. The position necessitates shift work and U.S. citizenship. Active/current Top Secret clearance with SCI eligibility is required, along with the ability to obtain DHS Suitability. At least 6 years of directly relevant experience is needed, preferably with familiarity in Solaris, AIX, Red Hat, IRIS, Microsoft Windows, VMware, SharePoint, Citrix, and monitoring system health. Experience with documentation, administrative duties, and remote assistance is also required. Tier I experience includes general troubleshooting and specific tasks like user account creation and password resets. Desired skills include experience with Agile environments, ITIL methodology, shell scripts, and networking. Tier II and III experience involves prioritizing incidents, detailed troubleshooting, root cause analysis, and system administrative support. Interfacing with various teams, providing status reports, and direct customer interaction are also part of the role. A HS diploma is required, and DoD 8570.1-M Compliance at IAT Level I and ITIL certification are desired.
Partner Sales Director
Company: Appian Corporation
Location: Washington DC
Posted Apr 29, 2024
Appian is a software company that automates business processes, offering a comprehensive AI-powered platform for designing, automating, and optimizing complex workflows. The company values respect, work impact, ambition, and constructive dissent & resolution, fostering a culture of excellence and candid communication. Appian is seeking an experienced enterprise software sales professional with a proven track record in partner development and strategic planning. The role involves managing a network of resources, driving solution offerings, and aligning mutual goals with regional alliance teams. Appian provides extensive training, growth opportunities, and a competitive benefits package. The company is committed to fostering inclusivity and diversity, with employee-led affinity groups and a focus on openness, curiosity, and collaboration.
Sales Development Representative
Company: Alarm.com
Location: Washington DC
Posted Apr 29, 2024
PointCentral is seeking a highly ambitious product manager to join their team. The company aims to revolutionize multifamily property management by automating routine tasks and providing smart home solutions. They offer a friendly culture, competitive benefits, and opportunities for growth. The Sales Development Representative's responsibilities include sourcing new sales opportunities, researching accounts, qualifying leads, and maintaining the company's database. Requirements include a bachelor's degree, sales experience, and proficiency in corporate productivity tools. PointCentral values collaboration, immediate impact, diverse experience, and fun team culture.
Software Support Engineer
Company: ManTech
Location: Washington DC
Posted Apr 29, 2024
ManTech is seeking a Software Support Engineer in Herndon, VA. The ideal candidate should have 2+ years of experience in technology support, proficiency in database tools, and ability to prioritize and diagnose software issues. The role involves assisting customers with application installations, resolving queries, and escalating complex issues. The candidate should also document potential bugs, relay application feedback, and participate in the change management process. Active TS/SCI with Polygraph clearance is required. Preferred qualifications include experience with JIRA, Confluence, and knowledge of software, hardware, and network configurations.
Lead Software Engineer (Remote)
Company: CareFirst BlueCross BlueShield
Location: Washington DC
Posted Apr 29, 2024
The role involves leading a team of software engineers in designing, developing, and implementing multiple applications. The individual will perform detailed technical design, coding, code review, and testing of new applications and enhancements of existing ones. They will serve as a subject matter expert for specified systems and their subsequent applications, and develop and/or analyze interface design documentation. The role requires compliance with hardware and software systems standards and procedures, and delivering large systems for tens of thousands of users. The individual will ensure compliance to dev/sec/ops practices and policies, understand architectural practices and design, and identify gaps in requirements and solve problems for the supporting staff. They will lead the evaluation of risk and opportunity impacts to existing or proposed projects/programs and implement risk mitigation actions. The role also involves leading software design and development teams, identifying and analyzing user, customer, and stakeholder needs, and translating them into technical requirements. The individual will manage technical resources, plan and lead transformation initiatives to new software architectures, and extend open-source libraries and systems as necessary to meet the needs of the team. They will play a crucial role in product scoping and roadmap/architecture discussions, continually evaluate emerging technologies, and ensure code quality, deployment standards, and practices. The role requires mentoring junior developers and proficient communication skills.
Systems Administrator
Company: ManTech
Location: Washington DC
Posted Apr 29, 2024
ManTech International Corporation is seeking a Systems Administrator with 8 years of IT experience for a position based in Chantilly, VA. The role involves managing Windows Active Directory, ESXi Administration, VSphere / VCenter, and Storage Area Network SAN technology. The candidate must have excellent communication skills, experience in customer service, and proficiency with Microsoft 365. A U.S. Secret clearance is required. The company is an equal opportunity employer and encourages applications from minorities, females, disabled, and protected veterans.
System Integrator
Company: iNovex
Location: Washington DC
Posted Apr 29, 2024
RealmOne, headquartered in Columbia, MD, is seeking talented Systems Integrators to join their technology-based program. The role involves providing technical advisory and lifecycle support on complex technology and cultural challenges. The ideal candidate should have experience in system integration, strategic planning, and creating and maintaining systems documentation. They must also be comfortable with cloud services and have experience in developing deliverables. The position requires an active security clearance with appropriate polygraph.
Project Manager- Hyperscale
Company: Eaton
Location: Washington DC
Posted Apr 29, 2024
Eaton's North American Sales division is recruiting a Project Manager-Hyperscale for a remote role within the US, with a preference for candidates in specific areas. The role involves creating value, managing project orders, achieving sales goals, and leading a sales team. The ideal candidate should have a Bachelor's degree, 5+ years of electrical industry experience, and 2+ years managing mission-critical datacenter electrical equipment. Preferred qualifications include a business or electrical engineering degree, PMP certification, and strong application of Power Engineered products. The role requires travel up to 25% and the expected annual salary range is $92,999.97 - $136,399.96.
Senior Sales Operations Analyst (CPQ)
Company: Mastercard
Location: Washington DC
Posted Apr 29, 2024
Mastercard is seeking a Senior Sales Operations Analyst (CPQ) to support strategic and tactical platform projects, improve usability, increase business efficiencies, and deliver enhancements related to Configured Pricing. The role involves driving the roadmap and improvement efforts of Salesforce.com CPQ and other product and pricing systems, partnering with the product and pricing organization, collecting business requirements, providing training and change management, and supporting platform maintenance and enhancements.
BIA Program Manager
Company: Cherokee Nation Businesses
Location: Washington DC
Posted Apr 29, 2024
Cherokee Federal is seeking a Program Manager for the BIA (Bureau of Indian Affairs) program. The role involves overseeing and managing complex IT projects from inception to completion, requiring strong leadership, technical expertise, and project management skills. The ideal candidate should have a Bachelor's degree in Information Technology or equivalent experience, along with a minimum of 5 years of project management or IT management experience. Responsibilities include defining project requirements, managing complex projects, implementing risk mitigation strategies, and leading project engineering teams. The company offers competitive compensation, benefits, and a supportive work environment. Cherokee Federal is a military-friendly employer, encouraging veterans and active military to apply.
CYME Application Engineer
Company: Eaton
Location: Washington DC
Posted Apr 29, 2024
Eaton's ES AMER NAS division is recruiting for a CYME Application Engineer. This hybrid role requires residency within 50 miles of Bellevue, WA; Raleigh, NC; Hanover, MD; Wilsonville, OR; Pleasanton, CA; City of Industry, CA or Franklin, MA. The successful candidate will support sales and promote Eaton's CYME software products, serving as a subject matter expert for utility engineers, consultants, and Eaton's sales specialists. Key responsibilities include conducting technical product demonstrations, providing pre-sales and technical support, participating in account planning, and representing Eaton's CYME at industry events. The ideal candidate will possess a Bachelor's degree, minimum five years of domain expertise, and strong technical and commercial skills. Preferred qualifications include a Bachelor's degree in Electrical Engineering, a P. Eng license, and experience in utility planning departments.