Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Account Manager, Americas, Global Intelligence
Company: FiscalNote
Location: Washington DC
Posted Mar 22, 2024
FiscalNote is seeking an Account Manager for its Global Intelligence (FNGI) line of business. The role involves managing an existing client book, driving revenue growth, and maintaining strong client relationships. The ideal candidate should have account management experience in security, political risk, and market intelligence, and a proven track record of managing key client accounts and driving revenue growth. The position requires collaboration with various teams and travel to client sites or industry events. FiscalNote values diversity and offers competitive benefits and a commitment to creating an inclusive environment.
Software Developer- Full Performance
Company: iNovex
Location: Washington DC
Posted Mar 22, 2024
<p><strong>Software Developer Full Performance<strong> <p> <p>We are looking for experienced <strong>Software Developers <strong>to join our technologybased program supporting a key government customer This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including endpoint devices data center hosted servers multiCloud services as well as virtualized applications and storage systems Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise and via remote Cloud services Network infrastructure engineering services are comprised of core infrastructure voice and video engineering field engineering application management and development for networks network analytics firewalls network access controls and bandwidth service delivery <p> <p><strong>Required Education Experience amp Skills <strong> <p> <ul><li>A bachelors or masters degrees in computer science are preferred with a minimum of three 3 years relevant experience with the following skillsets<li> <li>Eclipse developmental duties Git Hub Dev Ops Java and Python<li> <li>Candidate should have experience in security review of applications and infrastructure<li> <li>2 Years experience participating in agile activities<li> <li>3 years of RECENT Java or Python experience<li> <li>Research new technologies in objectoriented programming<li> <li>Experience in Cloud based services<li> <ul><p><strong>Preferred Education Experience amp Skills<strong> <p> <ul><li>Experience with infrastructure automation technologies like Docker Vagrant etc<li> <li>Experience with build automation technologies like Maven Jenkins etc<li> <li>Experience with with building APIs and services using REST SOAP etc<li> <li>Experience with scripting languages like Perl Shell etc<li> <ul>
SMB Customer Success Manager
Company: Darktrace
Location: Washington DC
Posted Mar 22, 2024
Darktrace, a global leader in cyber security AI founded in 2013, is seeking a Customer Success Manager Accelerator Team member. The role involves managing a portfolio of 50-60 existing customers, driving adoption, and outcomes leading to renewals, expansion, and advocacy. The company offers comprehensive training, competitive benefits, and a supportive work environment. Candidates should have a personable approach, B2B sales experience, and a track record of achieving sales targets.
Software Engineer III
Company: ZoomInfo
Location: Washington DC
Posted Mar 22, 2024
ZoomInfo is seeking a Software Engineer III - Front End (Angular) to join the Marketing-OS team. The role involves building slick and responsive Web UI tools, using REST to communicate with backend APIs, and solving interesting and challenging problems. The ideal candidate should have 5+ years of industry experience, strong knowledge of modern FE frameworks, and experience with BE technologies. The company offers competitive compensation, a supportive work environment, and comprehensive benefits.
Systems Engineer - Full Stack Developer (Remote)
Company: CareFirst BlueCross BlueShield
Location: Washington DC
Posted Mar 22, 2024
The job description is for a software engineer position at CareFirst BlueCross BlueShield. The job involves designing, developing, and maintaining computer systems, as well as troubleshooting and resolving technical issues. The ideal candidate should have a bachelor's degree in information technology or computer science, and experience with software, hardware, and systems engineering.
Account Supervisor, Social Strategy
Company: Edelman
Location: Washington DC
Posted Mar 22, 2024
<p>Edelman is looking for a Supervisor Social Media Strategy to join our growing team of social strategists practitioners and community experts that will be supporting Edelmans growing healthcare sector<p> <p> <p> <p>As a Supervisor Social Media Strategy you will be responsible for developing and executing innovative social and digital marketing strategies to build brand advocacy with existing and new audiences You will use your passion for social media to think big take calculated risks and propose bold programs that will make our clients stand out from the crowd You will partner with clients and creatives to bring community and brandenhancing work to market across all social channels and stages of the customer journey<p> <p><b>Responsibilities<b> <p><ul><li>Exhibits solid understanding of key client information including general business strategy industry issues and trends productsservices offered key customers and competitors in the digital and social marketplace <li> <li>Articulates insights gleaned from social conversational and community trends artfully organizing information from observations to strategic and actionable insights<li> <li>Develop social and community strategies including driving the research direction and insights for the development of social campaigns and overseeing daytoday execution<li> <li>Provide guidance on engagement and participation for our clients and community managers in evolving social media channels identifying and evaluating new opportunities as appropriate for client objectives<li> <li>Create and document best practices for community management including workflows tools and responsibilities<li> <li>Evaluate own and optimize community management successes for clients<li> <li>Coordinate community engagement activations for largetier social media and digital campaigns across markets<li> <li>Provide oversight for a team of community managers by motivating coaching consistently providing feedback and holding them accountable to both successes and setbacks<li> <li>Work collaboratively across teams and functions to ensure that the brands communicationsmarketing objectives and strategies are met<li> <ul><p><b>Skills<b> <p><ul><li>Naturally curious and selfstarter that keeps a pulse on cultural trends that drive behavioral shifts online and offline and can contextualize these to both clients and internal teams including strategy media relations intelligence and creative<li> <li>Flexible and agile with the ability to adapt to new conditions assignments and deadlines in a fastpaced environment<li> <li>Detailedoriented highly organized with the ability to manage multiple project deadlines efficiently with operational excellence<li> <li>Serves as a positive role model supports and respects colleagues clients and partners <li> <li>Listens and asks the right questions during daytoday work upholds creative ethical and legal standards<li> <li>Pushes for creative ideas is purposeful and enterprising in problemsolving embraces diverse trends skills specialties and viewpoints<li> <li>Effectively and consistently manages strengths and weaknesses of self and others enables self and others to bring the best of their skills and talents to work<li> <ul><p><b>Basic Qualifications<b> <p><ul><li>At least 4 years of experience in social mediarelated efforts with at least 2 years overseeing integrated social media strategies <li> <li>A bachelors degree or equivalent work experience<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Experience working with regulated clients health finance is a mandatory<li> <li>Familiarity with social media management tools and platforms including Instagram and TikTok experience with Khoros Sprinklr andor Brandwatch is a plus<li> <li>Demonstrated track record of developing and executing creative engaging and successful social media advocacy programs for clients<li> <li>Exceptional communication skills both written and verbal<li> <li>Proficient in Microsoft applications specifically Microsoft PowerPoint <li> <li>Experience in organic social communities including having the ability to understand and assess a clients communication needs and meet those needs through twoway social programs<li> <li>Prior experience managing others is mandatory<li> <li>Experience working in womens health is a plus<li> <ul><p> <p><p><span>LITP<span><p> <p><br ><p> <p>Edelman is a global communications firm that partners with businesses and organizations to evolve promote and protect their brands and reputations Our 6000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty earning the trust of their stakeholders Our honors include the Cannes Lions Grand Prix for PR Advertising Ages 2019 AList the Holmes Reports 2018 Global Digital Agency of the Year and five times Glassdoors Best Places to Work Since our founding in 1952 we have remained an independent familyrun business Edelman owns specialty companies Edelman Data amp Intelligence DxI and United Entertainment Group entertainment sports lifestyle<p> <p><br ><p> <p>For more information please visit wwwedelmancom<p> <p> <p> <p>Click here to view a short video about life at Edelman<p> <p> <p> <p>Employees must be fully vaccinated against COVID19 ie at least 2 weeks after last dose and if hired present proof of vaccination before start date Candidates may request an accommodation due to disability sincerely held religious belief or exception required under applicable law <p> <p><br ><p> <p>Edelman is committed to diversity equity and inclusion and proud to be an equal opportunity employer We welcome and encourage racially and ethnically diverse people members of the LGBTQ community veterans parents individuals with disabilities and members of any and all protected classes to apply <p> <p><p>
MX Operations, Senior Program Manager
Company: ID.me
Location: Washington DC
Posted Mar 22, 2024
ID.me, a high-growth enterprise software company, is seeking a Member Experience Operations Sr. Program Manager. The role involves understanding drivers of ticket volume and low CSAT, partnering with cross-functional teams to improve issue resolution and CSAT, and reducing tickets and support interactions. The ideal candidate should have a Bachelor's Degree, 8 years of relevant experience, and strong analytical and problem-solving skills. ID.me offers comprehensive benefits and maintains a work environment free from discrimination.
Senior Software Engineer (Node) - Remote
Company: ICF
Location: Washington DC
Posted Mar 22, 2024
ICF is a mission-driven company that values diversity and inclusivity. They are looking for a Senior Software Engineer to join their Health Engineering Solutions team, which works closely with customers to develop innovative solutions. The company emphasizes the importance of teamwork, collaboration, and continuous learning.
Capture Manager (REF1524C)
Company: Citizant
Location: Washington DC
Posted Mar 22, 2024
Citizant, a leading provider of professional IT services to the U.S. government, is seeking an experienced Capture Manager. The role involves leading strategic capture efforts, building winning teams, and managing the capture team through various tasks. The ideal candidate should have a strong understanding of Federal government requirements and procurement processes, and a proven track record of developing trusted relationships with government representatives. The position offers excellent compensation, benefits, and opportunities for personal and professional development.
Android Engineer
Company: Logic Planet
Location: Washington DC
Posted Mar 22, 2024
The Android Engineer role in Mclean, VA is a long-term opportunity for a software engineer with at least 2 years of experience in software engineering and 1 year in Android application development. The engineer will work on driving a major transformation, developing Android client code solutions, and partnering with various teams to deliver high-quality customer experiences. They will actively participate in agile ceremonies, advocate for the mobile platform, and engage with developers across disciplines. The role requires strong Kotlin skills, experience with open-source frameworks, and Agile practices. The engineer will own and lead delivery of major components, share best practices, and identify creative solutions to technical obstacles.
Systems Engineer - SME
Company: iNovex
Location: Washington DC
Posted Mar 22, 2024
The job posting is for an experienced Systems Engineer to join a technology-based program supporting a key Government customer. The role involves delivering engineering services for network infrastructure and enterprise computing infrastructure, including cloud services and virtualized applications. The ideal candidate should have a degree in computer science, relevant experience, and skills in infrastructure as a code languages, DevOps, Java, Python, security review, agile activities, object-oriented programming, cloud services, and build automation technologies.
Product Manager II (Hardware)
Company: Alarm.com
Location: Washington DC
Posted Mar 22, 2024
Alarm.com is a leading cloud-based platform for smart security and IoT, offering innovative solutions and a collaborative work environment. The company is seeking a Product Manager II to join its Hardware and Devices team, with responsibilities including product development, market research, and customer relationships.