Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Salesforce Developer
Company: DMI (Digital Management, LLC)
Location: Washington DC
Posted Mar 22, 2024
DMI, a leading global provider of digital services, is seeking a Salesforce Developer to support a Federal Government customer in the DC metro area. The role involves developing customized solutions within the Salesforce platform, application development, testing, debugging, and contributing to technical documentation. The ideal candidate should have strong Salesforce customization and configuration experience, expert understanding of CI/CD processes, and experience with Salesforce DevOps automation tools. DMI offers a variety of perks and benefits, including healthcare benefits, wellness programs, and opportunities for professional development.
Expert Ginning Operations Specialist
Company: CHS Inc.
Location: Washington DC
Posted Mar 22, 2024
CHS Inc., a leading global agribusiness owned by farmers and cooperatives, is seeking an Operations Specialist in Frederick, OK. The role involves general labor responsibilities, customer service, and equipment operation. The company offers a competitive rewards package, including medical, dental, and 401(k) benefits. CHS is an Equal Opportunity Employer.
Complex Projects - Project Manager
Company: ManTech
Location: Washington DC
Posted Mar 22, 2024
ManTech is currently seeking a Project Manager with extensive experience in IT project management, budget development, and customer interaction. The role involves leading projects of varying complexity, managing multiple disciplines in the IT function, and ensuring successful delivery through collaboration with various teams. The ideal candidate should possess a Bachelor's degree and 9+ years of relevant experience, or equivalent work experience. Preferred qualifications include PMP or ITIL certification, experience with ServiceNow, and knowledge of specific systems and technologies. The position requires a TS/SCI security clearance and the ability to work in a challenging environment. ManTech is an equal opportunity employer.
Sr. Policy Analyst
Company: SAIC
Location: Washington DC
Posted Mar 22, 2024
<p><b>Description<b> <p> <p>SAIC a leading provider of systems development amp deployment targeting amp intelligence analysis systems engineering amp integration and solutions for the Intelligence Community is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance <p> <p>SAIC is seeking an experienced policy analyst to support our customer in an exicting highpriority highvisibility office This position will support an office charged with the stand up of new facilities In this role you will provide expert advice and assistance with strategic planning policy and business analysis required to establish the Joint Program Management Office JPMO structure and create the JPMO documentation <p> <p><b>Responsibilities include<b> <p> <ul><li> <ul><li>Establishment of JPMO goals objectives and operational concepts<li> <li>Coordination with partners on topics that will affect those stakeholders<li> <li>Ensure JPMO concepts are functionally coordinated with partners to ensure future operability<li> <li>Timely and appropriate action tracking<li> <li>Review and editing of policy documents<li> <li>Performance of policy audits and gap analysis<li> <ul><li> <ul><p><b>Qualifications<b> <p> <p><b>Required<b> <p> <ul><li>Active TSSCI clearance<li> <li>Bachelors degree in related field and 57 years of experience or equivalent combination of education and experience<li> <li>Experience developing contributing to editing reviewing andor auditing policies<li> <li>Demonstrated experience navigating ambiguity and proposing innovative solutions to technical issues<li> <li>Customer Service experience in federal and or intelligence community<li> <ul><p><b>Desired<b> <p><ul><li>Experience working in a program or project management office<li> <li>Experience working with the IC<li> <li>Experience working with NGA<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
Solutions Engineer, Strategic Accounts
Company: Cloudflare
Location: Washington DC
Posted Mar 22, 2024
Cloudflare is a large-scale technology company aiming to build a better Internet. They offer a global network that protects and accelerates Internet applications, serving a wide range of customers. The Solutions Engineer, Strategic Accounts role involves building technical relationships with clients, understanding their issues, and providing meaningful solution designs. The ideal candidate should have strong communication skills, experience in managing technical sales, and a deep understanding of Cloudflare's solutions. Cloudflare is committed to diversity, inclusiveness, and providing equal employment opportunities.
Senior Oracle DBA
Company: Leidos
Location: Washington DC
Posted Mar 22, 2024
Leidos is seeking a Sr. Oracle Database Engineer to provide Agile DevOps support for mission-critical systems. The role involves designing and developing databases in a DevSecOps environment, supporting applications, hardware, software, network connections, and new system initiatives. The ideal candidate should have significant experience with Oracle, SQL, HADOOP, and common Agile practices. They must be proficient in scripting languages like Java, SQL, C++, Ruby, and Python. The role requires excellent communication skills and a BS degree with 12-15 years of experience or a Master's with 10-13 years of experience. The candidate must be a US Citizen with an active TS/SCI with Polygraph.
Policy Analyst Sr
Company: SAIC
Location: Washington DC
Posted Mar 22, 2024
The job posting is seeking a Policy Analyst in Arlington, VA, with responsibilities including coordinating between the Joint Staff and Department of Defense Governance Board Secretariats, analyzing policies, and providing support to various initiatives. The job requires a Bachelor's degree and six years of related experience, or a Master's degree and four years of experience. The company accepts applications on an ongoing basis and does not require COVID-19 vaccinations.
Systems Administrator
Company: SAIC
Location: Washington DC
Posted Mar 22, 2024
The job posting is for a Systems Administrator position at DARPA in Arlington, VA. The role involves managing and maintaining systems hardware, software, and infrastructure, including configuring and managing operating systems, applications, networks, and network equipment. The candidate must have a minimum of 5 years of system administration experience, knowledge of U.S. Government computers, networks, and security, and familiarity with various technologies such as DNS, DHCP, Kickstart, LDAP, Kubernetes, Red Hat 7&8, Windows 10, ACAS, Rancher, Grafana, and Cloud Security Gateway. The ideal candidate should also have excellent critical thinking and problem-solving skills, be able to prioritize workloads, and maintain system documentation. Knowledge of DOD and IC network infrastructures, RMF accreditation experience, and cybersecurity management certifications are advantageous.
Senior Manager, Sales Enablement (Remote)
Company: ICF
Location: Washington DC
Posted Mar 22, 2024
<p><b>Senior Manager Sales Enablement Remote<b> <p> <p>ICF is seeking a Sales Enablement Manager to join the Business Development Team in ICFs Energy Environment and Infrastructure Group As a Sales Enablement Manager you be responsible for developing and executing a sales enablement strategy for our Utility Programs and Services UPS Division You will work closely with the Business Development BD team Divisional Leadership and other key leaders in the organization to ensure the strategy aligns with the business objectives and growth goals of UPS You will also collaborate with the Marketing Proposal and Delivery teams to create and deliver effective and engaging sales materials proposal content tools and training that support the entire sales cycle You will leverage your sales expertise industry knowledge and market insights to help ICF differentiate itself from the competition and win more business <p> <p>You will be an effective team leader and importantly a doer You will roll up your sleeves and help in the creation of content and materials You will bring great business judgment a varied background in sales and marketing and experience operating in the energy and utility industry You are excited about helping to drive a culture of insight sales an approach where sellers use deep researchbased knowledge about the clients business to challenge their thinking and offer innovative valueadded solutions You are tech savvy and adept at using datadriven insights to communicate recommendations and paths forward You love process and understand how process improvements can drive efficiency and reduce burdens on sellers and doers You are passionate about advancing a world that is resilient and prosperous for all <p> <p>Whilst this is a remote position occasional adhoc travel to our Reston VA global headquarters will be required Candidates residing within a commutable distance are therefore preferred <p> <p><b>Key Responsibilities<b> <p> <p>The Senior Manager Sales Enablement is tasked with developing a 3year sales enablement strategy documenting a tactical approach and plan and executing the strategy in alignment with leadership <p> <p><b>Leadership and Strategy<b> <p> <ul><li>Nurture and coach existing sales enablement team by actively engaging in the professional development of team members providing mentorship and creating growth opportunities<li> <li>Participate in client and prospect meetings to communicate the value of ICFs unique approach and capabilities<li> <li>Foster a culture of continuous learning and excellence that encourages knowledge sharing and collaboration<li> <li>Empower the team to innovate and excel in their roles leading to increased motivation and performance<li> <li>Identify gaps in resource needs develop hiring plan and secure alignment and agreement from leadership<li> <li>Coordinate and collaborate with matrixed teams across the organization including Divisional Leadership Marketing Learning amp Development other EEI Divisions serving utility clients and Group Operations<li> <li>Refine and build upon the existing competitor dashboard and provide regular competitor updates to the business<li> <li>Manage and track the impact and ROI of sales enablement initiatives and activities<li> <ul><p><b>Enablement Content Technology Tools Pipeline and Training<b> <p> <p>The Senior Manager will lead a team of sales enablement professionals to achieve the following <p> <ul><li>Design and build or refine existing sales enablement content hub including metrics to track and evaluate the impact of the sales enablement content hub and individual materials<li> <li>Develop and refine pitch decks sales materials and collateral proposal content and interview presentation materials among other enablement collateral<li> <li>Increase consistency in messaging and growth strategies across Lines of Business and in alignment with divisional objectives and key results<li> <li>Develop core quantifiable value propositions based on client type sector and market<li> <li>Achieve high pipeline integrity drive adoption of key leading and lagging pipeline metrics and increase quarterly and annual deal forecasting<li> <li>Improve individual seller or doer sales effectiveness through targeted specific training needs on sales tactics or ICF utility programs and services<li> <li>Stay abreast of the latest trends best practices and innovations in sales enablement and the utility industry<li> <ul><p><b>What You Will Bring With You<b> <p> <ul><li>Bachelors degree in Business Marketing Communications Humanities or related field<li> <li>At least 7 years of experience in sales or business development sales enablement product marketing or similar function with at least 3 years of experience performing similar sales enablement duties<li> <li>Familiar with insight selling methodologies like Challenger Sale Sense Making ConsultativeSolution Selling Value Selling Framework etc<li> <ul><p><b>What Wed Like You To Bring With You<b> <p> <ul><li>Proven track record of designing and implementing successful sales enablement programs and solutions<li> <li>Familiar with sales and marketing technologies like DynamicsCRM Introhive Marketo Outreachio Seismic ampc<li> <li>Proficiency in PowerPoint and Excel eg can build decks and analyze data through advanced formulas and pivot table<li> <li>Experience with PowerBI or other data visualization software<li> <li>Knowledge of ICFs utility programs and services such as energy efficiency demand response distributed energy resources grid modernization customer engagement and program design and implementation<li> <li>Familiarity with the competitive landscape and the key players in the utility industry<li> <ul><p><b>Professional Skills<b> <p> <ul><li>Excellent communication presentation and facilitation skills<li> <li>Strong analytical problemsolving and decisionmaking skills<li> <li>Ability to work effectively with crossfunctional teams and stakeholders at all levels<li> <ul><p><b>Working at ICF<b> <p> <p>ICF is a global advisory and technology services provider but were not your typical consultants We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future <p> <p>We can only solve the worlds toughest challenges by building an inclusive workplace that allows everyone to thrive We are an equal opportunity employer committed to hiring regardless of any protected characteristic such as race ethnicity national origin color sex gender identityexpression sexual orientation religion age disability status or militaryveteran status Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals For more information please read our EEO amp AA policy <p> <p>Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process To request an accommodation please email icfcareercentericfcom and we will be happy to assist All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations <p> <p>Read more about workplace discrimination rights the Pay Transparency Statement or our benefit offerings which are included in the Transparency in Benefits Coverage Act <p> <p><b>Pay Range<b> There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position The pay range for this position is <p> <p>$11588900 $19701100 <p> <p>Virginia Remote Office VA99<p>
Senior Network Engineer
Company: ManTech
Location: Washington DC
Posted Mar 22, 2024
ManTech International is seeking a Senior Network Engineer for a position in the DC/Maryland/Virginia area or Chandler, AZ. The role involves providing critical skills to operate, manage, troubleshoot, and resolve complex network issues, ensuring a secure network. Responsibilities include designing network solutions, working in a team environment, analyzing network topologies, configuring firewalls, and maximizing network performance. Basic qualifications include IAT Level II certification, a CCNA or CCNP, a bachelor's degree, nine years of related experience, and expertise in Windows networks, Cisco Systems, and network monitoring products. Preferred qualifications include experience with various technologies such as Cisco Catalyst access and Nexus core switches, Cisco ASR and ISR routers, and ServiceNow.
Exchange Administrator - Senior
Company: ECS
Location: Washington DC
Posted Mar 22, 2024
ECS is hiring a Senior System Administrator for their Washington, DC office. The role involves supporting a law enforcement organization, maintaining high availability of email and communication systems, managing distribution and security groups, and providing solutions to incidents. The ideal candidate should have a Bachelor's degree, Top-Secret Clearance, and extensive experience with Exchange Server 2013 and other email technologies.
Federal Pre-Sales/Systems Engineer
Company: Nutanix
Location: Washington DC
Posted Mar 22, 2024
Nutanix is seeking a passionate and experienced Systems Engineer to act as a trusted advisor to customers, providing technical knowledge and expertise around Nutanix solutions. The role involves partnering with the sales team, conducting product demonstrations, and guiding prospects through technical evaluations. The ideal candidate should have 6-9 years of experience in a customer-facing technical role, strong technical aptitude, excellent communication skills, and the ability to manage multiple projects. Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, offering a competitive compensation package and a positive work environment.