Customer Satisfaction Jobs in Washington DC
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Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Management Analyst V - CRS
Company: CGI
Location: Washington DC
Posted Mar 17, 2024
CGI Federal is seeking a Management Analyst V to support the CRS division of the Department of Justice in Washington, D.C. The role involves complex assignments, coordinating work, and overseeing alignment between case and component reporting. The position offers a competitive hourly wage, comprehensive benefits, and opportunities for professional growth. Required qualifications include editing and proofreading skills, knowledge of administrative support functions, proficiency in office products, and a Bachelor's degree with 4+ years of relevant experience. Candidates must be able to obtain a DOJ MRPT clearance and work on-site.
Acquisition Systems Engineer
Company: SAIC
Location: Washington DC
Posted Mar 17, 2024
SAIC is recruiting Systems Engineers with Acquisition practice for a complex space and ground efforts in the Government Intelligence Community. The role involves providing Systems Engineering and Technical Advisory services, supporting the Systems Program Office in acquisition and execution of mission critical systems, and guiding programs through Milestone Decision Authority reviews. The ideal candidate must possess an active TS/SCI clearance with polygraph, relevant experience in Federal, DoD, and IC Acquisition processes, and exceptional communication and coordination skills.
Software Test & Build Engineer, Data & Technology
Company: Ankura
Location: Washington DC
Posted Mar 17, 2024
Ankura is a team of excellence founded on innovation and growth. The company develops and maintains a portfolio of analytics products, focusing on interactive support for human analysts. The Software Test & Build Engineer role is responsible for ensuring the quality, stability, and performance of software products through rigorous testing and build processes.
Marketing Manager
Company: CFP Board
Location: Washington DC
Posted Mar 17, 2024
CFP Board is seeking a Marketing Manager to grow the number of CFP® professionals by targeting career changers, undergraduates, and college-bound students. The ideal candidate will be a data-driven marketer with a proven track record in creating successful marketing campaigns for students. Key responsibilities include developing and implementing marketing plans, overseeing lifecycle marketing campaigns across various channels, driving A/B testing, and managing brand guidelines. The role also involves managing marketing for established non-certification programs and collaborating with agencies and strategic partners. The position requires a Bachelor's degree in marketing, advertising, business, or a related field, and at least 5 years of hands-on experience marketing to students.
Database Administrator
Company: CEdge Inc
Location: Washington DC
Posted Mar 17, 2024
CEdge Software Consultants is offering a Senior Database Administrator position in Springfield, VA. The role involves leading the Foundation GEOINT Standards (FGS) database management and FGS-DPS Cloud buildout. The successful candidate will work alongside world-renowned technology experts, contributing to the development of cloud-based applications and DevOps strategic vision. The position requires a TS/SCI Security Clearance, a Bachelor's degree or higher in IT, Computer Science, or a relevant field, and at least 6 years of experience in Database Administration, System Engineering, System Integration, or Web Development. The role offers a full benefits package, 10 days of PTO, 10 paid holidays, and a 401K. CEdge Software Consultants is an innovative IT consulting firm that values integrity, collaboration, and ethical services.
Account Manager II - Federal
Company: Lumen Technologies
Location: Washington DC
Posted Mar 17, 2024
Lumen is a company that connects the world, focusing on business growth through data and application connections. They prioritize workplace inclusion and employee support, as evidenced by their recognition in the Newsweek 2024 Greatest Workplaces for Diversity list and a perfect score on the Human Rights Campaign Corporate Equality Index. The Account Manager II role involves sales and support of complex communication solutions, requiring 3-5 years of sales experience and a valid driver's license. The role involves developing customer relationships, cross-selling, and up-selling to increase total customer spend. The company offers competitive pay and a dynamic work environment.
Product Delivery Manager
Company: 10Pearls
Location: Washington DC
Posted Mar 17, 2024
<p><strong><span datacontrast=auto>P<span><strong><strong><span datacontrast=auto>roduct Delivery Manager<span><strong><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>About the Role <span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>Product Delivery Managers at 10Pearls play an integral role as they are the project managers for all of our client engagements and nurture longlasting relationships with them As a PDM you will work closely with technical teams internally and externally to ensure client projects are delivered successfully and client expectations are exceeded Youll engage with clients using project and product management skills to help them build products across multiple platforms and develop custom solutions utilizing SDLC and agile best practices Your day will be spent between client management team management and product management<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>This is a hybrid role and will require 34 days per week onsite at our Tysons Corner office<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Client Management<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Guide project meetings and other client engagements to meet customer expectations <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Communicate effectively with both large and small teams of internal and external project stakeholders to set and manage client expectations and timelines throughout the project<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Prepare and deliver frequent updates maintain positive customer relationships and ensure a positive customer journey<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Prepare status updates with key milestones and deliverables next steps risks and project timeline<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Manage timeline and scope ensuring customer expectations are met<span> <li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Communicate difficultsensitive information tactfully and resolve or escalate issues in a timely fashion <li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Understand and validate the details of deliverables as provided by project resources <li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1>Lead daily weekly and monthly internal meetings with team members and internal stakeholders<span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Team Management<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Perform resource allocations and workload assignments according to delivery requirements<span><span dataccpprops=> <span><li> <ul><ul><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Communicate effectively with large and small project teams consisting of both technical and nontechnical project stakeholders to set and manage client expectations and timelines throughout the project<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Provide transparency to senior leadership and work with design development information security and other product management teams<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Product Management <span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Develop product roadmap with external stakeholders<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Manage product development using software development best practices<span><span dataccpprops=> <span><li> <ul><ul><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Gather requirements and document user stories<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Qualifications<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>35 years of experience working in a services environment to deliver custom web and mobile solutions<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Experience working with product management engineering and external teams to design and develop technology solutions experience working with offshore teams specifically is a plus<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Experience working with clients ranging from fastgrowing startups to large corporate clients<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>High level of emotional intelligence with the ability to adapt communication methods to the needs of the client<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Experience working with technically diverse teams and products across multiple platforms<span><span dataccpprops=> <span><li> <ul><ul><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Certifications highly desired including CSM SAFe Agile and PMP<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Experience managing teams and delivering products in an agile environment<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Knowledge of JIRA or other project management software<span><span dataccpprops=> <span><li> <ul><p><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto><span dataccpchar= dataccpcharstyledefn= objectid= paragraph= font=>About 10Pearls<span><span><strong><span datacontrast=auto><span dataccpchar= dataccpcharstyledefn= objectid= paragraph= font=> <span><span><span dataccpprops=> <span><p> <p><span datacontrast=auto><span dataccpchar=>10Pearls is a global purposedriven digital technology partner helping our clients reimagine <span><span dataccpchar=>digitalize<span><span dataccpchar=> and accelerate their businesses As an endtoend digital partner 10Pearls helps businesses create transformative digital products incorporating <span><span dataccpchar=>emerging<span><span dataccpchar=> technologies and <span><span dataccpchar=>utilizing<span><span dataccpchar=> our broad <span><span dataccpchar=>expertise<span><span dataccpchar=> in product management UIUX cloud architecture software development data science cybersecurity and quality assurance 10Pearls clients include Global 2000 enterprises highgrowth midsize businesses and exciting startups across several industries including healthcare financial services energy education real estate and retail Headquartered in the Washington DC metro area 10Pearls has a farreaching global presence with delivery centers in North America Latin America Europe and South Asia <span><span><span dataccpprops=> <span><p> <p><span datacontrast=auto><span dataccpchar=>The Washington Post has referred to 10Pearls as a doublebottomline company that balances profits with our responsibility to our communities Recognized on the Inc 5000 FastestGrowing Companies List for the last four years and awarded the 1 Most Diverse Midsize Company in Greater Washington by the Washington Business Journal we <span><span dataccpchar=>leverage<span><span dataccpchar=> the passions and intelligence of our people to ensure we deliver solutions that meet and exceed our clients needs <span><span><span dataccpprops=> <span><p> <p><span datacontrast=auto><span dataccpchar=>We are growing rapidly and looking for talented people to join our team If you are seeking an opportunity to make an impact with an innovative company we would love to meet you <span><span><span dataccpprops=> <span><p> <p><br ><p><p><strong><span datacontrast=auto><span dataccpchar=>We offer a competitive compensation package including the below benefits for fulltime employees<span><span><strong><span datacontrast=auto><span dataccpchar=> <span><span><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Strong medical dental and vision plans with 60 of premiums for employees and their dependents covered by 10Pearls<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Employerfunded health reimbursement account HRA for the high deductible health plan <span><span dataccpchar=>option<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Generous 401k plan with a 4 employer match and immediate vesting after <span><span dataccpchar=>90 days<span><span dataccpchar=> of employment<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Flexible paid time off for vacation sickwellness and personal leave separate paid parental leave program<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Employerpaid short term long term life and ADampD insurance<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Additional<span><span dataccpchar=> voluntary insurance programs including life amp ADampD critical illness cancer and hospital indemnity for employees and dependents<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=6 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto><span dataccpchar=>Full access to Tysons Corner Headquarters office with amenities <span><span dataccpchar=>a stateoftheart<span><span dataccpchar=> gym fully stocked kitchen with snacks and cold brew coffee on tap and free parking onsite<span><span><span dataccpprops=> <span><li> <ul><p><em><span datacontrast=none><span dataccpchar=>10Pearls is an Equal Opportunity Employer and is committed to <span><span dataccpchar=>maintaining<span><span dataccpchar=> a diverse workplace <span><span><span dataccpprops=> <span><em><p> <p><span dataccpprops=> <span><p>
Senior SharePoint Developer (Top Secret Required)
Company: SiloSmashers
Location: Washington DC
Posted Mar 17, 2024
SiloSmashers is hiring an experienced SharePoint Developer/Administrator to support a federal law enforcement client. The role involves managing and supporting SharePoint maintenance and development tasks, providing support to SharePoint development projects, building automated solutions, and providing subject matter expertise. The ideal candidate should have a Bachelor's degree or equivalent experience, extensive experience in SharePoint configuration and development, and strong data analytical skills.
Cloud Comp IT Manager
Company: SAIC
Location: Washington DC
Posted Mar 17, 2024
SAIC is seeking a Project Manager with IT experience to oversee data center facilities. The role involves managing cost, schedule, and performance, and working with a team of Systems Engineers and Technical Advisors. Key responsibilities include requirements analysis, schedule reviews, cost estimations, and risk assessments. The ideal candidate should have a STEM degree, IT certifications, and a Top Secret SCI clearance. SAIC does not mandate COVID-19 vaccinations.
Lead Engineer - Federal
Company: Lumen Technologies
Location: Washington DC
Posted Mar 17, 2024
Lumen is a company that connects the world, fostering business growth through teamwork, trust, and transparency. They are committed to workplace inclusion and employee support, as evidenced by their recognition in the Newsweek 2024 Greatest Workplaces for Diversity list and a perfect score on the Human Rights Campaign Corporate Equality Index. Lumen is seeking a Lead Engineer with technical expertise and project management skills for a government location. The role involves providing on-site support, coordinating with the customer NOC, and maintaining strong relationships with colleagues. The ideal candidate should have a bachelor's degree, 7 years of experience, strong communication skills, and a current TS/SCI security clearance.
Chief Of Staff
Company: MedStar Health
Location: Washington DC
Posted Mar 17, 2024
The Chief of Staff, reporting to the President and VPMA, manages day-to-day operations of the executive office, focusing on supporting the President and VPMA. They identify and implement organizational initiatives based on established priorities and strategic directions. The role involves leading administrative support, executive administrative support, budgeting, planning, project execution, customer service, and development. The Chief of Staff also coordinates internal communications, participates in hospital committees, and collaborates on executing hospital events. Qualifications include a high school diploma or equivalent, 5-7 years of comparable experience, advanced computer skills, and proficiency in Microsoft Office. MedStar Health offers a comprehensive total rewards package, a focus on teamwork, equity, inclusion, and diversity, and numerous career opportunities in the Baltimore-Washington, D.C. region.
Network Engineer
Company: CDW
Location: Washington DC
Posted Mar 17, 2024
CDW Government is seeking a Network Engineer with Infoblox DNS Support experience for a position on Capital Hill in Washington, DC. The role involves device management, network engineering, and operations support for campus and wide area networks. Responsibilities include troubleshooting, configuration management, and coordinating with service providers. The ideal candidate should have advanced troubleshooting skills, experience with Cisco routers and switches, and knowledge of network management systems. The role requires strong communication skills, teamwork, and the ability to train staff on new technologies.