Customer Satisfaction Jobs in Washington DC
Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
Lead Back End (Python, AWS, SQL, ML)
Company: Capital One
Location: Washington DC
Posted Jan 30, 2025
Capital One is seeking a Lead Back End Software Engineer with experience in cloud computing, particularly AWS. The role involves leading technology projects, collaborating with digital product managers, and utilizing various programming languages and tools. The candidate will be responsible for building data pipelines, developing analytical tools, designing reusable modules, and collaborating across functions. The ideal candidate will have a Bachelor's Degree, at least 4 years of software engineering experience, and 1 year of cloud computing experience. Preferred qualifications include a Masters Degree, 7+ years of experience in JavaScript, Java, TypeScript, SQL, Python, or Go, 3+ years of experience with AWS, GCP, or Microsoft Azure, 4+ years of experience in open source frameworks, and 1+ years of people management experience.
Technical Support Specialist
Company: Crowell & Moring
Location: Washington DC
Posted Jan 30, 2025
Crowell & Moring LLP, an international law firm, is seeking a Technical Support Specialist for a hybrid remote and in-office position based in Washington DC. The role involves providing direct technical support to attorneys and staff, resolving hardware, software, and networking issues, and maintaining knowledge of relevant products and support policies. The ideal candidate should have advanced PC skills, legal application knowledge, and the ability to communicate clearly with both technical and non-technical users. The firm offers a competitive compensation package and a positive, friendly culture.
Business Analyst (Secret Clearance)
Company: Easy Dynamics
Location: Washington DC
Posted Jan 30, 2025
Easy Dynamics is a fast-paced, growing organization that values its people and strives for excellence. They offer cutting-edge innovation in IT, with a focus on cloud delivery, security automation, and Agile methodology. They are seeking a Business Analyst to join their team, with responsibilities including translating customer requirements into actionable deliverables, facilitating meetings, and collaborating with project managers to ensure customer satisfaction. The ideal candidate should have US citizenship, a relevant degree, and at least 1-3 years of experience as a Business Analyst. Previous experience as a Product Owner, familiarity with cloud technology, strong analytical skills, and proficiency in business analysis tools are preferred. The salary range is $60,000 - $90,000.
Senior Manager, Product Management, Fuse Product
Company: Capital One
Location: Washington DC
Posted Jan 30, 2025
Capital One is seeking a Senior Manager Product Management for Fuse, their internal Governance Risk and Compliance GRC platform. The role involves leading product teams to design and build on this new platform, challenging and reinventing risk management methodology, collaborating with customers to integrate risk into their practices, and transforming risk management using technology. The ideal candidate should be intellectually curious, a communicator and influencer, a doer, passionate and customer-focused, a learner, and a team player. Basic qualifications include a Bachelor's Degree or military experience and at least 5 years of experience in digital product management. Preferred qualifications include a Bachelor's Degree in Computer Science or Engineering, MBA or Masters degree, 3+ years of experience in Agile product management, and 3+ years of experience translating business strategy into consumer-facing digital products.
Spring Intern, Customer Experience - Headfirst Summer Camps: 2025-3439
Company: The Headfirst Companies
Location: Washington, DC
Posted Jan 30, 2025
Salesforce Solutions Architect
Company: CoreSphere, LLC
Location: Washington DC
Posted Jan 30, 2025
CoreSphere is hiring an experienced Solution Architect with extensive Salesforce platform expertise. The role involves translating business requirements into well-architected Salesforce solutions, managing development, testing, and deployment plans, and leading projects through requirements definition, solution design, and build phases. The ideal candidate should have a bachelor's degree in computer science, over 10 years of IT experience, and certifications in Salesforce Admin I, Salesforce PD1, Salesforce PD2, and Salesforce Application Architect. They should also have expertise in Salesforce configuration, customization, and integration, as well as experience with DevOps tools and methodologies.
Manager, Product Management, Fuse Product
Company: Capital One
Location: Washington DC
Posted Jan 30, 2025
Capital One is seeking a Manager Product Management for Fuse, their internal Governance Risk and Compliance GRC platform. The role involves leading a Tech Pod to design and build the platform, collaborating with customers to integrate risk management into their practices, and reimagining risk management through technology. The ideal candidate should be intellectually curious, a communicator and influencer, a doer, passionate and customer-focused, a learner, and a team player. Basic qualifications include a Bachelor's Degree or military experience and at least 3 years of product management experience. Preferred qualifications include a Bachelor's Degree in Computer Science or Engineering, an MBA or Masters degree, and 2+ years of Agile product management experience. The role is eligible for performance-based incentive compensation and offers a comprehensive set of benefits.
Senior Linux Engineer (Flexible Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted Jan 30, 2025
Fannie Mae is a company dedicated to making homeownership possible for millions. They offer an exciting, flexible work environment where employees can grow their careers and use technology to tackle housing challenges. The Cloud Infrastructure Technology Engineering Senior Associate role involves designing and developing moderately complex solutions for IT infrastructure environments, understanding end-to-end performance of IT platforms, drafting policies, and independently monitoring advanced performance metrics. The role requires 2+ years of system engineering experience in a large Linux environment, strong knowledge of AWS services, programming skills, and experience with infrastructure as code tools. Fannie Mae is an equal opportunity employer offering a comprehensive benefits package.
Cyber Intelligence Analyst
Company: Rapid7
Location: Washington DC
Posted Jan 30, 2025
Rapid7 is seeking a Threat Intelligence Analyst to join their Threat Command team. The role involves monitoring alerts, investigating threats, writing findings, researching new tools, assisting internal teams, and communicating with customer advisors. The ideal candidate should have 2+ years of cyber intelligence experience, proficiency in OSINT and HUMINT techniques, technical know-how in extracting threat data, business understanding of corporate security solutions, and excellent interpersonal skills. Rapid7 is a global leader in cybersecurity, committed to making security solutions easier to use and access.
Regional Technology Partner
Company: McCain Foods
Location: Washington DC
Posted Jan 30, 2025
McCain Foods is seeking a Regional Technology Partner to engage with internal clients, identify issues and opportunities with technology solutions, and ensure local IT infrastructure is secure and operational. The role involves mentoring team members, liaising with engineering teams, and driving adoption of global technology services. Key qualifications include a university degree in a relevant IT discipline, 6+ years of experience, and proficiency in IT Service Management systems.
Field Sales Account Representative
Company: Grainger
Location: Washington DC
Posted Jan 30, 2025
Grainger, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Field Account Representative for the Springfield IL area. The role involves maintaining customer relationships, increasing sales, and reporting on customer interactions. The company offers competitive compensation, benefits, and a supportive work environment. Requirements include 1+ years of sales experience, a high school diploma or equivalent, and a willingness to travel.
Senior Customer Success Manager - Financial Services
Company: Qualtrics
Location: Washington DC
Posted Jan 30, 2025
Qualtrics is seeking a Senior Customer Success Leader for the Financial Services sector. The role involves leading a team of Technical Success Managers, driving business value, and ensuring top-tier customer management. The ideal candidate should have 8+ years of professional experience, 3-5 years of people leadership, and a proven track record in building scalable business operations. They should possess strong prioritization skills, data-driven decision-making abilities, and a passion for coaching and mentoring high-performing team members. The role offers opportunities for growth, a supportive environment, and a comprehensive benefits package.