Customer Satisfaction Jobs in Washington DC
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Senior Counsel
Company: Circle
Location: Washington DC
Posted Mar 16, 2024
<div> <p>Circle is a financial technology company at the epicenter of the emerging internet of money where value can finally travel like other digital data globally nearly instantly and less expensively than legacy settlement systems This groundbreaking new internet layer opens up previously unimaginable possibilities for payments commerce and markets that can help raise global economic prosperity and enhance inclusion Our infrastructure including USDC a blockchainbased dollar helps businesses institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology<p> <p><strong>What youll be part of<strong><p> <p>Circle is committed to visibility and stability in everything we do As we grow as an organization were expanding into some of the worlds strongest jurisdictions Speed and efficiency are motivators for our success and our employees live by our company values Multistakeholder Mindfulness Driven by Excellence and High Integrity Circlers are consistently evolving in a remote world where strength in numbers fuels team success We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder<p> <div> <p><strong>What youll be responsible for <strong><strong> <strong><p> <p>Under the direction of the Assistant General Counsel Commercial you will play an immediate and direct role in complex commercial transactional work and marketing supporting our Business and Business Development segments and our compliance and vendor management teams as we offer new products and grow in new markets<p> <p><strong>What youll work on <strong><p> <ul><li>Be a trusted partner to Circles Product Business Compliance and Finance teams working collaboratively and building a strong line of communication with the business<li> <li>Structure negotiate and draft complex fintech payments crypto and tech transactions addressing legal risk in businesscentric ways with the goal of strengthening partnerships and advancing opportunities<li> <li>Support the creation and expansion of contract templates and terms of use to reflect new and existing products and services<li> <li>Aid in the development and implementation of processes procedures and metrics including efficient contracting processes to increase the overall effectiveness of the legal services provided to the company<li> <li>Address legal risk in businesscentric ways developing processes to solve problems strengthening partnerships and advancing opportunities<li> <li>Assist business leaders with contract interpretation and management<li> <li>Remain uptodate on relevant finance payments and digital currency space to ensure an ongoing ability to provide sound marketing compliance advice<li> <ul><p><strong>You will aspire to our four core values<strong><p> <ul><li><strong>Multistakeholder <strong>you have dedication and commitment to our customers shareholders employees and families and local communities<li> <li><strong>Mindful <strong>you seek to be respectful an active listener and to pay attention to detail <li> <li><strong>Driven by Excellence <strong>you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence that you do not tolerate mediocrity and you work intensely to achieve your goals <li> <li><strong>High Integrity <strong>you seek open and honest communication and you hold yourself to very high moral and ethical standards You reject manipulation dishonesty and intolerance<li> <ul><p><strong>What youll bring to Circle <strong><strong> <strong><p> <ul><li>6+ years for Counsel10+ years for Senior Counsel of practical handson legal experience both law firm <em>AM Law 100<em> and inhouse experience are preferred<li> <li>Extensive experience drafting and negotiating complex fintech financial services and tech agreements<li> <li>Experience collaborating with crossfunctional teams on strategic partnerships with a focus on Product Business and Compliance teams<li> <li>Experience advising clients on risk mitigation across technology product platforms<li> <li>You are passionate about financial technology and the disruptive potential of cryptocurrency and blockchains are a team player with a sense of humor and enjoy learning but also mentoring<li> <li>You are comfortable working in an evolving and growing environment that is prone to changes and managing multiple projects simultaneously<li> <li>You apply sound practical business judgment to your legal recommendations and are creative at solving problems while balancing important legal risks for the business<li> <li>You can work autonomously and independently with minimal guidance but are also comfortable working collaboratively as part of a team<li> <li>You have a JD preferably from a T14 law school andor with honorslaw review from a <em>US News amp World Repor<em>t Top 50 law school and are an active member of at least one state bar <li> <li>Proficiency in Google Suite Slack and Apple MacOS preferred<li> <ul><p><strong>Additional Information<strong><p> <ul><li><span>This position is eligible for dayone PERM sponsorship for qualified candidate<span><li> <ul><p><em><span>Circle is on a mission to create an inclusive financial future with transparency at our core We consider a wide variety of elements when crafting our compensation ranges and total compensation packages<span><em><p> <p><em><span>The compensation range below is specific to Washington DC Actual starting pay is determined by various factors including but not limited to relevant experience skill set qualifications and other business and organizational needs Please note that compensation ranges may differ for candidates in other locations<span><em><p> <p><em><span>Base Pay Range $170000 $235000<span><em><p> <p><em><span>Annual Bonus Target 175<span><em><p> <p><em><span>Also Included Equity amp Benefits including medical dental vision and 401k Circle has a discretionary vacation policy We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the US<span><em><p> <div> <p><span>We are an <span><strong>equal opportunity employer<strong><span> and value diversity at Circle We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status Additionally Circle participates in the <strong datastringifytype=bold>EVerify Program<strong> in certain locations as required by law<span><p> <p><b><span>LIRemote<span><b><p><div>
Senior Microsoft Exchange Engineer (TS)
Company: Tau Six
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Tau Six an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market has an immediate need for a Senior Microsoft Exchange Engineer for a Department of Defense customer In this role you have the opportunity to work with a crossfunctional team in multiple technical areas to include operations engineering security and systems development to deliver secure solutions to our national security customers<strong><br ><p> <p>We seek a motivated customeroriented professional with experience in implementing operating and supporting secure Microsoft Windows based information systems to join a team of engineers and administrators supporting a worldwide DoD enterprise IT network <br ><p> <p><strong>CLEARANCE REQUIRED Active Top Secret US Government clearance<strong><p> <p><u><strong>Responsibilities<strong><u><p> <ul><li>Provide Tier 3 support and administration of enterprise Microsoft Exchange 20162019 infrastructure and Microsoft Outlook clients<li> <li>Administration of Microsoft Windows server and VMWare infrastructure associated with Microsoft Exchange infrastructure<li> <li>Experience with Microsoft Active Directory group policies and public key infrastructure administration of Microsoft Windows 10 and Office 20102016 experience with deploying workstation images thin and zero clients<li> <li>Diagnosing and resolving performance security andor technical challenges related to the platforms listed above<li> <li>Authoring Standard Operating Procedures SOPs to accomplish repetitive tasks<li> <li>Participating in processes throughout all phases of the ITIL Service Lifecycle<li> <li>Performing requirements analysis requirements gathering and integration for all platforms listed above<li> <li>Providing technical guidance to lessexperienced IT Systems Engineers<li> <li>Investigating and resolving operational problems in conjunction with other engineering and technical personnel<li> <li>Working on project teams responsible for engineering and packaging releases to integrate within the customers production IT environment<li> <ul><p><u><strong>Requirements<strong><u><p> <ul><li>Requires Bachelors degree and 4+ years of related experience<li> <li>Requires 3+ years of Microsoft Exchange administration experience<li> <li>DoD 8140 certification required IAT Level II<li> <li>Computing environment certification required within 6 months of hire MCSE Productivity Microsoft 365 Certified Messaging or equivalent Microsoft Exchange certification<li> <li>Knowledge of Microsoft Windows Systems HP SANs VMware products<li> <li>Must be open to up to 10 travel<li> <li>Willingness to occasionally work after normal duty hours nights and weekends to support system maintenance or service outages<li> <ul><p><strong><u>Preferred Qualifications<u><strong><p> <ul><li>ITIL Foundations certification<li> <li>Experience with scripting and automation tools<br ><li> <ul><p><strong><u>Security Requirements<u><strong><p> <ul><li>Active Top Secret clearance adjudicated within the last 6 years or enrollment in Continuous Evaluation<li> <li>Must be open to selection for random counterintelligence polygraph<li> <ul>
SPM Implementation Specialist
Company: ICF
Location: Washington DC
Posted Mar 16, 2024
<p>Our Digital Modernization and Experience Group is growing and we are looking for a talented highly motivated Senior ServiceNow SPM Implementation Specialist to join our ICFs Digital Modernization Division You will be responsible for helping government clients plan manage and execute their most complex digital transformation programs We are looking for a ServiceNow SPM Implementation Specialist who will be responsible for helping clients defining define their overall implementation goals and implementing technology solutions <p> <p>As a Senior ServiceNow SPM Implementation Specialist you play a pivotal role in successfully leading the technical implementation of Demand Resource and Financial management solutions for our clients In this role you will lead the design configuration customization and implementation of the SPM application to meet specific business requirements Your technical expertise and leadership attention to detail and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients <p> <p>Your responsibilities include <p> <ul><li><b>Solution Discovery amp Design<b> Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and lead the design of complex effective ServiceNow solutions that align to those needs<li> <li><b>Technical Implementation<b> Collaborate with crossfunctional teams and lead the implementation of ServiceNow solutions that align with the designed requirements and ensure solutions meet industry best practices Develop and maintain advanced scripts business rules and client scripts<li> <li><b>Data Migration<b> Support data migration design and activities from legacy systems to ServiceNow ensuring data accuracy and consistency during the transition Validate that data is migrated to the most beneficial ServiceNow data structures leveraging outofthebox data schemas before designing custom tables and fields<li> <li><b>Integration Management<b> Assist architects in the design and integration of ServiceNow with other systems and applications to create seamless endtoend processes<li> <li><b>System Optimization<b> Collaborate with solutions architects to analyze platform performance design optimization strategies and implement performance and security improvement configurations contributing to the overall stability efficiency and security of ServiceNow solutions<li> <li><b>Technical Documentation<b> Validate the completeness of the teams documentation of configurations customizations data schemas and other technical decisions<li> <li><b>Testing and Quality Assurance<b> Conduct thorough testing of ServiceNow configurations to validate functionality data integrity and user experience Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes<li> <li><b>User Training<b> Support enduser training to ensure a smooth adoption of the implemented solution<li> <li><b>Change Management<b> Support change management efforts by assisting senior developers architects and users during the transition period addressing inquiries and resolving issues promptly<li> <li><b>Incident and Problem Resolution<b> Troubleshoot and resolve technical issues related to ServiceNow implementations Collaborate with support teams to provide timely resolution to incidents and problems<li> <li><b>Best Practices<b> Contribute to the development of ICFs best practices and standards Adhere to security and implementation best practices and ensure that implemented solutions meet relevant compliance requirements<li> <li><b>Continuous Learning<b> Stay updated on the latest ServiceNow features enhancements and best practices to enhance the quality of implementations and maintain expertise in the platform Continue certification and training process to meet Practice standards and growth areas and contribute to the continued success of the team<li> <li><b>Mentorship<b> Provide technical guidance to Associate ServiceNow Developers and ServiceNow Developers Support the growth of other Practice members to meet the needs of their role the business and future growth opportunities Share solutions and lessons learned with the Practice<li> <li><b>Collaboration and Communication<b> Work closely with project managers other implementation specialists and stakeholders to ensure seamless project coordination and effective regular communication including risks issues successes and overall project status<li> <li><b>Corporate Growth<b> Support the development of client roadmaps and solution demonstrations to identify and foster new opportunities for ICF services and ServiceNow licenses sales Although not required it is encouraged to support proposals bids for new opportunities including oral presentations and written technical proposals<li> <ul><p><strong>Required Experiences and Certifications<strong> <p> <ul><li>5 or more years of experience implementing ServiceNow solutions in ITBM and SPM<li> <li>5 or more years of experience working with an Agile implementation framework<li> <li>ServiceNow Certified System Administrator<li> <li>ServiceNow Certified SPM CIS<li> <li>3 or more years of experience working and developing with JavaScript HTML5 Jelly jQuery and AngularJS <li> <li>3 or more years of experience implementing systems using the AgileScrum methodology<li> <li>2 or more years of Integration experience SOAP REST and JSON as well as JDBC and file imports<li> <li>1 or more more years of experience Administration of a ServiceNow instance including the management of users groups and roles CMS Development ACLs business rules workflows UI actions UI policies dictionary and catalog items Orchestration and Discovery experience is a plus<li> <li>Must reside in the United States<li> <ul><p><strong>The ideal candidate will also have<strong> <p> <ul><li>Handson experience gt480 hours each configuring or building 10 or more ServiceNow applications<li> <li>Indepth knowledge of ServiceNow platform capabilities modules and best practices<li> <li>Familiarity with ITIL processes and IT Service Management ITSM principles<li> <li>Indepth knowledge of scripting languages including JavaScript and GlideScript<li> <li>Strong technical skills including workflow configuration and business rule development<li> <li>Expertise in designing and implementing complex workflows<li> <li>The ability to independently create and manage integrations with external systems<li> <li>Strong problemsolving skills and ability to innovate solutions<li> <li>Detailoriented tendencies with excellent problemsolving and analytical abilities<li> <li>The ability to work effectively in a teamoriented collaborative environment<li> <li>Excellent communication and leadership abilities<li> <li>Understanding of performance optimization techniques<li> <ul><p><b>Working at ICF<b> <p> <p>ICF is a global advisory and technology services provider but were not your typical consultants We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future <p> <p>We can only solve the worlds toughest challenges by building an inclusive workplace that allows everyone to thrive We are an equal opportunity employer committed to hiring regardless of any protected characteristic such as race ethnicity national origin color sex gender identityexpression sexual orientation religion age disability status or militaryveteran status Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals For more information please read our EEO amp AA policy <p> <p>Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process To request an accommodation please email icfcareercentericfcom and we will be happy to assist All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations <p> <p>Read more about workplace discrimination rights the Pay Transparency Statement or our benefit offerings which are included in the Transparency in Benefits Coverage Act <p> <p><b>Pay Range<b> There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position The pay range for this position is <p> <p>$8453300 $14370600 <p> <p>Nationwide Remote Office US99<p>
Senior Relationship Manager
Company: IntelliBridge
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Overview <strong> <p> <p>IntelliBridge is a privatelyowned company founded to provide business and technical services to government and commercial clients Our business philosophy is to hire the brightest yet humble people we can find and provide them with the team training and support they need to exceed our customers mission requirements Our experienced cleared and professional workforce receives compensation and benefits that are intended to be among the best in our industry IntelliBridge has an immediate opening for a Senior Relationship Manager to support a federal clients private sector engagement program which helps foster relationships between the federal government and key decisionmakers in the private sector The Senior Relationship Manager is expected to advise the federal client on strategic engagement and outreach initiatives leverage area expertise to help identify risks facing US companies and develop innovative approaches to mitigate security threats <p> <p>As a direct employee of IntelliBridge you would receive a benefit package that includes healthdentalvision insurance coverage 401K with company match PTO amp paid holidays and annual tuitiontraining assistance For more information please visit our website <p> <p><strong>Clearance <strong> Top Secret with SCI eligibility <p> <p><strong>ResponsibilitiesDuties<strong> <p> <p>Contractor responsibilities will include but not be limited to <p> <ul><li>Act as the primary point of contact POC for specific group of internal and external partners <li> <li>Provide service to a defined set of partners to include <ol><li>Building knowledge of government and private sector processes <li> <li>Appropriately directing partner questions or concerns to proper POCs<li> <li>Identifying and anticipating potential connections or impacts to assigned partner group and working with management to message andor address issues that arise <li> <ol><li> <li>Partner with other units to draft executive and highprofile materials communications products etc <li> <li>Gather and analyze partner feedback and input using electronictelephonic surveys <li> <li>Analyze and craft recommendations around new processespoliciestools based on feedback <li> <li>Develop and implement business processes to include but not be limited to membership vetting field partner identification communication flows and private sector campaign proposals <li> <li>Attend and support executive and highprofile inperson events and webinars<li> <li>Brief senior leaders and executives on program status<li> <ul><p><strong>Required Skills and Qualifications<strong> <p> <ul><li>Bachelors Degree<li> <li>Ten 10 or more years of relevant experience<li> <li>Experience working at the highest levels of government organizations or private sector corporations Capitol Hill Pentagon DHS etc<li> <li>Experience providing expertise and customer service to customers and stakeholders<li> <li>Exceptional verbal and written communication skills with emphasis on communicating detailed analysis recommendation to customers and executivelevel briefings<li> <li>Demonstration of political savvy ability to navigate difficult conversations and clear understanding of information boundaries<li> <li>Experience working independently and in collaborative environments<li> <li>Working proficiency with Microsoft Office Products Excel PowerPoint Word<li> <ul><p><strong>Preferred Skills and Qualifications<strong> <p> <ul><li>Masters Degree in relevant field<li> <li>Prior experience working with federal agencies<li> <li>Experience with PowerBI or other data visualization tools<li> <li>Experience with project planning coordination and execution<li> <li>Strong leadership facilitator and team building experience<li> <ul><p><strong>Location <strong> Washington DC <p> <p><strong>Travel <strong> Limited CONUS travel is possible <p> <p><strong>About Us <strong> <p> <p>IntelliBridge delivers IT strategy cloud cybersecurity application data and analytics enterprise IT intelligence analysis and mission operation support services to accelerate technical performance and efficiency for Defense Civilian and National Security amp Federal Law Enforcement clients<p>
Embodiment Operations Manager
Company: Airbus
Location: Washington DC
Posted Mar 16, 2024
<p>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities If you require assistance or an accommodation to complete your application please contact us at USCareersairbuscom <p> <ul><li>Notice Know Your Rights Workplace Discrimination is Illegal<li> <li>Notice Pay Transparency Nondiscrimination English<li> <li>Aviso Transparencia en el Pago No Discriminacion Spanish<li> <ul><p><b><b>Job Description<b><b> <p> <p>Airbus Americas Customer Services is looking for an Embodiment Operations Manager to join the Major Repairs Customer Services Team based in Herndon VA <p> <p><b>Meet the Team<b> <p> <p>The Major Repairs team provides end to end support for developing repairing and modifying aircraft around the world The team coordinates and implements bespoke repair solutions to meet the customers specific requirements while ensuring a positive customer relationship <p> <p>As the Embodiment Operations Manager in Virginia you will manage and lead complex repair projects and help build customer relationships with a higher focus on the North American operations along with some Latin American operations <p> <p><b>Your Challenges<b> <p> <ul><li>Manage major and complex repair projects including but not limited to incidental and fleetwide repairs<li> <li>Support repair based activities for internal Airbus stakeholders<li> <li>Ensure adequate change and stakeholder management as part of maintenance activities This activity is carried out either for internal Airbus stakeholders or for customers<li> <li>Proactively identify North American customers needs in the area of aircraft repairs<li> <li>Build and propose custom solutions as part of an Airbus service package<li> <li>Manage contract negotiation and agreement with customers engaging relevant support function CSD legal etc to achieve this goal<li> <li>Define the industrial feasibility cost time risk of the project during the acquisition phase<li> <li>Establish overall integrated project planning from preparation for aircraft recovery or aircraft damage assessment to delivery to customer in accordance with contractual requirements industrial capabilities and Airbus policies<li> <li>Actively manage risks by developing a mitigationrecovery plan<li> <li>Motivate crossfunctional global teams to find solutions and complete tasks on time and within budget<li> <li>Manage subcontractors as necessary for successful completion of repairs<li> <li>Ensure that project objectives in terms of time cost and quality are met Monitor and provide realtime tracking of project costs and margin if applicable Maintain full control of transaction profitability to comply with Airbus financial objectives<li> <li>Manage the communication process within AIRBUS and third parties through which instructions and information will pass<li> <li>Negotiate the contract with the customer ensuring that Airbus revenue and EBIT targets are met<li> <li>For each project establish the project organization work breakdown structure and integrated planning in compliance with the contractual requirements industrial capabilities and Airbus policies<li> <li>Anticipate and mitigate risks throughout the entire project lifecycle in a proactive manner<li> <li>Lead and motivate crossfunctional teams to ensure project objectives are met with respect to time cost and quality<li> <li>Submit Call for Tender to Airbus Procurement team when a BUY approach is preferred<li> <li>Monitor projects costs and maintain a full control of the deal profitability to comply with Airbus financial objectives<li> <li>Reports on project progress at customers MD Engineering amp Maintenance level<li> <li>Perform post project reviews internal amp external to ensure experience capitalization and improvement plan and communicate to all relevant stakeholders<li> <li>This role will involve business travel<li> <li>This job requires an awareness of all potential compliance risks and a commitment to act with integrity as the foundation of the companys success reputation and sustainable growth<li> <ul><p><b>You boarding pass<b> <p> <ul><li>Training as an aircraft structural engineer with at least 10 years of experience<li> <li>Aircraft maintenance operations experience<li> <li>Demonstrable experience in project management<li> <li>Knowledge and experience of Part 145 and Airworthiness Regulations are preferred<li> <li>Experience in communicating with customers including negotiating sales contracts<li> <li>Advanced level of English<li> <li>Education Bachelor of Science in AerospaceMechanical Engineering or equivalent required Master of Science in Engineering or Business Administration preferred<li> <ul><p>Not a 100 match No worries Airbus supports your personal growth with customized development solutions <p> <p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth <p> <p><b><b><b><b>Company<b><b><b><b> <p> <p>Airbus Americas Customer Services Inc <p> <p><b>Employment Type<b> <p> <p>US Direct Hire <p> <p><b>Experience Level<b> <p> <p>Professional <p> <p><b>Remote Type<b> <p> <p>Onsite <p> <p><b>Job Family<b> <p> <p>Customer EngampTechnical SupportampServices <p> <p>Job Posting End Date 03202024 <p> <p>Airbus provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetics pregnancy marital status veteran status or other legally protected status In addition to federal law requirements Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion demotion termination layoff recall transfer leaves of absence compensation benefits and training Airbus expressly prohibits any form of workplace harassment based on race color religion sex sexual orientation gender identity national origin age disability genetics pregnancy marital status veteran status or other legally protected status As a matter of policy Airbus does not sponsor visas for US positions unless specified Only applicants with current work authorization will be considered Airbus does not offer tenured or guaranteed employment Employment with Airbus is at will meaning either the company or the employee can terminate the employment relationship at any time with or without cause with or without notice Airbus reserves the right to revise or change job duties and responsibilities as the need arises This position description does not constitute a written or implied contract of employment <p> <p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment This information will only be used by Airbus <p> <p>Airbus is committed to achieving workforce diversity and creating an inclusive working environment We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief <p> <p>Airbus is and always has been committed to equal opportunities for all As such we will never ask for any type of monetary exchange in the frame of a recruitment process Any impersonation of Airbus to do so should be reported to emsomairbuscom<p>
Principal - Communications, Media & Entertainment
Company: Infosys
Location: Washington DC
Posted Mar 16, 2024
Infosys Consulting's Communications Practice is recruiting a Principal Level Management Consultant with expertise in the Communications industry, including CRM, customer care operations, Service Operations, ERP, and supply chain. The role involves providing best-fit solutions for projects, technology/product fitment consultation, and collaborating with top industry talent to create innovative solutions. The candidate must have a Bachelor's degree in Electrical, Telecom, or Information Technology Engineering, at least 7 years of experience in Operational Technologies within the Communications Sector, and experience designing, implementing, or managing platforms for CSP providers using MS Dynamics, Salesforce, ServiceNow, Oracle/SAP. The candidate should also have experience in managing IT programs and projects, developing business process and system use cases, and excellent analytical and communication skills.
CND Analyst - SOC
Company: By Light Professional IT Services
Location: Washington DC
Posted Mar 16, 2024
By Light is seeking a CND Analyst - SOC to support the Army National Guard (ARNG) in Falls Church, VA. The role involves managing the operation of the SOC, defending against security breaches, and identifying, investigating, and mitigating cybersecurity threats. The candidate must have a Bachelor's degree, minimum 5 years of IT experience, and 3 years of SOC operations support. They should also possess the appropriate DoD 8570.01-M Information Assurance Technical (IAT) Level II and CSSP Analyst, Infrastructure, or Incident Responder certifications. Preferred qualifications include Cisco and Palo Alto certifications, and ITIL® v3 or ITIL® 4 Foundation certification. An active SECRET DoD clearance or higher is required.
Disaster Management SME
Company: Highlight
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Overview<strong> <p> <p>We are looking for a Subject Matter Expert SME to lead a team providing disaster management and data analytic support for a federal civilian customer This is an opportunity to advance emerging technologies in the field of disaster management <p> <p><strong>Responsibilities<strong> <p> <ul><li>Serves as Subject Matter Expert SME on program supporting large scale disaster management and social services recovery for a federal civlian agency<li> <li>Implement solutions using extensive health social services recovery and programmatic support experience<li> <li>Ensures all program deliverables to include planning evaluation technical supportassessments and status updates are provided to federal stakeholders<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>710 years of experience in social science recovery disaster management andor health<li> <li>experience in data analytics to include GIS and spatial analysis andor other emerging technologies<li> <li>Previous managerial experience leading large project teams for disaster management programs to include FEMA<li> <li>Previous experience serving as an intermediary between project teams and federal stakeholders<li> <li>Ability to provide data analytic analysis and support as needed<li> <ul><p><strong>About Highlight<strong> <p> <p>For over ten years Highlight has provided Development and Modernization Secure IT and Mission Solution services to our federal government customers Our team knows the technology we understand how our customers and their stakeholders work and we know how to implement industry best practices to deliver highquality endtoend solutions that minimize risk and maximize results <p> <p>Since our inception Highlight has had an employeefirst mindset Our mission is to provide employees with rewarding and impactful career opportunities In 2021 Highlights founder Rebecca Andino implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency teamwork and rewarding the work of our employees By becoming an ESOP our employeeowners share in the success of the company through their ownership stake To learn more about ESOPS check out wwwesopinfoorg <p> <p>Were an Equal Opportunity Employer EOE that empowers our people to fearlessly drive change regardless of their race color religion sex gender identity sexual orientation national origin disability veteran status or other characteristics Our team is dedicated to foster diversity within our teams to promote creativity innovation and teamwork to deliver the best solutions for our customers <p> <p>To receive compensation and benefits information for this role contact us or email us at RecruitingHighlightTechcom Please include the Req ID this is at the top of the posting under the position title in the subject line of the email <p> <p>cwlp<p>
Cyber Doctrine and Policy Specialist
Company: ICF
Location: Washington DC
Posted Mar 16, 2024
ICF, a mission-driven company, is seeking a Cyber Doctrine and Policy Specialist. The role involves supporting process development, enhancing planning efficiency, and coordinating internal operations. The ideal candidate should have U.S. citizenship, active high-level security clearance, and 3+ years of experience in government program support. Additional skills include cybersecurity knowledge, experience working across organizations, and proficiency in Microsoft Office. ICF values inclusivity and offers competitive pay, with a range of $105,353.00 - $179,101.00.
Information Security Manager - III - ISM03
Company: Solutions³ LLC
Location: Washington DC
Posted Mar 16, 2024
<table><tbody><tr><td valign=top> <p>Information Security Manager III ISM03 Open Pipeline<p> <p>Solutions3 LLC is supporting a Prime Contractor and US Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks providing immediate investigation and resolution Contract personnel perform investigations to characterize of the severity of breaches develop mitigation plans and assist with the restoration of services Solutions3 is seeking an<strong> Information Security Manager<strong> to support this critical customer mission<br ><strong>Responsibilities<strong><br > Providing support to plan coordinate and implement the labs information security<br > Providing support for facilitating and helping the lab identify its current security infrastructure and defining future programs design and implementation of security related to lab systems<br > Assisting the efforts of security staff to design develop engineer and implement solutions to security requirements<br > Responsible for implementing and developing the DHS IT security<br > Gathering and organizing technical information about the labs mission goals and needs existing security products and ongoing programs<br > Performing risk analyses which also includes risk assessment<br > Providing support to plan coordinate and implement the labs information security<br > Providing support for facilitating and helping the lab identify its current security infrastructure and define future programs design and implementation of security related to lab systems<br > Possessing and applying expertise on multiple complex work assignments which are broad in nature requiring originality and innovation in determining how to accomplish tasks<br > Has the ability to apply a comprehensive knowledge across key tasks and high impact assignments<br > Planning and leading major technology assignments<br > Evaluating performance results and recommending major changes affecting shortterm project growth and success<br > Functioning as a technical expert across multiple project assignments<br ><strong>Required Skills<strong><br > US Citizenship<br > Must have an active TSSCI clearance<br > Must be able to obtain DHS Suitability<br > 5+ years of directly relevant experience in information security<br > Knowledge of Computer Network Defense CND policies procedures and regulations<br > Knowledge of defenseindepth principles and network security architecture<br > Knowledge of boundary protection and enclaving<br > Knowledge of authentication and access management technologies<br > Knowledge of several of the following areas is required Understanding of business security practices and procedures current security tools available hardwaresoftware security implementation different communication protocols encryption techniquestools familiarity with commercial products and current lab infrastructure technology<br > Ability to serve as an Information System Security Officer ISSO<br > Must be able to work collaboratively across physical locations<br ><strong>Desired Skills<strong><br > DHS experience<br > Cybersecurity skills including threat hunting<br > Advanced knowledge of RMF framework<br > Experience working ATOs<br ><strong>Required Education<strong><br >BS Information Management Cybersecurity Computer Science or related degree or HS Diploma and 7+ years information security experience<br ><strong>Desired Certifications<strong><br >CISSO CISM CISSP<p> <td> <tr><tbody><table>
Capture and Proposal Strategist
Company: Applied Intuition
Location: Washington DC
Posted Mar 16, 2024
<div> <p><strong><strong><strong>About Applied Intuition<strong><p> <p>Applied Intuition is a vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide Founded in 2017 Applied Intuition provides a simulation and validation platform for various industries such as automotive trucking construction and more 18 of the top 20 global automakers rely on Applied Intuitions solutions to shorten development cycles deliver highquality systems and accelerate the production of modern vehicles with confidence Applied Intuition is headquartered in Mountain View CA with offices in Ann Arbor MI Washington DC Munich Stockholm Seoul and Tokyo Learn more at httpsappliedco<p> <p>Please note that we are an inoffice company which means the expectation is that you would come in to your Applied Intuition office 5 days a week<p> <div> <p><strong>About the role<strong><p> <p>We are looking for a Capture and Proposal Strategist to join our fastgrowing Defense Team As a Capture and Proposal Strategist you will stand at the heart of Applied Intuitions Defense capture and procurement process You will have the unique opportunity to develop our capture and proposal approaches and strategically shape the market strategy of a leading commercial technology company You will also have the opportunity to develop internal proposal management processes participate in capture strategy discussions and help address some of the most big picture challenges the company is facing <p> <p> <p> <p>You will partner crossfunctionally across Product Engineering Sales Marketing and Operations This is a strategic and operational role that will directly enable revenue growth<p> <p><strong>At Applied Intuition you will<strong><p> <ul><li>Monitor and identify Defenserelated solicitations eg RWP RFI RFQ of interest to the Defense Business Development Team<li> <li>Help design and implement capture strategy for new customer acquisition through market research competitor analysis collaboration with BD stakeholders and external partnerships <li> <li>Lead or support the drafting of compelling and compliant responses to Government Requests for White Papers Information Quotes and Proposals as well as market research materials that shape and win contracts<li> <li>Collaborate across the Defense Business Development team to build and improve capture and proposal processes <li> <ul><p><strong>Were looking for someone who has<strong><p> <ul><li>5+ years of experience in endtoend capture and proposal management spanning all aspects of the acquisition lifecycle including RFIs RFPs RFQs related to the Department of Defense<li> <li>Comprehensive knowledge of DoD procurement and the DFAR<li> <li>Ability to think outside the box and beyond traditional capture and proposal strategies to meet goals<li> <li>Experience working with crossfunctional teams across an organization to execute complex capture strategies and proposal responses<li> <li>A passion for building a deep understanding of autonomous systems applications for National Security and Defense<li> <ul><p><strong>Nice to have<strong><p> <ul><li>Experience with Autonomy Automation or Artificial Intelligence technologies and their applications to National Security and Defense<li> <li>Bachelors andor Masters in a technical field<li> <ul><div> <p><em><span>Dont meet every single requirement If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles<span><em><p> <p><em><span>Applicants will be required to be fully vaccinated against COVID19 upon commencing employment Reasonable accommodations will be considered on a casebycase basis for exemptions to this requirement in accordance with applicable federal and state law Applicants should be aware that for externalfacing roles that involve close contact with Company employees or other third parties on the Companys premises accommodations that involve remaining unvaccinated against COVID19 may not be deemed reasonable The Company will engage in the interactive process on an individualized basis taking into account the particular position<span><em><p> <p><em><span>Applied Intuition is an equal opportunity employer and federal contractor or subcontractor Consequently the parties agree that as applicable they will abide by the requirements of 41 CFR 6014a 41 CFR 603005a and 41 CFR 607415a and that these laws are incorporated herein by reference These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race color religion sex sexual orientation gender identity or national origin These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability The parties also agree that as applicable they will abide by the requirements of Executive Order 13496 29 CFR Part 471 Appendix A to Subpart A relating to the notice of employee rights under federal labor laws<span><em><p> <div>
Customer Success Executive - Public Sector
Company: Cisco
Location: Washington DC
Posted Mar 16, 2024
Cisco is seeking a Customer Success Executive (CSE) for a strategic leadership role within its Customer Experience (CX) organization. The CSE will be responsible for ensuring successful adoption and value realization of Cisco's products, software, and services. The ideal candidate will have deep understanding of Federal Customer business goals, operational environment, and regulations. They should possess strong teamwork skills, ability to build and nurture strong Customer executive relationships, and experience in ensuring customers adopt and realize value from subscription software and services. The role involves leading Customer Success motions from onboarding to business value realization, driving post-sales orchestration of resources, and providing customer insights. The CSE will also be expected to evangelize Cisco solutions and services, and have experience in leading Customer Experience transformation work or Customer Success programs. The role is not a sales role, and commissions/quotas are not applicable.