Customer Satisfaction Jobs in Washington DC
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Systems Engineer
Company: ManTech
Location: Washington DC
Posted Mar 16, 2024
<p><b>Secure our Nation Ignite your Future<b> <p> <p>Can you defend the most coveted targets in the world Is advancing todays technology for tomorrows threats to national security constantly on your mind Join ManTech and help protect our country against our adversaries while working on innovative projects that offer opportunities for advancement We encourage our team members to share and grow their skills and expertise while creating robust and cuttingedge solutions <p> <p><b>ManTech<b> is seeking an experienced and highly technical <b>Systems Engineer <b>to join our team in <b>Herndon VA<b> As a Systems Engineer on our team you will be responsible for the deployment configuration and maintenance of an enterprise vulnerability management platform This role is vital to ensuring the smooth operation and high availability of critical enterprise service The ideal candidate will have a strong background in Linux systems cloud computing and relational database management <p> <p><b>Responsibilities<b><b> include but are not limited to<b> <p> <ul><li>Install configure and maintain a highavailability enterprise web application on virtual machines<li> <li>Assist in the setup and management of highavailability database clusters supporting optimal performance and reliability<li> <li>Monitor the performance and availability of deployed software proactively identifying and resolving issues<li> <li>Provide training to customers on new product features<li> <li>Collaborate with vendor development teams to understand software updates and implement them effectively<li> <li>Collaborate with product teams on customer feedback and feature request<li> <li>Document processes related to software deployment configuration and maintenance<li> <li>Work with Vendor to learn tool and become familiar enough to train others<li> <li>Provide Tier I and Tier II product support to onsite customers<li> <ul><p><b>Required Qualifications<b> <p> <ul><li>3+ years of experience with Systems Engineering<li> <li>Experience in managing and configuring Linux servers such as RHEL CENTOS and ROCKY<li> <li>Experience running traditional hosts in AWS<li> <li>Experience with AWS cloud services including EC2 S3 and VPC<li> <li>Experience with system monitoring troubleshooting and performance tuning<li> <li>ActiveCurrent TSSCI with polygraph clearance<li> <ul><p><b>Desired Qualifications<b> <p> <ul><li>Bachelors degree in Computer Science Information Technology Systems Engineering or a related field<li> <li>AWS Certified Solutions Architect SysOps Administrator or other relevant certifications<li> <li>Knowledge of relational databases deploying and managing highavailability database clusters<li> <li>Knowledge of monitoring cloud hosted servers<li> <li>Knowledge of troubleshooting cloud hosted servers including network issues and data flows<li> <li>Familiarity with containerization and orchestration tools like Docker and Kubernetes<li> <li>Familiarity with PHPbased web applications<li> <li>Familiarity with scripting in languages such as Python Bash or Shell<li> <li>Strong communication skills capable of working with developers and product owners and endusers to understand and meet their needs<li> <ul><p><b>Physical Requirements<b> <p> <ul><li>Must be able to remain in a stationary position 50<li> <li>Constantly operates a computer and other office productivity machinery such as a calculator copy machine and computer printer<li> <li>The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc<li> <ul><p>LIMT1 <p> <p>SKN723 <p> <p>For all positions requiring access to technologysoftware source code that is subject to export control laws employment with the company is contingent on either verifying USperson status or obtaining any necessary license The applicant will be required to answer certain questions for export control purposes and that information will be reviewed by compliance personnel to ensure compliance with federal law ManTech may choose not to apply for a license for such individuals whose access to exportcontrolled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone <p> <p>ManTech International Corporation as well as its subsidiaries proactively fulfills its role as an equal opportunity employer We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces Services Medal or any other characteristic protected by law <p> <p>If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system please contact ManTechs Corporate EEO Department at 703 2186000 ManTech is an affirmative actionequal opportunity employer minorities females disabled and protected veterans are urged to apply ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunityaffirmative action policies ManTech does not accept resumes from unsolicited recruiting firms We pay no fees for unsolicited services <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access httpwwwmantechcomcareersPagescareersaspx as a result of your disability To request an accommodation please click careersmantechcom and provide your name and contact information<p>
Product Marketing Intern
Company: ATPCO
Location: Washington DC
Posted Mar 16, 2024
<p><b>Company Description<b> <p><p>ATPCO is the foundation of flight shopping providing pricing and retailing data tools and services to 500+ airlines global distribution systems sales channels and technology companies ATPCO links the entire airline community together collaborating to develop industry standards for airline distribution and endtoend technology solutions From shopping to settlement ATPCO solutions work seamlessly across existing new and evolving technologies and methods Airlineowned and reliably supporting air travel for more than 55 years ATPCO is everywhere people buy flights<p> <p>We consider qualified applicants for employment without regard to race gender age color religion national origin citizenship status marital status disability sexual orientation protected militaryveteran status gender identity or expression genetic information marital status medical condition or any other legally protected factor<p> <p><b>Job Description<b> <p><p>We are seeking a dynamic and enthusiastic Product Marketing Intern to join our team As a Product Marketing Intern you will play a key role in supporting the logistics and strategy for our marketing campaigns and webinars This is an exciting opportunity for a motivated individual to gain handson experience in product marketing within the fastpaced tech industry<p> <p><br ><p><p><strong>Responsibilities<strong><p> <ol><li>Campaign Logistics <ul><li>Assist in the planning and execution of marketing campaigns ensuring seamless logistics for various promotional activities<li> <li>Coordinate with crossfunctional teams to facilitate the timely delivery of marketing materials and assets<li> <ul><li> <li>Webinar Support <ul><li>Collaborate with the marketing team to organize and execute webinars including coordinating logistics managing registrations and providing technical support during live events<li> <li>Work closely with the content team to ensure webinar content aligns with overall marketing strategy<li> <ul><li> <li>Asset Creation <ul><li>Participate in the creation of marketing assets such as social media graphics presentations email templates and other promotional materials<li> <li>Collaborate with design and content teams to ensure consistent branding and messaging across all assets<li> <ul><li> <li>Data Analysis <ul><li>Assist in collecting and analyzing data related to campaign performance and webinar attendance to provide insights for future optimization<li> <li>Prepare reports on key metrics to evaluate the effectiveness of marketing initiatives<li> <ul><li> <li>Strategy Development <ul><li>Contribute to the development of marketing strategies by researching industry trends competitive analysis and customer feedback<li> <li>Provide input on creative and innovative ideas to enhance the overall impact of marketing efforts<li> <ul><li> <li>Collaboration <ul><li>Work closely with the product marketing team to understand product positioning and messaging ensuring consistency across campaigns and webinars<li> <li>Collaborate with internal teams to gather insights and ensure alignment with overall business objectives<li> <ul><li> <ol><p><strong>Qualifications<strong><p> <ol><li>Currently enrolled or recently graduated in a Bachelors or Masters degree program in Marketing Business or a related field<li> <li>Strong organizational skills with the ability to manage multiple tasks and priorities effectively<li> <li>Excellent communication and interpersonal skills<li> <li>Analytical mindset with proficiency in data analysis tools and Microsoft Office suite<li> <li>Familiarity with marketing concepts and a basic understanding of technology products<li> <li>Eagerness to learn and adapt in a dynamic and fastpaced environment<li> <li>Ability to work both independently and collaboratively within a team<li> <ol><p>This internship provides a valuable opportunity to gain handson experience in product marketing and contribute to the success of our marketing initiatives If you are a selfmotivated and detailoriented individual with a passion for technology and marketing we encourage you to apply and be a part of our innovative team<p>
Schedule/Risk Coordinator
Company: SAIC
Location: Washington DC
Posted Mar 16, 2024
Specific Duties: Develop, review, coordinate, and integrate group/program schedule inputs for communication and response Perform schedule analysis to identify critical path risks, dependencies, risks Identify gaps between needs and acquisition offices capability delivery to provide inputs to strategic planning Identify office/program strategic, business operations, acquisition, mission operations, and security risks Review risks, mitigation plans, and status across all activities Provide technical support including the review and assessment of artificial intelligence/machine learning algorithms, concepts, and prototypes Support Agile SAFe program development processes and activities Common Duties: Develop 30 & 90 day schedule look ahead reports Identify key program schedule risks Manage monthly risk review board Maintain the risk register Identify and record applicable lessons learned Qualifications Active TS/SCI with Poly Bachelor's degree and 9 years related experience or Master's degree and 7 years related NRO acquisition experience Schedule and risk experience of 5+ years Excellent oral and written communication skills Demonstrated ability to work in a fast paced, dynamic and environment Demonstrated ability to work in cross-functional team Effective interpersonal skills and strong briefing and communications skills Desired Qualifications: Experience building architectural representations to inform management decision making Experience with Agile development practices and SAFe processes SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. This position supports the development and execution of program activities acquiring cutting edge capabilities and prototypes. This position provides Systems Engineering discipline to an organization supporting the research and development of revolutionary space-ground architecture. Our program supports the research and development of the generation after next of national security-related systems based in space, in the air and on the ground. The candidate will work closely with a diverse team of engineers and scientist developing and implementing the future space-ground architecture. This position provides specialized engineering, analysis and operations support to a variety of Intelligence Community (IC) and Department of Defense (DoD) customers. Description SAIC is seeking a Systems Engineer to join the team as a Schedule/Risk Coordinator in our Chantilly, VA office.
Software Engineer
Company: Thomson Reuters
Location: Washington DC
Posted Mar 16, 2024
<p>Are you passionate about the chance to bring your <b>analytical processing <b>experience to a world class organization that is leading the way in both content and technology to serve and protect our citizens home and abroad Do you have the skills necessary to <b>design new software solutions for customers<b> Then Thomson Reuters Special Services TRSS is looking for you <p> <p><b>What Youll Do<b> As a<b> Senior Software Engineer<b> you will be responsible for working on projects that support and extend the full stack of the TRSS solutions suite to deliver global data using advanced search big data ingestion and analytical processing using tools like MongoDB Elastic and Kafka as well as building leading edge web applications You will work closely with the other members of the TRSS analytical staff and development to capture customer requirements and design new solutions This role requires a polyglot engineer who is comfortable with dataintensive systems as well as some frontend UI development You will be working with an extensive codebase but this role is a great opportunity to engage in new development <p> <p>As the <b>Senior Software Engineer <b>you will also contribute to a variety of areas including <p> <ul><li>You will be expected to turn ideas in technical solutions with minimal direction<li> <li>You may be asked to lead projects or efforts and will act as a mentor to less experienced developers<li> <li>You will be part of the specialized TRSS development team and will design implement and deliver software solutions and data science efforts as well as enhance and support existing applications<li> <li>You will engage the TRSS analytical staff to gather requirements generate ideas and develop documentation<li> <li>You will demo new software solutions as needed<li> <li>You will learn and expand your skill set on the job<li> <li>You will be expected to own your work and be passionate about the success of the customer<li> <ul><p><b>About You<b> <p> <p>Youre a good fit for the role of<b> Senior Software Engineer<b> if you have <p> <ul><li>BS in Computer Science or Software Engineering or equivalent work experience <li> <li>At least 5 years of professional software development experience<li> <li>Be of strong moral and ethical character and have a strong personal work ethic<li> <ul><ul><li>Experience mentoring less experienced developers andor leading small projects or teams<li> <li>Strong Engineering and ProblemSolving skills<li> <li>Must be a passionate smart and articulate technologist<li> <ul><ul><li>Full Stack Development experience with the following stack or similar <ul><li>Backend Java SpringBoot Preferred or Python<li> <li>Frontend React Preferred Angular or Vue<li> <li>Database MongoDB MySQL<li> <li>Devops Docker containerization Jenkins git maven<li> <ul><li> <li>Ability to obtain and maintain a US national security clearance<li> <ul><p><b>The following skills and tools are preferred but not required<b> <p> <ul><li>AWS experience strongly desired<li> <li>Elasticsearch<li> <li>Kafka<li> <li>Neo4J or other graph technology<li> <li>Grails Groovy<li> <ul><p><b>Whats in it For You<b> <p> <p>At Thomson Reuters Special Services our people are our greatest assets Here are some of the benefits we offer for your personal and professional growth <p> <ul><li><b>Our Culture <b>Globally recognized and awardwinning reputation for equality diversity and inclusion flexibility worklife balance and more<li> <li><b>Wellbeing <b>Comprehensive benefit plans companywide Mental Health Day Off Headspace app subscription retirement savings tuition reimbursement and employee incentive programs resources for mental physical and financial wellbeing<li> <li><b>Learning amp Development <b>Environment that encourages continuous learning and development<li> <li><b>Social Impact <b>Six employeedriven Employee Resource Groups two paid volunteer days annually Environmental Social and Governance ESG initiatives for local and global impact<li> <li><b>Compensation <b>Competitive salary and bonus component with marketleading benefits<li> <ul><p>LICS1 <p> <p>Do you want to be part of a team helping reinvent the way knowledge professionals work How about a team that works every day to create a more transparent just and inclusive future At Thomson Reuters weve been doing just that for almost 160 years Our industryleading products and services include highly specialized informationenabled software and tools for legal tax accounting and compliance professionals combined with the worlds most global news services Reuters We help these professionals do their jobs better creating more time for them to focus on the things that matter most advising advocating negotiating governing and informing <p> <p>We are powered by the talents of 25000 employees across more than 75 countries where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward <p> <p><b>Accessibility <b> <p> <p>As a global business we rely on diversity of culture and thought to deliver on our goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sexgender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment OpportunityAffirmative Action Employer providing a drugfree workplace <p> <p>We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law <p> <p><b>Protect yourself from fraudulent job postings click here to know more<b> <p> <p>More information about Thomson Reuters can be found on httpsthomsonreuterscom<p>
Project Director
Company: CannonDesign
Location: Washington DC
Posted Mar 16, 2024
<p>CannonDesign has an exciting opportunity for a Project Director based in our Arlington VA office Look at the description below If you think your skills and experience make you a good match for this position wed love to hear from you Were looking for creative curious empathetic people to join our LivingCentered Design movement<p> <p> <p> <p>ABOUT OUR FIRM<p> <p>CannonDesign is an integrated design solutions firm focused on helping people continuously flourish Whether designing for innovations in health new scientific discoveries equity in education or the next big idea in business we use our LivingCentered Design approach to help organizations realize widespread change Our ability to design transformational places plans and strategies is why Fast Company named us a World Changing Company and one of the most innovative design firms in the world<p> <p> <p> <p>ABOUT THE ROLE<p> <p>You will be responsible for creating the strategy for the project delivery and leading the project management on very large complex design projects This includes leading clients and teams mentoring our people advancing the quality of our work integrating our range of design services managing our processes and delivering solid financial performance <p> <p> <p> <p>WHAT YOU WILL DO<p> <div>As a Project Director <ul><li>Develop and lead the overall strategy for project delivery on large complex design projects<li> <li>Lead large project teams in conjunction with the client and other project and firm leadership to develop project goals and work plans to achieve design excellence quality budget schedule innovation and profitability objectives<li> <li>In conjunction with the client and other project and firm leadership lead the development of project goals and work plans to achieve design excellence quality budget schedule innovation and profitability objectives<li> <li>Responsible for the daytoday leadership management and overall delivery success of large scale multiyear projects including defining project controls managing project scope schedule and budget managing risks <li> <li>Develop a partnering relationship with the client early in an engagement to establish shared expectations and provide clarity on how we will work together the involvement of key stakeholders identify decision making authority and the timing of key decisions<li> <li>Participate in negotiating the contract with other project leadership the Business Practice Leader Legal Team and firm leadership Facilitate the development evolution and management of the work plan budget and schedule<li> <li>Understand contractual obligations to the client to ensure that the team delivers on expectations for approved scope of work and required services Work proactively with the client to identify and obtain approvals for additions to scope of work or services prior to undertaking the work Proactively communicate with and influence clients to approve and process payables for our services<li> <li>Accountable for developing a risk management plan risk mitigation and compliance plan<li> <li>Coordinate work effort and resources across multiple teams workstreams and interdependencies to meet milestones and ensure successful project delivery<li> <li>Implement CannonDesign process expectations best practices reference standards tools templates and technology to achieve competitive advantage quality service delivery enhanced team productivity and profitability Responsible for ensuring that the team meets statutory requirements for the project<li> <li>Leverage experience and judgement to anticipate potential issues and ensure appropriate client and internal communication including written project documentation regarding design construction and other issues to clients in a clear and compelling way Accountable for maintaining the project record including but not limited to capturing and documenting key decisions and records within the CannonDesign standard file structure<li> <li>Accountable for implementation of the QAQC process Monitor the technical quality of the projects Enforce the application of QAQC process standards and requirements Additionally be an active participant in the QAQC process<li> <li>Manage and coordinate workload of team and provide leadership of team activities Communicate client objectives to team members in a clear and compelling way Provide constructive feedback and mentoring to team members Identify and share lessons learned with teams<li> <li>Collaborate effectively with all team members Generate and support a positive team environment participation empowerment and accomplishment<li> <li>Manage design and documentation process and implementation of the design during the construction process<li> <li>Facilitate key meetings and presentations as required including regular statusprogress updates with clients internal project teams and firm leadership<li> <li>Participate in Business Development activity and proactively partner with Marketing and Office Leadership as needed to help grow top line<li> <li>Build and maintain positive client relations throughout the life of the project<li> <li>Work with other project management leaders in the firm to develop and share best practices and efficiencies educating on and sharing project management skillsets including a unique Project Director Team focused specifically large complex project delivery<li> <li>Perform other duties as assigned<li> <ul><p>ABOUT YOUR QUALIFICATIONS<p> <ul><li>Bachelors degree in architecture engineering construction or related degree required <li> <li>MBA or business degree a plus but not required<li> <li>Current Licensure or registration in the United States preferred<li> <li>LEED accreditation preferred<li> <li>PMP Certification preferred<li> <li>Minimum 15 years of related experience managing large multidisciplinary projects with construction budgets of over $250M<li> <li>Corporate Commercial or Science and Technology project experience preferred<li> <li>Proven track record of managing projects with large complex teams that have achieved financial goals<li> <li>Demonstrated strong client and team leadership skills<li> <li>Must have the ability to lead clients and teams<li> <li>Exceptional communication and presentation skills<li> <li>Strong business acumen technical knowledge coordination and communication skills and the ability to build a rapport with the project team and client is essential<li> <li>Familiarity with MS Project Deltek Project Planning Revit Microsoft Office MS Project Deltek Vision Bluebeam as well as other data management software is required<li> <li>Ability to travel to the west coast on a regular basis as required<li> <ul><div> <p>ABOUT WORKING HERE<p> <div> <ul><li>We are relentless in our pursuit of client adoration not simply satisfaction Consistent delivery of the best service is what we are about<li> <li>We are committed to ensuring our practice is equitable for all employees representative of the communities around us and focused on the future of design We advocate for equity diversity and inclusion efforts through the leadership of our DEI Council Employee Resource Groups and other community advocacy initiatives<li> <li>Were about communication and transparency here If you want to talk to someone about an idea you have or a challenge that needs addressing were ready for you<li> <ul><div> <p>For a general overview of our benefits please visit our careers page at wwwcannondesigncomcareers<p> <p> <p> <p>Please note that candidates can only apply to our positions on our company Careers site Its not uncommon for scammers to create positions that look legitimate on other sites never enter your information or apply for CannonDesign positions on any platform Should an issue arise that you feel we should be aware of please contact us Please provide your resume and portfolio when applying<p> <p> <p> <p>As a condition of employment all employees are expected to complete mandatory training including compliance training within required timeframes and adhere to our internal policies and our Code of Conduct<p> <p> <p> <p>CannonDesign recognizes the value of diversity in our workforce We are committed to equal opportunity We consider all qualified employment applicants without regard to race religion color gender age national origin sexual orientation gender identity partnership status protected veteran status disability or any other status protected by federal state or local law Individuals who hold legal work authorization applicable to employment at CannonDesign in the United States will be considered without regard to citizenshipalienage<p>
SAP CRM Integration/ABAP Developer
Company: Deloitte
Location: Washington DC
Posted Mar 16, 2024
<p>Deloittes Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization from strategy to implementation and operation By joining our team you can help clients achieve impact and value from their investments in both people and technology that support enterprisewide operations as well as solutions for specific functions in the organization from IT to finance and the supply chain <p> <p><strong>Work youll do<strong> <p> <p>Support the functional configuration and implementationdeployment of SAP with a large client This role will require SAP CRM ABAP developer to support integration and ABAP development for an existing CRM 70 grants management system that will be interfaced to a new SAP S4HANA system Experience with configuring SAP Organization Model Experienced in building test cases for the functional requirements Creating and translating Business Functional Requirements into Technical Requirements and Solution Development The consultant will also be leading design of interfaces testing plans and test scripts conversion programs reports and enhancements while applying common SAP best practices for the industry to the customer <p> <p><strong>The team <strong> <p> <p>Deloittes Government and Public Services GPS practice our people ideas technology and outcomesis designed for impact Serving federal state amp local government clients as well as public higher education institutions our team of over 15000+ professionals brings fresh perspective to help clients anticipate disruption reimagine the possible and fulfill their mission promise <p> <p>The SAP Offering provides design implementation and ongoing operations and maintenance of SAP applications and technology Deloitte is SAPs 1 Partner in North America and works with clients to improve their ability to react in the digital world Teams help enable scalability while also minimizing performance barriers promoting innovation modernizing core systems and helping clients reimagine their business with SAP digital solutions <p> <p><strong>Qualifications <strong> <p> <p><strong>Required<strong> <p><ul><li>Bachelors degree required<li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future<li> <li>2+ years of experience supporting large complex SAP ABAP Advanced Business Application Programming development expereince with CRM configuration experience specific to one order framework that includes Status management Partner Processing Date profile Actions post processing framework Technical SAP ABAP Advanced Business Application Programming ABAP<li> <ul><p><strong>Preferred<strong> <p> <p>CRM Integrations Grants Management System ABAP BAPI SAP CRM SAP On Premise Integration SAP CRM 70 SAP <p> <p><strong>Recruiting tips<strong> <p> <p>From developing a stand out resume to putting your best foot forward in the interview we want you to feel prepared and confident as you explore opportunities at Deloitte Check out recruiting tips from Deloitte recruiters <p> <p><strong>Benefits<strong> <p> <p>At Deloitte we know that great people make a great organization We value our people and offer employees a broad range of benefits Learn more about what working at Deloitte can mean for you <p> <p><strong>Our people and culture<strong> <p> <p>Our diverse equitable and inclusive culture empowers our people to be who they are contribute their unique perspectives and make a difference individually and collectively It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our client most complex challenges This makes Deloitte one of the most rewarding places to work Learn more about our inclusive culture <p> <p><strong>Our purpose<strong> <p> <p>Deloittes purpose is to make an impact that matters for our clients our people and in our communities We are creating trust and confidence in a more equitable society At Deloitte purpose is synonymous with how we work every day It defines who we are We are focusing our collective efforts to advance sustainability equity and trust that come to life through our core commitments Learn more about Deloittes purpose commitments and impact <p> <p><strong>Professional development<strong> <p> <p>From entrylevel employees to senior leaders we believe theres always room to learn We offer opportunities to build new skills take on leadership opportunities and connect and grow through mentorship From onthejob learning experiences to formal development programs our professionals have a variety of opportunities to continue to grow throughout their career<p>
Registration Admission Representative
Company: MedStar Health
Location: Washington DC
Posted Mar 16, 2024
MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.
Customer Account Specialist (CSR)
Company: CSC Corptax
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Job Description<strong><br ><strong>Are you passionate about delivering exceptional service Us too<strong><br ><strong>Customer Service Representative<strong><br ><strong>Washington DC Onsite<strong><br ><strong>Monday Friday 9am 6pm<strong><br >If you have big ambitions youll fit in perfectly at CSC A leading business legal tax and digital brand services company we provide knowledgebased solutions to a wide range of clients including 90 of the Fortune 500 Because our business spans several everchanging industries our growth in solutions and career opportunities is inevitable<br >Were hiring Customer Service Representatives for our Annual Reports Preparation amp File team Youll work directly with our customers other companies and teams at CSC to provide solutions that help their business run smoother and smarter Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally We provide the training mentorship and opportunities for growth You bring the drive energy and commitment to provide worldclass service CSC is a place where youre encouraged and expected to be your best<br >Were a company of helpful people teaming up to make a difference in global business and our local communities Passionate about service quality giving back to the community and devoted to continuous improvement CSC is the business behind business®<br ><strong>Some of the things youll be doing<strong><br ><p><ul><li>Build relationships with our clients to better understand their unique needs and concerns<li> <li>Fulfill requests and answer questions for internal and external customers<li> <li>Respond promptly to customer inquiries via phone or electronically<li> <li>Provide excellent customer service to both internal and external clients<li> <li>Manage customer portfolios<li> <li>Organize the workflow to meet customers time frames and demands<li> <li>Data entry of client information electronic filing and retrieval of documents<li> <li>Navigate between multiple databases quickly and accurately<li> <li>Research analyze review and process legal documents<li> <li>Recommend process improvements where applicable<li> <li>Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services<li> <ul><p><br ><strong>What technical skills experience and qualifications do you need<strong><br ><p><ul><li>Experience working in a customer service or administrative capacity<li> <li>Energetic selfstarter who thrives in a fastpaced teamoriented environment<li> <li>Attention to detail and accuracy<li> <li>Strong prioritization and timemanagement skills<li> <li>Flexibility and agility with the ability to multitask<li> <li>Problemsolving skills<li> <li>Strong computer skills and proficiency in MS Office Word and Excel<li> <li>Excellent verbal and written communication skills<li> <li>Salesforce experience a plus<li> <ul><p><br >Candidates for this position must be eligible to work in the country without sponsorship<br >LILE1<br ><strong>About Us<strong><br >CSC is a global business legal and financial services company based in Wilmington Delaware USA providing knowledgebased solutions to clients worldwide We have offices and capabilities in over 140 jurisdictions in the Americas Europe Asia Pacific and the Middle East and more than 8000 colleagues We are the business behind business® <br >CSC is committed to creating a diverse and growthoriented environment where everyone is valued and respected CSC offers challenging career opportunities and excellent benefits including annual successsharing bonuses or commission plans based on individual performance To learn more visit cscglobalcomservicecareers <br >Visit our careers site to learn more about CSC and our commitment to our clients communities and each other <br >Disclaimer The information above describes the general nature and level of work performed by employees in this role It is not intended to describe all duties responsibilities and qualifications<b><b><br ><strong>About the Team<strong><br >At CSC® were always looking ahead finding ways to improve and anticipate the future needs of our customers Curiosity fuels our innovation and productivity drives our results This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years <br >CSC is committed to attracting developing and retaining talented people whose personal values align with ours We empower our employees to bring the right solutions to market to meet customer demand That is why we are the premier provider of global solutions for more than 180000 businesses <br ><p><ul><li>CSC is a great place to work with smart and dedicated people We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace<li> <ul><ul><li>We offer challenging work and career opportunities Most positions are filled with internal moves and employee referrals<li> <ul><ul><li>Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance<li> <ul><ul><li>CSC offers excellent benefits including medical dental life insurance and flexible spending and health savings accounts We also offer you a 401k with employer match and profitsharing paid time off tuition reimbursement and more<li> <ul><ul><li>Our global standard for our work environments supports current and future technology initiatives through open design sitstand workstations and digital interface points with wireless access throughout the campus Its an exciting time for us in terms of growth and expansion<li> <ul>
Community Support Specialist
Company: Appian Corporation
Location: Washington DC
Posted Mar 16, 2024
<div> <p>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<p> <div> <p><b><span>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<span><b><p> <p><b><span>Appian is looking for a Community Support Specialist to provide support to our rapidly growing developer community and foster collaboration and engagement If you are analytical excellent at problemsolving detailoriented and passionate about providing a great user experience for a growing global developer community then this role is for you<span><b><p> <p><b><b><b>What youll do<b><b><b> <p><ul><li> <p><b><span>Respond to issues and questions reported by Appian Community Appian AppMarket and Appian Community Edition users across various sites and systems<span><b><p> <li> <li> <p><b><span>Conduct root cause analysis of issues analyze question and issue trends and propose permanent solutions by working closely with crossfunctional team members<span><b><p> <li> <li> <p><b><span>Moderate and foster collaboration in Community and AppMarket Discussion forums to ensure users find answers to questions<span><b><p> <li> <li> <p><b><span>Propose new and improved Community functionality based on user outreach and engagement <span><b><p> <li> <li> <p><b><span>Provide feedback to the Community Experience team and participate in usability testing for new features<span><b><p> <li> <li> <p><b><span>Maintain documentation as part of issue resolution and look for ways to enhance operational efficiency<span><b><p> <li> <ul><p><b><b><b>Who you are<b><b><b> <p><ul><li> <p><b><span>Someone who thrives on dynamic and crossfunctional teams<span><b><p> <li> <li> <p><b><span>Enthusiastic about delivering a memorable useful and highimpact user experience<span><b><p> <li> <li> <p><b><span>Passionate about technology and you enjoy continuously learning<span><b><p> <li> <li> <p><b><span>Dedicated to delivering exceptional customer service through effective communication<span><b><p> <li> <li> <p><b><span>Not complacent Always looking to improve the quality and features of our offerings<span><b><p> <li> <li> <p><b><span>A great communicator comfortable presenting to both technical and nontechnical audiences<span><b><p> <li> <ul><p><b><b><b>Qualifications<b><b><b> <p><ul><li> <p><b><span>BS degree in Science Technology Engineering or Math or otherwise demonstrated aptitude for technology<span><b><p> <li> <li> <p><b><span>Strong attention to detail<span><b><p> <li> <li> <p><b><span>Excellent problemsolving and organizational skills<span><b><p> <li> <li> <p><b><span>Ability to effectively communicate technical issues resolve problems and meet deadlines<span><b><p> <li> <li> <p><b><span>Possession of effective presentation skills to present reports and findings in a clear and concise manner to all levels of the organization<span><b><p> <li> <li> <p><b><span>Strong verbal and written communication skills<span><b><p> <li> <ul><div> <p><strong>Tools and Resource <strong><p> <ul><li><span>Training and Development During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires <span><li> <li><span>Growth Opportunities Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education This commitment ensures that employees have access to a holistic range of development opportunities<span><li> <li><span>Community Well immerse you into our community rooted in respect starting on day one Appian fosters inclusivity through our 8 employeeled affinity groups These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company<span><li> <ul><p><strong>About Appian<strong><p> <p>Appian is a software company that automates business processes The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences For more information visit appiancom Nasdaq APPN<p> <p><strong>Follow Appian<strong><strong> <strong>Twitter LinkedIn<p> <p><em>Appian Corporation is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age genetic information or any other characteristic protected by law Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker<em><em> <em><em>Pay Transparency Nondiscrimination<em><em> Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws<em><em><em><p> <p><em>If you need a reasonable accommodation for any part of the employment process please contact us by email at ReasonableAccommodationsappiancom and let us know the nature of your request and your contact information Requests for accommodation will be considered on a casebycase basis Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<em><p> <p><em>Appians Privacy Policy<em><em> <em><em> <em><p> <div>
SmallSat Ground Systems Engineer
Company: SAIC
Location: Washington DC
Posted Mar 16, 2024
Brief USG staff and industry partners, as requested • Active member of enterprise R&D, learning, and innovation environment creating, gathering, and sharing knowledge to grow organizational competency and capability • Provide acquisition advisory services during technical and cost evaluations of proposals Qualifications • Active TS/SCI clearance with Poly • Must have bachelor's degree with minimum of six (9) years of relevant work experience or four (7) years with master's degree • Satellite ground expertise • Acquisition support experience of 2+ years • Proficient skills using Microsoft Office applications (i.e., Word, Excel, Powerpoint, Sharepoint) • Critical thinking, problem-solving, and analytical skills • Interpersonal and communication skills for written reports, group discussion, and oral presentations Desired Qualifications • Knowledge, skills, abilities, and/or experience in one of more of the following: o Systems engineering and integration applied to spacecraft, ground, and launch systems o R&D of satellite ground technologies and systems o System acquisition, design, development, integration, test, and/or flight operations o Small Satellite (SmallSat) systems (single vehicles, clusters, and/or constellations) o System modeling & simulation and/or system performance analysis o IC mission, organizations, disciplines, systems, and/or processes SAIC accepts applications on an ongoing basis and there is no deadline. Your responsibilities include some or all of the following depending on your personal desires and capabilities: • Satellite Ground expertise to help USG Program Office implement a shared, common ground architecture for experimental satellites • Implementation of advanced satellite ground concepts, systems, technologies, designs, architectures, interfaces into space and ground systems • Feasibility and applicability of common satellite ground techniques to future spacecraft, payloads, communication systems, and operations concepts Support Agile SAFe program development processes and activities • Assist USG Program Office with analysis of alternatives to optimize technical, cost, and schedule performance considerations and improve knowledge and understanding of system, technology, and architecture tradeoffs • Technical and programmatic support through the entire project life cycle including concept development, system definition, acquisition planning, source selection, system design, development, integration and test, system delivery, and deployment • Work with government technical and contracts staff developing program acquisition packages • Briefings and reports including technical and programmatic assessments presenting analysis, results, conclusions, and recommendations. SAIC provides research, engineering, design, analysis, acquisition, development, integration, test, and operations support USG Intelligence Community (IC) and Department of Defense (DoD) customers. The engineer sought here serves a USG Program Office leading Research & Development (R&D) of evolutionary, revolutionary, and transformational Experimental Satellite Ground solutions. This position provides Systems Engineering & Technical Advisory (SETA) support services. We support development and delivery of next generation and generation after next national security systems based on land, at sea, in air, and in space. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. Description SAIC seeks an Experimental Satellite Ground Systems Engineer to join our team of professionals providing technical and program services to the U.S. Government (USG).
Systems Platform Engineer II
Company: Mastercard
Location: Washington DC
Posted Mar 16, 2024
<p><b>Our Purpose<b> <p> <p>We work to connect and power an inclusive digital economy that benefits everyone everywhere by making transactions safe simple smart and accessible Using secure data and networks partnerships and passion our innovations and solutions help individuals financial institutions governments and businesses realize their greatest potential Our decency quotient or DQ drives our culture and everything we do inside and outside of our company We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results <p> <p><b>Title and Summary<b> <p> <p>Systems Platform Engineer II <p> <p>Overview <p> <p>Data and Services is a key differentiator for Mastercard providing the cuttingedge services that help our customers grow Focused on thinking big and scaling fast around the globe this agile team is responsible for endtoend solutions for a diverse global customer base Centered on datadriven technologies and innovation these services include paymentsfocused consulting loyalty and marketing programs business Test amp Learn experimentation and datadriven information and risk management services <p> <p>The Distributed Platforms team supports this mission and is responsible for the deployment configuration maintenance backup and support of multiple onpremise and cloud hosted data centers In this role you will help lead key business projects adapting and architecting our infrastructure to support onpremise deployments of our product Our engineers and architects have the opportunity to build a longterm and exciting career in a dynamic technology oriented and rapidly growing organization <p> <p>Role <p> <p>Installing administering and monitoring physical and virtual infrastructure in both local and remote geographies <p> <p>Automating commonly performed tasks using scripting and query languages such as Bash Powershell and SQL <p> <p>Work with internal engineering and client services teams to provision provide access and troubleshoot various testing and production resources <p> <p>Supporting virtualization platforms such as VMWare <p> <p>Documenting commonly encountered issues and creating documentation on newly implemented systems on various Atlassian products <p> <p>Participate in on call rotations responding to afterhours incidents in a timely manner <p> <p>About You <p> <p>Strong desire to automate common tasks <p> <p>Ability to design solutions to complex problems independently and in a team setting <p> <p>Strong experience with OSlevel system administration either Microsoft Windows Server or Linux <p> <p>Familiarity with monitoring technologies such as Splunk Azure Log Analytics or PRTG <p> <p>Ability to juggle competing tasks and prioritize <p> <p>Proven ability to communicate with team members effectively <p> <p>Strong analytical and problemsolving skills <p> <p>Understanding of working in an agile team environment <p> <p>Desired Skills amp Experience <p> <p>Knowledge of managing scalable and highperformance software applications and systems <p> <p>The Ideal Candidate <p> <p>Experience with managing Linux systems such as RHEL or Ubuntu <p> <p>Understanding of system deployment and configuration management using Ansible Terraform Chef or SCCM <p> <p>In the US Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law If you require accommodations or assistance to complete the online application process please contact reasonableaccommodationmastercardcom and identify the type of accommodation or assistance you are requesting Do not include any medical or health information in this email The Reasonable Accommodations team will respond to your email promptly <p> <p><b>Corporate Security Responsibility<b> <p> <p>All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must <p> <ul><li>Abide by Mastercards security policies and practices<li> <li>Ensure the confidentiality and integrity of the information being accessed<li> <li>Report any suspected information security violation or breach and<li> <li>Complete all periodic mandatory security trainings in accordance with Mastercards guidelines<li> <ul><p>In line with Mastercards total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary based on location experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role Mastercard benefits for full time and certain part time employees generally include insurance including medical prescription drug dental vision disability life insurance flexible spending account and health savings account paid leaves including 16 weeks new parent leave up to 20 paid days bereavement leave 10 annual paid sick days 10 or more annual paid vacation days based on level 5 personal days 10 annual paid US observed holidays 401k with a bestinclass company match deferred compensation for eligible roles fitness reimbursement or onsite fitness facilities eligibility for tuition reimbursement genderinclusive benefits and many more<p>
Associate Human Resources Business Partner
Company: Appian Corporation
Location: Washington DC
Posted Mar 16, 2024
<div> <p>Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent amp Resolution define who we are In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication These values guide our actions and shape our culture every day When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things<p> <div> <p><b><span>Appian is seeking an Associate HR Business Partner to support our Technical and Go to Market teams This position is perfect for someone who is looking for a fastpaced environment has a willingness to learn and is open to new experiences The Associate HRBP is an integral part in implementing People programs and building employee relationships This role is perfect for someone who loves bouncing between understanding complex business challenges and working closely with people<span><b><p> <p><b><span>If you are interested in this role keep reading<span><b><p> <p><b><b>What you would be doing<b><b><p> <ul><li> <p><b><span>Assist in the development and implementation of HR policies and procedures ensuring they are in line with current laws and Appian culture<span><b><p> <li> <li> <p><b><span>Providing timely followup correspondence to employees and department leaders<span><b><p> <li> <li> <p><b><span>Creating trusting relationships with coworkers and managers across departments<span><b><p> <li> <li> <p><b><span>Finding new and creative ways to engage with employees<span><b><p> <li> <li> <p><b><span>Assist in Employee Relations including HR investigations and performance management coaching<span><b><p> <li> <li> <p><b><span>Continuous personal development in HR practices trends and tools to ensure the HR function is at the forefront of industry standards<span><b><p> <li> <li> <p><b><span>Assisting in managing organizational change helping to communicate changes to employees and supporting them through transitions<span><b><p> <li> <li> <p><b><span>Collaborating with other departments such as finance IT HR Ops training development or legal to align HR strategies with overall Appian objectives<span><b><p> <li> <li> <p><b><span>Collect and analyze data to generate insights and recommendations<span><b><p> <li> <li> <p><b><span>Handling employee grievances mediating conflicts and providing a channel for employee feedback to management<span><b><p> <li> <li> <p><b><span>Create reports to communicate engagement score trends and employee performance metrics<span><b><p> <li> <li> <p><b><span>Gain a deep understanding of the organizations business and People team approach<span><b><p> <li> <li> <p><b><span>Work closely with stakeholders to identify process improvements<span><b><p> <li> <li> <p><b><span>Continuously seek opportunities to enhance employee engagement<span><b><p> <li> <ul><p><b><span> <span><b><p> <p><b><b>Required Qualifications<b><b><p> <ul><li> <p><b><span>01+ years of similar experience relative to HR andor office experience<span><b><p> <li> <li> <p><b><span>Bachelors degree in a related subject area eg Human Resources Business Psychology Finance etc<span><b><p> <li> <li> <p><b><span>Proficient with Google Suite Docs Sheets Keep etc <span><b><p> <li> <li> <p><b><span>Extraordinarily detail oriented selfmotivated and adaptable with a proactive approach<span><b><p> <li> <li> <p><b><span>Able to work well under pressure take initiative and be flexible and cooperative<span><b><p> <li> <li> <p><b><span>Excellent written verbal communication and interpersonal skills to engage with executivelevel personnel<span><b><p> <li> <li> <p><b><span>Plus Experience in a similar role supporting executives or providing white glove service<span><b><p> <li> <ul><div> <p><strong>Tools and Resource <strong><p> <ul><li><span>Training and Development During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires <span><li> <li><span>Growth Opportunities Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education This commitment ensures that employees have access to a holistic range of development opportunities<span><li> <li><span>Community Well immerse you into our community rooted in respect starting on day one Appian fosters inclusivity through our 8 employeeled affinity groups These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company<span><li> <ul><p><strong>About Appian<strong><p> <p>Appian is a software company that automates business processes The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences For more information visit appiancom Nasdaq APPN<p> <p><strong>Follow Appian<strong><strong> <strong>Twitter LinkedIn<p> <p><em>Appian Corporation is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age genetic information or any other characteristic protected by law Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker<em><em> <em><em>Pay Transparency Nondiscrimination<em><em> Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws<em><em><em><p> <p><em>If you need a reasonable accommodation for any part of the employment process please contact us by email at ReasonableAccommodationsappiancom and let us know the nature of your request and your contact information Requests for accommodation will be considered on a casebycase basis Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<em><p> <p><em>Appians Privacy Policy<em><em> <em><em> <em><p> <div>