Customer Satisfaction Jobs in Washington DC
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ServiceNow Developer
Company: Alarm.com
Location: Washington DC
Posted Mar 10, 2024
<p><strong>Job Description<strong><p> <p>The ServiceNow DeveloperAdministrator is responsible for development administration and integration of the companys ServiceNow implementation including system integrations custom code 3rdparty applications and other company systems This person collaborates with other departments to meet the changing business requirements as the company continues to grow This role also plays an important function of gathering business requirements testing enhancements and implementing projects<p> <p><strong>Responsibilities<strong><p> <ul type=disc><li>Develop custom ServiceNow applications using modern web technologies<li> <li>Configure outofthebox workflows and createmaintain custom workflows<li> <li>Configure application related fields forms views email notifications acceptance roles and access controls<li> <li>Integrate ServiceNow applications with third party systemsapplications via APIs<li> <li>Build ServiceNow Reports dashboards and homepages<li> <li>Administer the ServiceNow instance including the delegation of groups modification of CMS workflows business rules UI actions UI policies ACLs dictionary catalog items and updates of all other existing solutions requiring revisions<li> <li>Participate in internal and customer meetings identify unique use cases for the ServiceNow platform<li> <li>Rapidly prototype new solutions to demonstrate ServiceNow capabilities to our clients<li> <li><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>Other duties as assigned<span><span><li> <ul><p><strong>Requirements<strong><p> <ul type=disc><li>5 years implementing and administering ServiceNow solutions<li> <li>Bachelors Degree<li> <li>Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool<li> <li>Experience integrating ServiceNow with external systems through SOAP or REST web services<li> <li>Experience with the ServiceNow Studio IDE<li> <li>Experience using the Workflow Editor to configure workflows<li> <li>Experience with HTML5 JAVA JavaScript jQuery CSS Angularjs<li> <li>ServiceNow Certified Application Developer or Certified Implementation Specialist<li> <li>Experience with ServiceNow System Administration<li> <li>Ability to stay on schedule and produce results in a timely manner<li> <li>Excellent verbal interpersonal and written communication skills<li> <li>Strong analytical problemsolving and decisionmaking capabilities<li> <ul><p><strong>WHY WORK FOR ALARMCOM<strong><p> <ul><li><strong>Collaborate with outstanding people<strong> We hire only the best Our standards are high and our employees enjoy working alongside other high achievers<li> <li><strong>Make an immediate impact<strong> New employees can expect to be given real responsibility for bringing new technologies to the marketplace You are empowered to perform as soon as you join the Alarmcom team<li> <li><strong>Gain well rounded experience<strong> Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business<li> <li><strong>Focus on fun<strong> Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other fun corporate events<li> <li>Alarmcom values working together and collaborating in person Our employees work from the office 4 days a week<li> <ul><p><strong>COMPANY INFO<strong><p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p><strong>COMPANY BENEFITS<strong><p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p>Alarmcom is an Equal Opportunity Employer<p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p><strong>Notice To Third Party Agencies<strong><p> <p>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you <strong>If you are interested in working with <strong><strong>Alarmcom<strong><strong> please email your company information and standard agreement to<strong> RecruitingPartnershipsAlarmcom<strong><strong><p> <p><br ><p>
Lead Incident Responder
Company: Rapid7
Location: Washington DC
Posted Mar 10, 2024
<p><b>Lead Incident Responder<b><br >Do you enjoy being in the fight investigating unusual activity tearing apart malware and chasing attackers in real time Do you pride yourself on developing methods for identifying and analyzing breaches Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response <br >Rapid7s Detection amp Response Services team offers the opportunity to respond to active incidents uncover previously unidentified breaches and work with clients to simulate fullscale incidents in their own environments Our Incident Responders pride themselves on their ability to think critically adapt to constantly changing attack methodologies deliver topnotch Incident Response services and help our customers improve their programs <br ><b>About the Role<b><br >Rapid7 Incident Responders split their time between reactive breach response cases supporting Rapid7 customers and others in their greatest time of need and proactive customer engagements delivering threat hunting and detection amp response exercises with our customers dedicated internal security teams Rapid7 aims to provide unparalleled worklife balance that allows talented experts to thrive in a reactive Incident Response setting Incident Responders help to impact the direction of Rapid7s Products and Services<br >In this role you will<br ><p><ul><li>Be responsible for the daily oversight and consistent delivery of multiple proactive and reactive incident response service engagements<li> <li>Provide expert guidance and support to Incident Responders and Customer Advisors delivering timely and constructive performance feedback and serving as an escalation point during engagements<li> <li>Focus on technical and procedural service delivery improvements through a variety of initiatives that may include a variety of development engineering training and enablement responsibilities<li> <li>Proactively maintain awareness of and educate internal teams on the latest attacker TTPs and the appropriate response techniques required to properly investigate them<li> <li>Execute on responsibilities as part of Rapid7s Emergent Threat Response program<li> <li>Scope prospective proactive and reactive incident response service engagements<li> <li>Participate in presales conversations with prospective customers Sales enablement sessions and other methods of driving business in your respective region<li> <li>Liaison with external legal counsel cyber insurance carriers and other third party resources to ensure customer expectations are met<li> <li>Lead and assist with incident response engagements as necessary<li> <ul><p><br >The skills youll bring include<br ><p><ul><li>35+ years of handson incident response experience including leading and conducting technical incident response investigations<li> <li>Extensive experience in enterprise security and how various technologies work together for increasing threat detection and streamlining incident response including EDR SIEM Velociraptor OSQuery and other tools<li> <li>Strong technical experience in four of the six areas below <br ><ul><li>Incident Management<li> <li>Host forensics Windows Mac Linux<li> <li>Network traffic analysis<li> <li>Log Review<li> <li>Malware triage<li> <li>Cloud technologies including AWS Azure and GCP<li> <ul><li> <li>Ability to build relationships with and understand business needs of customers and deliver demonstrable value<li> <li>Outstanding verbal and written communication skills in particular the ability to effectively communicate investigation findings and associated mitigation and remediation actions to technical and nontechnical audiences including executive leadership and legal counsel<li> <li>Proven ability to provide leadership to junior team members through job shadowing and mentoring<li> <li>Highly selfmotivated and selfdirected outstanding time management and prioritization skills<li> <li>Willingness to participate in an oncall rotation that may include eveningweekend work as required<li> <li>Relevant industry certifications such as but not limited to GCIA GCIH GDAT GCFE and GFCA<li> <ul><p><br >We know that the best ideas and solutions come from multidimensional teams Thats because these teams reflect a variety of backgrounds and professional experiences If you are excited about this role and feel your experience can make an impact please dont be shy apply today<br ><b>About Rapid7<b><br >At Rapid7 we are on a mission to create a secure digital world for our customers our industry and our communities We do this by embracing tenacity passion and collaboration to challenge whats possible and drive extraordinary impact<br >Here were building a dynamic workplace where everyone can have the career experience of a lifetime We challenge ourselves to grow to our full potential We learn from our missteps and celebrate our victories We come to work every day to push boundaries in cybersecurity and keep our 10000 global customers ahead of whatevers next<br >Join us and bring your unique experiences and perspectives to tackle some of the worlds biggest security challenges<br >All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law<p>
Junior Elasticsearch Developer
Company: ManTech
Location: Washington DC
Posted Mar 10, 2024
<p><b>Secure our Nation Ignite your Future<b> <p> <p>Become an integral part of a diverse team while working at an Industry Leading Organization where our employees come first At ManTech International Corporation youll help protect our national security while working on innovative projects that offer opportunities for advancement <p> <p>Currently we are seeking a motivated career and teamoriented <b>Junior <b><b>Elasticsearch Developer <b>in support of the US Department of Homeland Security DHS Cybersecurity and Infrastructure Security Agency CISA Continuous Diagnostic amp Mitigation CDM Data Services Program The CDM Data Services Program is a critical component of CISAs national effort to ensure the defense and resilience of cyberspace This is a remote position where the candidate can work from any location within the United States provided they are able to work on an eastern time zone schedule <p> <p>The CDM Data Services Program mission is to provide a standardized platform to collect transform and integrate cybersecurity data from relevant authoritative data sources into a coherent data delivering actionable information into Agency and Federal Dashboards to identify risk areas in support of mitigation as well as to facilitate coordinated agency and national response to cyberthreats <p> <p>The <b>Elasticsearch Developer<b> responsibilities include conducting full development lifecycle of data that includes requirements from DHS other OMB initiatives and provide support for the whole program This position also requires building a new data automation practice on the program to address our clients most pressing needs with Cyber Security Threats and Data The successful candidate will bring a consultative approach to data to improve the value of the data thats being collected by our customers This position is also a thought leader in the practice of Big Data in solving our clients cyber security problems coupled with demonstrated experience designing and developing enterprise data solutions for large clients by providing a new approach to the team presenting white papers and other solutions <p> <p><b>Responsibilities include but are not limited to<b> <p> <ul><li>Develop and implement scripts in python3 BASH to interact with the Elasticsearch API to configured indices visualizations manipulate existing data and perform complex search queries<li> <li>Develop advanced KQL queries to power visualizations reports and other use cases as needed<li> <li>Develop dynamic Kibana visualizations to display complex analytics of data stored in elastic indices<li> <li>Set up and utilize cross cluster search<li> <li>Establish streaming data pipelines using Elastic Beats Agent on endpoints fleet server and elastic integrations<li> <li>Develop data reporting methodologies within Elastic Cloud Enterprise to advance CDM functionality and usability within Agency environments<li> <li>Develop YAML configuration files for standard elasticsearch and containerized elastic platforms<li> <li>Develop code to interact with nonElastic APIs ie cyber security tools such as Tennablesc for purposes of data mining<li> <li>Design and implement ELK ElasticSearch Logstash and Kibana stack solutions<li> <li>Support Big Data platform build in the cloud<li> <li>Investigate alternatives for data storing and processing to ensure implementation of the most streamlined solutions<li> <li>Work with Data and Architect team to understand Data that is generated by multiple tools such as Asset Management Identity Management Vulnerability management<li> <li>Develop rules and algorithms for Data processing transformation and correlations<li> <li>Work with data stores that support the scalable processing and storage of our high frequency data<li> <li>Customize integration tools warehouses databases and analytical systems<li> <li>Automate manual processes using Python BASH PowerShell or other scripting language<li> <li>Review Identify Analyze data from multiple source Cyber Security tools at multiple agencies<li> <li>Interpret data analyze results using statistical techniques and support data trends based on the customer needs<li> <li>Develop and implement databases data collection systems data analytics and other strategies that optimize statistical efficiency and quality<li> <li>Acquire data from primary and other data sources and maintain databasesdata systems<li> <li>Identify analyze and interpret trends or patterns in complex data sets<li> <li>Analyze source data and types identify data requirements for destination systems<li> <li>Analyze interpret and develop data models on data based on Data Dictionary amp Logical Data Models guidance<li> <li>Locate and define new process improvement opportunities<li> <li>Ensure that mapping of data elements provided by COTS products to the Logical Data Model<li> <ul><p><b>Basic Qualifications<b> <p> <ul><li>Bachelors degree complete or in progress preferably in applied mathematics statistics computer science data science electrical engineering physics or closely related field<li> <li>Experience with scripting languages like Python Bash Powershell R<li> <li>Knowledge of and experience with reporting packages Business Objects etc databases SQL MySql etc programming XML Javascript or ETL frameworks<li> <li>Understanding of containerized PaaS platforms such as Azure Kubernetes Service or Elastic Kubernetes Service as well as IaaS hosted platforms such as docker<li> <li>Familiarity with the opensource alternatives to licensed Elasticsearch OpenSearch<li> <li>Proven ability to use multiple REST API authentication types knowledge of REST methods and ability to mine APIs to meet data requirements<li> <li>Experience with database query languages like SQL TSQL KQL<li> <li>Operating system experience with Linux<li> <li>Proficient at queries report writing and presenting findings<li> <li>Experience collaborating with US Government Agencies state or local governments or commercial entities to develop IT service program maturity in accordance with Federal IT mandates and best practices<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>A minimum of one 1 year of experience<li> <li>Any related certifications<li> <li>Demonstrated ability to investigate data and present findings to internal teammates and client audiences<li> <li>Desired familiarity with the Elastic Cloud Computer ECE and Elastic Cloud on Kubernetes ECK platforms<li> <li>Experience in conducting assessments of an Enterprise by reviewing technical documentation conducting interviews and workshops to identify gaps and develop a tailored solution is highly desired<li> <ul><p><b>Clearance Requirements<b> <p> <ul><li>Must be a US citizen and pass a background investigation<li> <li>Able to obtain and maintain a DHS SuitabilityEntry on Duty EOD<li> <ul><p><b>Physical Requirements<b> <p> <ul><li>Must be able to be in a stationary position more than 50 of the time <li> <li>Must be able to communicate converse and exchange information with peers and senior personnel <li> <li>Constantly operates a computer and other office productivity machinery such as a computer <li> <li>The person in this position frequently communicates with coworkers management and customers which may involve delivering presentations Must be able to exchange accurate information in these situations <li> <li>The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc<li> <ul><p>For all positions requiring access to technologysoftware source code that is subject to export control laws employment with the company is contingent on either verifying USperson status or obtaining any necessary license The applicant will be required to answer certain questions for export control purposes and that information will be reviewed by compliance personnel to ensure compliance with federal law ManTech may choose not to apply for a license for such individuals whose access to exportcontrolled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone <p> <p>ManTech International Corporation as well as its subsidiaries proactively fulfills its role as an equal opportunity employer We do not discriminate against any employee or applicant for employment because of race color sex religion age sexual orientation gender identity and expression national origin marital status physical or mental disability status as a Disabled Veteran Recently Separated Veteran Active Duty Wartime or Campaign Badge Veteran Armed Forces Services Medal or any other characteristic protected by law <p> <p>If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system please contact ManTechs Corporate EEO Department at 703 2186000 ManTech is an affirmative actionequal opportunity employer minorities females disabled and protected veterans are urged to apply ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunityaffirmative action policies ManTech does not accept resumes from unsolicited recruiting firms We pay no fees for unsolicited services <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access httpwwwmantechcomcareersPagescareersaspx as a result of your disability To request an accommodation please click careersmantechcom and provide your name and contact information<p>
Project Management, Senior Advisor
Company: ENGIE North America
Location: Washington DC
Posted Mar 10, 2024
<p>ENGIE is committed to reshaping the energy future through the global implementation of a lower carbon energy economy in order to preserve the worlds natural resources We are looking for talented and driven people who are committed to making the vision a reality <p> <p>The longterm lease and concession agreement with Georgetown University is a flagship project which is redefining how utility operations and investments should be made by bringing the strengths of a publicprivate partnership <p> <p>The Georgetown University Law Campus Centralization Project is one of the major campus infrastructure upgrade projects that will help Georgetown University to reach its sustainability goals The Law Campus consists of 6 buildings with an additional building under construction served by 4 local utility plants Existing equipment in the buildings is past lifecycle and needs replacement The project consists of a new centralized system including boilers chillers heat pumps and cooling towers and associated distribution to serve the entire Law Campus There will be a concurrent scope for replacement of major inbuilding equipment to include airhandling unitsfancoil unitsexhaust fans generator MCCs distribution pumps electrical switchboards local transformers <p> <p>Reporting directly to the Director Capital Projects the Law Campus Utility ImprovementsCentralization Project Senior Project Manager will be a part of the ENGIE team at the Georgetown Campus and will lead the development design and construction of the centralization project centralizing operations and controls and adding new technologies provide guidance and leadership to the InBuilding Scope Project Manager who will report directly to the Senior Project Manager solicit and manage the contracts for the project and liaise the project management activities and reporting with the University and internal stakeholders <p> <p>What youll do <p> <ul><li>Manage the project management team including internal staff and external consultants with the functions required to deliver a large industrial project on time on budget and without health safety environmental and public relations issues<li> <li>Develop the contracts with assistance from legal counsel and contracts manager solicit RFPs award contracts and manage them for design and construction of central plant heating and cooling distributions and major inbuilding equipment replacement<li> <li>Provide leadership and oversight to the project management team following ENGIEs project management and reporting processes through all phases of project development and execution<li> <li>Develop project definition documents including scope schedule budget forecasts resource requirements risk registers among others<li> <li>Hire consultants external contractors and internal employees to successfully complete this project<li> <li>Ensure project is executed on time under budget with no health safety environmental and public relations incidents<li> <li>Liaise and coordinate all design construction and commissioning activities with related ENGIE and Georgetown University staff<li> <li>Provide regular reports to the Director Capital Projects Georgetown and ENGIE management with key statistics and summary reports to Georgetown University<li> <li>Provide lateral and direct management as appropriate to other ENGIE employees supporting the projects <li> <li>Manage the information exchange and liaison with all state local and university entities<li> <ul><p>What you bring <p> <ul><li>Bachelor of Science in a relevant area or equivalent demonstrated experience<li> <li>A minimum of five 5 years experience required with a preference for those with previous experience in management of similar industrial construction projects or urban setting such as a university campus <li> <li>Excellent communication skills verbal and written to be able to engage with all stakeholders including Georgetown University faculty and students as well as staff contractors and government agencies<li> <li>PMP certification is a plus<li> <li>Strong acumen in financial and contractual aspects of capital projects in addition to technical and organizational structures<li> <li>Must be able to multitask utilize problem solving and interpersonal skills<li> <li>Strong management and leadership skills<li> <li>Knowledge of modern management tools in continuous improvement<li> <ul><p>Additional InformationConditions <p> <ul><li>Ability to meet highest attendance requirements<li> <li>Ability to communicate effectively<li> <li>Ability to handle multiple assignments on a timely basis with a high degree of accuracy<li> <li>Ability to use company computer<li> <ul><p>Why ENGIE <p> <p>ENGIE North America isnt just participating in the ZeroCarbon Transition were leading it Join us as we develop energy that is renewable efficient and accessible to everyone <p> <p>Unite with us in leading the transformation of the world of energy ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future Are you up for the challenge <p> <p>At ENGIE our goal is to support promote and thrive on diversity equity and inclusion We do so for the benefit of our employees customers products and services and community ENGIE is proud to be an equal opportunity workplace and we are firmly committed to creating an equitable and inclusive environment for all employees <p> <p>We are committed to providing employees with a work environment free of discrimination and harassment All employment decisions at ENGIE are based on business needs job requirements and individual qualifications ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race color creed religion national origin ancestry citizenship age sex or gender including pregnancy childbirth and related medical conditions gender identity or gender expression including transgender status sexual orientation marital status civil union or domestic partnership status military service or veteran status physical or mental disability protected medical condition genetic information or any other legally protected category referred to as protected characteristics as defined by applicable federal state or local law in the locations where we operate <p> <ul><li>Salary Range $128400$196000 annually<li> <li>Actual salary offered may vary depending on geography experience education internal pay alignment or other bona fide factors<li> <li>In addition to salary this position is eligible for a competitive bonus incentive plan<li> <li>At ENGIE we understand that benefits matter we offer competitive benefit options including medical dental and vision coverage life insurance employer paid shortterm and longterm disability insurance paid vacation holidays sick leave parental leave and a 401k Retirement Savings Plan option with a company match<li> <li>More information can be found here <b>Discover our employee benefits<b><li> <ul><p>ENGIE complies with all federal state and local minimum wage laws <p> <p>Your talent acquisition partner can share more specific information regarding the salary for the position based on the work location <p> <p>If you need assistance with this application or a reasonable accommodation due to a disability you may contact us at ENGIENAENGIEHRengiecom This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status <p> <p>Business Unit GBU Energy Solutions <p> <p>Division ESI NORTHAM <p> <p>Legal Entity ENGIE North America Inc <p> <p>Contract Type Permanent <p> <p>Job Type Full Time <p> <p>Professional Experience Skilled gt3 experience <p><p>Education Level Bachelors Degree<p>
Manager, ECMS Operations
Company: ePlus
Location: Washington DC
Posted Mar 10, 2024
<p>Overview <p> <p>As a Manager of ECMS Operations you will have experience and a passion for delivering nextgeneration public cloud managed services for our customers onto the Azure platform This role will be responsible for working with the business and technical practice leaders with a focus on driving innovation as it relates to customer experience and internal operational processes Ideal candidates should have multiple years of experience overseeing the delivery of complex globally diverse services into the public cloud <p> <p>Responsibilities <p> <p><strong>Job Responsibilities <strong> <p> <ul><li>Defining creation and execution of operational processes that drive innovation and efficiency of the delivery of cloud managed services<li> <li>Lead and manage Cloud Engineering Support Teams<li> <li>Define and Measure KPIs as it relates to service delivery and customer satisfaction<li> <li>Leverage Microsofts Azure DevOps or similar work tracking tools to manage projects<li> <li>Work with our strong team of multidisciplinary geographically distributed developers data ops and field staff in a fastpaced environment working side by side and energizing as a whole<li> <li>Manage and deliver Cloud product releases on time using Agile process in coordination with architecture team and program management<li> <li>Participate regularly as a duty manager in an oncall rotation<li> <ul><p><strong>Your Corporate Responsibilities <strong> <p> <p>Internal Control responsibilities vary by role and are subject to change Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis <p> <ul><li>Handle confidential matters and information professionally<li> <li>Conduct business in a professional competent and ethical manner<li> <li>Adhere to corporate policies and procedures<li> <ul><p><strong>Job KnowledgeSkills <strong> <p> <ul><li>Ability to define create and measure operational processes that drives innovation<li> <li>Azure experience with multiple Azure IaaS and PaaS offerings<li> <li>Familiar with public cloud security and governance<li> <li>Experience with cloudnative and serviceoriented architectures<li> <li>Agile development models <li> <li>Experience in documenting and explaining complex system requirements<li> <li>Collaborative with the ability to influence team members development teams and other business groups often without direct management authority<li> <li>Demonstrated experience managing stakeholders expectations and effectively mitigating dissatisfied stakeholders<li> <li>Proven track record of managing strong multidisciplinary geographically distributed teams in a fastpaced environment handling technical and operational challenges for growth<li> <li>End to end experience in defining and delivering Customer Experience from the initial sales cycle to the ongoing support phase<li> <ul><p><strong>Education and Experience <strong> <p> <ul><li>Managerial experience in a Professional or Managed Services unit delivering services to Enterprise customers in the Public Cloud<li> <li>2+ years of experience managing technicalengineering teams<li> <li>3+ years of experience in leading and overseeing the delivery of public cloud services<li> <li>7+ years of experience in overseeing the delivery of complex datacenter andor public cloud environments<li> <ul><p><strong>Position Specifics<strong> <p> <p>The base salary range for this position at commencement of employment is expected to be between $120000 and $160000 annually however base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including commissions and discretionary bonuses in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment ePlus Benefits highlights can be viewed here <p> <p>If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p><strong>Physical Requirements of Position <strong> <p> <p>Ability of finger dexterity to be used primarily to make small movements such as typing picking up small objects or pinching fingers together Movements frequently and regularly required using the wrists hands and or fingers Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately loudly or quickly Hearing ability must be at a level to hear average or normal conversations and receive ordinary information Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery Physical strength for sedentary work with sitting most of the time May have to exert or lift up to 10 20 pounds of force occasionally and active work that could include climbing a ladder and using power tools <p> <p>ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race color religion gender age national origin citizenship disability veteran status or any other classification protected by federal state or local law ePlus promotes affirmative action for minorities women disabled persons and veterans<p>
Content Strategist
Company: Aptive Resources
Location: Washington DC
Posted Mar 10, 2024
<p><strong>Job Summary<strong> <p> <p>Aptive is seeking a Content Strategist to provide communications support services to support enterprise human capital program strategy and support services within the Office of Personnel Management OPM The ideal candidate will have comprehensive experience in largescale communications campaigns for federal government clients <p> <p>The candidate must have strong writing communication and organizational skills The candidate is an expert in developing communications content and strategies to engage key audiences The candidate should be able to translate complex data and content into plain language customerfacing materials to be used for training web content briefings infographics and reports <p> <p>The candidate should be a selfstarter proactive problemsolver timely communicator and actionoriented team player Heshethey must be committed to providing superior service act poised in a fastpaced environment and have a positive and flexible attitude <p> <p>This position is a fulltime contingent hire <p> <p><strong>Primary Responsibilities<strong> <p> <ul><li>Supporting the design development delivery and of communications using plain language and ensuring consistent style and tone <li> <li>Developing and editing customer facing materials eg training marketing web content briefing recruiting project update resource center<li> <li>Developing style and branding guides and templates for commonly used tools such as PowerPoint<li> <li>Ensuring documents are 508 compliant and align with accessibility standards <li> <li>Supporting the development of a customer outreach strategy and communication materials for program initiatives system issues and feature delivery<li> <li>Supporting the production including scripting recording editing of short training or product videos <li> <li>Creating program communications using multimedia tools such as Emma Survey Monkey Mediawiki Adobe Webex Camtasia or Snagit <li> <li>Conducting analysis of communication tools and making recommendations to improve efficiency effectiveness and ROI <li> <li>Creating user support materials such as SOPs user guides and customerfacing materials <li> <li>Developing a knowledge management strategy for internal resources <li> <li>Supporting customer work groups and other stakeholder community groups including scheduling and facilitating meetings<li> <ul><p><strong>Minimum Qualifications<strong> <p> <ul><li>6+ years of relevant experience in communications andor content strategy<li> <li>Bachelors degree in related area of study<li> <li>Experience in content strategy andor knowledge management<li> <li>Experience delivering live training sessions virtually and inperson<li> <li>Experience designing professional marketing or customerfacing materials<li> <li>Demonstrated understanding of content strategys role in digital design and development process<li> <li>Experience managing content strategy activities<li> <li>Ability to obtain and maintain a Public Trust clearance<li> <li>Legal authorization to work in the US <li> <ul><p><strong>Desired Qualifications<strong> <p> <ul><li>Familiarity with multimedia tools such as Emma Survey Monkey Mediawiki Adobe Webex Camtasia and Snagit <li> <li>Demonstrated experience working in the human resources industry or with human resources programs andor in an IT environment or with IT programs<li> <li>Ability to get up to speed quickly on complex issues desire to work in a fastpaced rapidly evolving environment<li> <li>Strong conceptual and systems thinking<li> <li>Capable selfstarter with a drive to get all types of work done and high attention to detail<li> <li>Excellent organizational skills<li> <li>Outstanding written and verbal communications skills<li> <li>Good time management skills and ability to meet deadlines<li> <li>Ability to work well within a team environment<li> <li>Ability to carry out multiple tasks under tight deadlines<li> <ul><p><strong>About Aptive<strong> <p> <p>Aptive is a modern federal consulting firm focused on human experience digital services and business transformation We harness creativity technology and culture to connect people and systems to impact the world Were advisors strategists and engineers focused on people above all else <p> <p>We believe in generating success collaboratively leaving client organizations stronger after every engagement and building trust for the next big challenge Our work inspires people fuels change and makes an impact Join our team to be part of positive change in your community and our nation <p> <p><strong>EEO Statement<strong> <p> <p>Aptive is an equal opportunity employer We consider all qualified applicants for employment without regard to race color national origin religion creed sex sexual orientation gender identity marital status parental status veteran status age disability or any other protected class <p> <p>Veterans members of the Reserve and National Guard and transitioning activeduty service members are highly encouraged to apply<p>
Program Training Manager
Company: KeenLogic
Location: Washington DC
Posted Mar 11, 2024
<p><span><span><span>KeenLogic is seeking a Required Training Manager to join our team on Capitol Hill at the US House of Representatives This is an onsite role Monday through Friday This is a fulltime position offering full health benefits PTO 401k and monthly reimbursement for travel<br ><strong><span><span>Background<span><span><strong><span><span><span><p> <p><span><span><span>The Required Training Manager will manage the planning administration communication scheduled delivery and evaluation of the three House required training programs with specific focus on end user training to meet specific business needs of Members Committee Leadership Offices and their staff The incumbent will focus on operational delivery support and closure of required training programs for Ethics Cybersecurity and Workplace Rights and Responsibilities This position does not have supervisorymanagerial responsibilities<span><span><span><p> <p><span><span><span><b>Job Responsibilities<b><span><span><span><p> <ul><li><span><span>Manage required training project timelines communications and deliverables<span><span><li> <li><span><span>Work closely with required training stakeholders to ensure setup and operational activities meet their requirements and stay on schedule<span><span><li> <li><span><span>Supervise setup of required training courses in Learning Management System<span><span><li> <li><span><span>Analyzes performance problems and identify opportunities for improvement for required training Analyze procedures and processes recommend practical solutions and determine and promote effective training compliance<span><span><li> <li><span><span>Maintain required training policies up to date in Learning Management System HouseNet and all platforms where advertised<span><span><li> <li><span><span>Conduct outreach communication and advertising activities<span><span><li> <li><span><span>Maintain administrative workflow of all required training items agendas policies and procedures of operational delivery<span><span><li> <li><span><span>Create efficiencies amongst the three required training programs and find solutions to synchronize processes amongst them<span><span><li> <li><span><span>Produce Workplace Rights and Responsibilities report as needs to include weekly monthly bi annual and end of year report<span><span><li> <li><span><span>Communicate issues and updates of training programs to director<span><span><li> <ul><p> <p> <p><span><span><span><b>Requirements<b><span><span><span><p> <ul><li><span><span>Bachelors degree or equivalent work experience in training and in managing a centralized training function <span><span><li> <li><span><span>Demonstrated ability to identify and apply technical and behavioral performance improvement solutions to help achieve organizational goals <span><span><li> <li><span><span>Excellent communication skills written and verbal <span><span><li> <li><span><span>Complex problemsolving skills and strong analytical abilities <span><span><li> <li><span><span>Ability to build relationships and work collaboratively <span><span><li> <li><span><span>Ability to operate effectively in a team environment<span><span><li> <li><span><span>Demonstrated success in managing multiple projects and competing priorities <span><span><li> <li><span><span>Strong facilitation and presentation skills <span><span><li> <li><span><span>Excellent organizational skills and proficient in the use of personal computer<span><span><li> <li><span><span>Selfstarter proven capability to address complex challenges and to work simultaneously with multiple internal and external customer groups <span><span><li> <li><span><span>Knowledge of Housetraining systems<span><span><li> <ul><p><br ><p><p><span><span><span><b>Knowledge Skill and Ability KSA and Competency Requirements<b><span><span><span><p> <ul><li><span><span>Demonstrated and extensive experience in training subject areas is required platforms delivery methods analytics survey customer feedback<span><span><li> <li><span><span>Demonstrated passion for training and working with staff<span><span><li> <li><span><span>Demonstrated ability to be a selfstarter is required<span><span><li> <li><span><span>Demonstrated ability to convey information in a clear manner is required<span><span><li> <li><span><span>Ability to apply discretion in communications and interactions with coworkers and students<span><span><li> <ul><p><br ><p><p><span><span><span><b>Security Requirements<b><span><span><span><p> <ul><li><span><span>Must successfully complete a criminal history records check<span><span><li> <li><span><span>Employees may be subject to drug testing in accordance with the CAO Drug Free Workplace Plan<span><span><li> <li><span><span>Must be able to secure and maintain Federal Government Public Trust level of investigation as deemed appropriate by senior management<span><span><li> <ul><p> <p> <p> <p>
Business Development Manager
Company: Aptive Resources
Location: Washington DC
Posted Mar 10, 2024
<p><strong>Job Summary<strong> <p> <p>Aptive is seeking a Growth Manager with proven experience winning net new business in the federal civilian market The Growth Manager will have overall responsibility for managing and supporting opportunities from identification and qualification through the capture phase leading to proposal operations and overseeing all capture operations to include scheduling resource allocation and workload balancing and staff support as needed <p> <p>This role requires the ability to support multiple simultaneous opportunities in a collaborative environment and provide process leadership to capture strategic business opportunities Capable of executing full life cycle business development the Manager is fully responsible and accountable for all activities from identification through contract award and transition <p> <p>This hybrid position is located at Aptive headquarters in Old Town Alexandria Virginia <p> <p><strong>Primary Responsibilities<strong> <p> <ul><li>Secure meetings and build relationships with federal government employees in key target agencies<li> <li>Identify net new business opportunities through research industry engagement and network building<li> <li>Guide and Lead capture activities by actively collaborating with executives management teams internal business units BD and sales personnel partners consultants and subject matter experts to provide leadership support and overall direction to capture activities leading to bids and proposals BampP<li> <li>Translate win strategy into capture plan to include win themes discriminators competitive analysis pricetowin and customer engagement plan<li> <li>Create sound business case and value proposition based on customer requirements<li> <li>Develop update teaming strategies including negotiation of teaming agreements through completion<li> <li>Create modify update strategies approaches and plans that synthesizes information regarding the customer competitor and the companys strengths and weaknesses<li> <li>Establish and maintain common operating procedures for capture governance that is rightsized to the business needs and be responsible for maturing them as the company evolvesgrows Support the development and implementation of key business processes artifacts and templates for improved operations participate in strategic planning and contribute to advancement of SOPs<li> <li>Work with proposal management to develop winning proposals ensuring capture insights and win strategies are properly reflected in the final product<li> <li>Support other business development and sales professionals eg qualification research editorial support volume management review participation when necessary as part of a teamfirst capture and proposal organization<li> <li>Work with Recruiting and HR to identify recruit and retain qualified resources<li> <li>Interpret technical and management requirements of Federal Government solicitations eg RFPRFQs RTEPTOPRs RFIs etc<li> <li>Conduct gap analysis to include capabilities qualifications technical and competitive<li> <ul><p><strong>Minimum Qualifications<strong> <p> <ul><li>Bachelors degree in a related field<li> <li>At least 7 years of experience in growth management in the federal space<li> <ul><ul><li>An understanding of technology services being deployed in the Federal Space to include customer and user experience human centered design deployment of lowno code platforms and data integration<li> <li>An understanding of and existing relationships within one or more federal civilian agencies ideally Department of Transportation Department of Energy<li> <li>Ability to effectively qualify opportunities based on size scope strategy alignment and capability fit<li> <li>Proven leadership skills in developing organizing and executing significant capture activities including building industry teams assessing win probability and ensuring timely execution of customer call plans to win business with new and existing customers<li> <li>Knowledge of BD and capture management process including the development of Management Technical and past performance approaches cost volume management teaming pricing strategies and competitive assessments<li> <li>Proven ability to secure meetings with net new customers and build relationships with strategic teaming partners<li> <li>Ability to understand profit and loss calculations and basic business finance<li> <li>Ability to help formulate winning technical management past performance cost and orals presentations strategies<li> <li>Familiarity with Federal contracting market frequently used resources and information sources to gain insights into potential opportunities<li> <li>Working knowledge of major federal contracting vehicle eg GSA OASIS T4NG STARS III CIOSP34 and other GWACIDIQ vehicles terms and conditions<li> <li>Working knowledge of FAR and DFARs<li> <li>Legal Authorization to work in the US<li> <ul><p><strong>Desired Qualifications<strong> <p> <ul><li>Excellent organizational skills with a highlevel attention to detail and ability to carry out multiple tasks under tight deadlines <li> <li>Ability to coordinate with a project team interact with seniorlevel executives and represent the client among internal and external stakeholders<li> <li>Ability to get up to speed quickly on complex issues desire to work in a fastpaced rapidly evolving environment<li> <li>Detailoriented analytical multitasker capable selfstarter with a drive to get all types of work done<li> <li>Ability to work effectively both independently and as part of a team<li> <li>Ability to coordinate and direct personnel lead teams and work independently with minimal guidance or supervision<li> <li>Ability to adapt to various people and working styles under tight deadlines<li> <li>Exceptional verbal and written communication skills including the ability to explain the rationale behind creative ideas to both clients and internal teams<li> <ul><p><strong>Client Information<strong> <p> <p>As a member of Aptives growth team you will play a key role facilitating and enabling Aptives pursuit of qualified opportunities aligned to corporate strategy throughout the opportunity lifecycle In this position you will collaborate with Aptive experts and team members to support Federal opportunities throughout the opportunity lifecycle including transition to service delivery and execution You will collaborate with both peers in the growth organization and accountbased leadership teams to make tangible contributions to Aptives growth <p> <p><strong>About Aptive<strong> <p> <p>Aptive is a modern federal consulting firm focused on human experience digital services and business transformation Our employees receive competitive compensation along with companypaid health care and shortterm disability plans We also offer a 401K plan with company match paid time off flexible savings accounts commuter benefits and companysponsored professional education opportunities <p> <p>Our work inspires people fuels change and makes an impact Join our team to be part of positive change in your community and our nation <p> <p><strong>EEO Statement<strong> <p> <p>Aptive is an equal opportunity employer We consider all qualified applicants for employment without regard to race color national origin religion creed sex sexual orientation gender identity marital status parental status veteran status age disability or any other protected class <p> <p>Veterans members of the Reserve and National Guard and transitioning activeduty service members are highly encouraged to apply<p>
Enterprise Account Executive - Civilian
Company: Nexthink
Location: Washington DC
Posted Mar 10, 2024
<p><b>Company Description<b> <p><p>Hi were Nexthink Were not just the leader in the digital employee experience category we invented the category Our solutions combine realtime analytics automation and employee feedback across all endpoints to help IT teams delight people at work Our cloudnative platform pinpoints issues and solutions automates response and helps companies continuously improve their employees experience making them more productive efficient and happy at work We have millions of endpoints deployed weve surpassed $100M in ARR and weve recently secured $180M in Series D financing for a company valuation of $11B but were just getting started <p> <p><b>Job Description<b> <p><p>The Enterprise Account Executive Civilian will generate new business sales revenue in the Federal Government supporting the mission for Federal Civilian Agencies This will be achieved through account planning territory planning working with Nexthink partners business development techniques and fieldbased sales activities The ideal candidate will have<p> <ol><li>worked in earlystage companies that have brought new and innovative products to market <li> <li>possesses the ability to evangelize the benefits associated with an experiencedbased solution <li> <li>is adept at selling to multiple levels of the IT organization <li> <li>can manage customer expectations during Proof of Concept evaluations<li> <ol><p><strong><u>The Role<u><strong><p> <ul><li>Achieve sales goals and targets for assigned territory on a quarterly and annual basis by<li> <li>Aggressively prospect identify qualify and develop sales pipeline<li> <li>Developing a regional strategy and plan to leverage Nexthink partners<li> <li>Build strong relationships with multiple Program Directors within Government Agencies<li> <li>Work with the marketing team to conduct seminars trade shows drive revenue growth and pipeline<li> <li>Taking a consultative approach with customers by understanding their challenges and future strategies to drive the Nexthink solution within the marketplace<li> <li>Prospect qualification and the development of new sales opportunities and ongoing revenue growth<li> <li>Sales process management and opportunity closure<li> <li>Ongoing account management to ensure customer satisfaction<li> <li>Close business to exceed monthly quarterly and annual bookings objectives<li> <li>Build strong and effective relationships resulting in growth opportunities<li> <li>Work closely with the Professional Services team to achieve customer satisfaction<li> <li>Sell a complete solution of software services and support to ensure customer success<li> <li>Work with Marketing to conduct seminars trade shows and other marketingrelated events<li> <ul><p>LIRemote<p> <p><b>Qualifications<b> <p><ul><li>5+ years of experience selling enterprise technology to the Public Sector<li> <li>Goal oriented with a track record of overachievement Presidents Club Rep of the Year etc<li> <li>Driven possesses a strong desire to be successful<li> <li>Disciplined skilled in managing time and resources sound approach to qualifying opportunities<li> <li>Intelligent possesses aptitude to learn quickly and establish credibility<li> <li>Bachelors Degree or equivalent<li> <ul><p><b>Additional Information<b> <p><p>We are 900+ employees strong in 21 countries across 8 different time zones speaking 60+ languages We are positive we get things done we keep growing and we are one team we are Nexthink We believe actions are stronger than words when it comes to diversity inclusion and equity in the workplace Nexthinkers are multinational and multilingual and come from all walks of life We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience<p> <p><p> <p><strong>Total Rewards Nexthink<strong><br >At Nexthink we offer one of the most comprehensive and generous benefits plans Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan as well as equity We provide our US employees with <em><strong>100 covered company benefits<strong><em> that consist of health dental vision life insurance longterm disability and accidental deathpersonal loss coverage <p> <p>Base salary ranges are determined by country role level experience and skills The range displayed on each job posting reflects Nexthinks good faith determination of the minimum and maximum targets for new hire salaries across all US locations Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer Your Talent Acquisition Partner can share more about the specific salary range during the hiring process<p>
Therapeutic Specialist - Hepatitis C (Seattle)
Company: Gilead Sciences, Inc
Location: Washington DC
Posted Mar 10, 2024
<p><strong>For Current Gilead Employees and Contractors<strong> <p> <p>Please log onto your Internal Career Site to apply for this job <p> <p>At Gilead were creating a healthier world for all people For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference <p> <p>We empower our leaders to step up share ideas listen learn and lead Were welcoming bright diverse and imaginative minds were nurturing them to foster an environment of inclusion and growth where innovation is encouraged We expect our people leaders to model that environment and to focus on creating inclusion developing talent and enabling teams <p> <p>Every member of Gileads team plays a critical role in the discovery and development of lifechanging scientific innovations Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact Join Gilead and help create possible together <p> <p><strong>Job Description<strong> <p> <p>Gileads mission is to discover develop and deliver therapies that will improve the lives of patients with lifethreatening illnesses worldwide As a <b>Therapeutic Specialist HCV<b> you are responsible for representing Gileads products and services to a defined customer base generating and growing sales focusing on consistently achieving or exceeding sales targets within a specific geographic area including but not limited to inperson representation and face to face meetings with healthcare practitioners within the assigned area They focus on establishing strong working relationships with healthcare practices to provide timely delivery of disease awareness information clinical updates on education and healthcare changes They synthesize complex clinical concepts to appropriate literacy and conceptual levels for diverse audiences They possess strong presentation and communications skills and a proven record of interacting with healthcare professionals Also Therapeutic Specialists are responsible for understanding the issues and opportunities unique to each geography <p> <p>The majority of accounts for this opening are located in Seattle You will also cover most of Washington minus the TriCities and Alaska <p> <p>As the <b>Therapeutic Specialist HCV<b> you will be responsible for <p> <ul><li>Possessing a comprehensive understanding of Gilead and competitor products in our therapeutic areas and indepth knowledge of the complexities associated with the disease state<li> <li>Actively promoting the appropriate use of Gilead products to healthcare professionals in accordance with Corporate PhRMA and OIG guidelines<li> <li>Demonstrating peer leadership by consistent application and modeling of the appropriate compliance behavior and conduct<li> <li>Developing and implementing a territory business plan to meet customer needs and achieve sales goals monitor sales progress and create action plans to achieve those goals<li> <li>Preparing territory budget plans for customer contacts unrestricted educational grants speaker events and other miscellaneous external expenditures<li> <li>Partnering with Medical Scientists National Account Managers Therapeutic Center Specialists Marketing and other internal Gilead team members You may also collaborate with outside partner companies to copromote products or services<li> <li>Assisting in the identification and resolution of issues and opportunities and communicate proactively to marketing and sales management<li> <li>Demonstrating a commitment to Gileads ongoing Inclusion amp Diversity efforts<li> <li>Reports adverse events to Gileads Drug Safety and Public Health department and other internal departments as appropriate per required guidelines<li> <li>Performing all administrative functions required of the position including reporting call activity and customer information into the appropriate call reporting system promptly submitting expenses etc<li> <li>Adhering to regulatory agency state federal and company policies procedures and business ethics and demonstrates Gileads company values of Teamwork Excellence Accountability and Integrity<li> <li>Advanced influencing and relationshipbuilding expertise with a focus on sales outcomes<li> <li>Passion for learning and retention of technical and scientific productrelated information<li> <li>Being a selfmotivated achiever who consistently surpasses personal goals and exceeds standards of performance and can work autonomously<li> <li>Ensuring all department personnel are fully informed of and in compliance with Gilead commercial compliance policy all applicable federal and state laws and guidance relating to product promotion and information dissemination including but not limited to the Federal Food Drug and Cosmetic Act the Food and Drug Administrations implementing regulations the Federal AntiKickback Statute the False Claims Act PhRMA Corporate Code of Business Conduct and the Office of the Inspector Generals Compliance Program Guidance for Pharmaceutical Manufacturers<li> <ul><p><strong>Basic Qualifications<strong> <p> <p>High School degree and nine years of experience or Associate degree and seven years of experience <p> <p>The salary range for this position is $11271000 $14586000 Gilead considers a variety of factors when determining base compensation including experience qualifications and geographic location These considerations mean actual compensation will vary This position may also be eligible for a discretionary annual bonus discretionary stockbased longterm incentives eligibility may vary based on role paid time off and a benefits package Benefits include companysponsored medical dental vision and life insurance plans <p> <p>For additional benefits information visit <p> <p>httpswwwgileadcomcareerscompensationbenefitsandwellbeing <p> <p> Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans <p> <p><strong>For jobs in the United States<strong> <p> <p>As an equal opportunity employer Gilead Sciences Inc is committed to a diverse workforce Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin gender age sexual orientation physical or mental disability genetic information or characteristic gender identity and expression veteran status or other nonjob related characteristics or other prohibited grounds specified in applicable federal state and local laws In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact ApplicantAccommodationsgileadcom for assistance <p> <p>For more information about equal employment opportunity protections please view the Know Your Rights poster <p> <p>NOTICE EMPLOYEE POLYGRAPH PROTECTION ACT <p> <p>YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT <p> <p>PAY TRANSPARENCY NONDISCRIMINATION PROVISION <p> <p>Our environment respects individual differences and recognizes each employee as an integral member of our company Our workforce reflects these values and celebrates the individuals who make up our growing team <p> <p>Gilead provides a work environment free of harassment and prohibited conduct We promote and support individual differences and diversity of thoughts and opinion <p> <p><strong>For Current Gilead Employees and Contractors<strong> <p> <p>Please log onto your Internal Career Site to apply for this job<p>
Capture and Account Manager
Company: Cambridge International Systems Inc
Location: Washington DC
Posted Mar 10, 2024
<p><span><span><span><span><span><span><span>Cambridge International Systems Inc Cambridge is seeking a fulltime Capture and Account Manager with experience winning and growing strategic programs across multiple mission areas This position is remote and will require some travel<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>Cambridge was founded in 1994 with a vision to counter threats to national securityand has stayed true to that intent for nearly three decades across multiple domains including security and surveillance engineering and technical solutions aviation services and global logistics Our mission areas include National Security amp Defense Security Cooperation and Threat Reduction Survivability and Resilience Aviation and Space and International Operations<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>We are currently seeking a highly motivated Capture and Account Manager who is accustomed to dynamic and diverse programs such as those worked at Cambridge Our organization requires an enthusiastic selfstarter with advanced communication and analytical skills including an ability to assess and ensure both the big picture of agenciescustomers and the details of specific solicitations <span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>The Capture and Account Manager will both identify and build opportunities for the company and will have experience running multiple accounts or programs across DoD military departments and services as well as agencies and must have a proven track record of capture success with high value opportunities Military and technical experience is a must US Air Force USAF and cybersecurity particularly incident response security engineering or assessment and authorization is preferred Experience in the areas of critical infrastructure support and design infrastructure modernization and enterprise network optimization support is also desired<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>The Capture and Account Manager will serve as a key member of the Business Development Capture and Proposals BCP team and report directly to and work closely with the Director of Account Management They will collect and analyze business intelligence build relationships with <span><span><span><span><span><span>key users and decision makers as well as USG stakeholders and strategic industry partners<span><span><span><span><span><span> <span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>Responsibilities include <span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>The Capture and Account Manager will develop current accounts of major significance and establish longterm strategic plans for retaining and growing these accounts They will also be responsible for building new accounts and winning new opportunities <span><span><span><span><span><span>To accomplish this the <span><span><span><span><span><span>Capture and Account Manager <span><span><span><span><span><span>is expected to<span><span><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Develop and nurture key business relationships in the Government marketplace with a primary responsibility for identifying and developing opportunities for business expansion <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Support the development of customer or market penetration strategies and individual opportunity win strategies campaign plans and partnering strategies <span><span><span><span><span><span><span><li> <li><span><span><span><span><span>Gather market and competitor information to identify business trends forecast demand and support preparation of the annual budget <span><span><span><span><span><li> <li><span><span><span><span><span>Conduct reviews on accounts on regular basis to evaluate clients demands and usage of account determine types of servicesproducts and pricesfees satisfying the clients needs as well as the organizations objectives <span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Attend strategic networking engagements and industry days as a representative of Cambridge both in person and virtually <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Communicate progress at all stageswriting and disseminating trip reports research briefings and delivering comprehensive gate reviews presentations using Cambridge tools and processes<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Perform detailed analysis of RFPRFQRFI documents to assess requirements and develop compelling proposal narratives and pricing strategies that demonstrate our value proposition<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Support opportunity schedule development and capture approach for successful delivery of strategic programs<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Understand competitor capabilities devise plans to position the company to be successful in pursuits aligned with our capabilities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Apply strong facilitation leadership and communication skills to lead capture through the entire pursuit lifecycle<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Develop compelling opportunity teaming and partnership approaches that increase PWin and allow the company to achieve the most favorable financial contractual and quality outcomes<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Use firsthand knowledge of customer mission experiences to gain customer intimacy and develop relationship and requirements understanding for improved account management<span><span><span><span><span><span><span><li> <ul><p><br ><span><span><span><span><span><span><span>The Capture and Account Manager will contribute to pipeline development by identifying and qualifying opportunities and will support proposal development while adhering to Cambridges processes Thus they will develop and maintain wellcoordinated internal relationships with key decision makers within the organization and work collaboratively and positively with all levels of the Cambridge team This includes coordinating with the Cambridge Proposal Operations team to help maintain the collaborative and teamoriented environment that currently exists <span><span><span><span><span><span><span><br ><span><span><span><span><span>The Capture and Account Manager should be a dedicated expert and will be responsible to maintain extensive and up to date knowledge of current developments in the Government marketplace in order to assess the position of company and determine how to improve it They will apply this expertise to ensure the business development strategy is implemented to make recommendations for change or modification to strategy and to support or lead teams in order to develop and deliver whitepapers demonstrations proposals and other internally developed products used to identify qualify and capture new business<span><span><span><span><span><br ><span><span><span><span><b><span><span><span>REQUIRED QUALIFICATIONS<span><span><span><b><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Secret Clearance or ability to get reinstated if lapsed <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Bachelors Degree or equivalent with 10 12 years of experience or a Masters Degree or equivalent with 8 10 years of experience <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Track record of successfully managing multiple accountsprograms and capturingretaining business <span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Understanding of the DoD market sector and acquisition process demonstrated achievement in multiple DoD customer domains<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Excellent written interpersonal and communication skills ability to write executive summaries cover letters and other technical and nontechnical proposal sections<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Ability and desire to takeon new challenges and highly technical pursuits for new work<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span>DESIRED QUALIFICATIONS<span><span><span><b><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Prior military service desired US Air Force USAF preferred<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Technical background desired cybersecurity expertise preferred<span><span><span><span><span><span> particularly incident response security engineering or assessment and authorization<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>International business experience desired<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Knowledge of and familiarity with Shipley BDCaptureProposal process a plus<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>GovWin GovTribe experience desired<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Experience with Customer Relationship Management CRM software preferred<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span>TRAVEL REQUIREMENTS<span><span><span><b><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span><span>Active Passport or the ability to obtain an Active Passport<span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Ability to travel up to 30 Some 45 trips a year CONUS expected potentially 1 trip a year OCONUS<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span>In some occasions overnight travel may be required<span><span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span>PHYSICAL ENVIRONMENT AND WORKING CONDITIONS<span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span><span>Cambridge International Systems complies with Temporary Duty Station TDYOutside Continental United States OCONUS vaccination requirements If this position requires OCONUS travel listed above <span><span><span><span><span><span>Vaccine Recommendations by AOR | Healthmil<span><span><span> <span><span><span>lists applicable current vaccination requirements by location<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>Office setting<span><span><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span><span>Must be able to work in an office environment sitting at a desk looking at a computer for most of the workday<span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span>Work is physically comfortable the employee has discretion about sitting walking standing etc<span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span>May be required to travel short distances to officesconference rooms and buildings on site <span><span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span>BENEFITS AND PERKS<span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span><span>Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation career development opportunities comfortable working conditions and a comprehensive benefits package some of which are listed below<span><span><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span><span>Medical dental vision LifeADampDSTDLTD insurance<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>401k matching and immediate vesting<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Paid time off and holidays<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Generous tuition amp training assistance program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Relocation assistance<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Signon bonuses<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Referral bonuses<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Performancebased bonuses<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Community involvement amp outreach<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Wellness program<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Employee Assistance Program EAP<span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span>Tickets at Work<span><span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span><span><span><span>Refer to a friend<span><span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span><span>If you know someone who may be interested please share this posting We are a growing team and there may be more opportunities like this one here at Cambridge International Systems<span><span><span><span><span><span><span><br ><span><span><span><span><b><span><span><span>MORE ABOUT US<span><span><span><b><span><span><span><span><br ><span><span><span><span><span><span><span>At Cambridge we recognize innovation and agility grow through diverse collaboration Our team is comprised of unique individuals and it is our policy to provide equal opportunity in recruiting hiring training and promoting individuals in all job categories without regard to race color religion national origin gender age disability genetic information veteran status sexual orientation gender identity or any other protected class or category as may be defined by federal state or local laws or regulations It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal state and local laws and regulations<span><span><span><span><span><span><span><br ><span><span><span><span><span><span><span>If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process please visit <span><span><span><span><span><span><span>httpscbridgeinccomaccessibility<span><span><span><span><span><span><span> for information on how to request assistance<span><span><span><span><span><span><span><p>
Technical Writer
Company: Circle
Location: Washington DC
Posted Mar 10, 2024
<div> <p>Circle is a financial technology company at the epicenter of the emerging internet of money where value can finally travel like other digital data globally nearly instantly and less expensively than legacy settlement systems This groundbreaking new internet layer opens up previously unimaginable possibilities for payments commerce and markets that can help raise global economic prosperity and enhance inclusion Our infrastructure including USDC a blockchainbased dollar helps businesses institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology<p> <p><strong>What youll be part of<strong><p> <p>Circle is committed to visibility and stability in everything we do As we grow as an organization were expanding into some of the worlds strongest jurisdictions Speed and efficiency are motivators for our success and our employees live by our company values Multistakeholder Mindfulness Driven by Excellence and High Integrity Circlers are consistently evolving in a remote world where strength in numbers fuels team success We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder<p> <div> <p><strong>What youll be responsible for <strong><p> <p>Circle is looking for an outstanding professional who serves the needs of developers entrepreneurs creators and builders as a prolific writer as a part of our Circle Developer Experience Product team We seek a Senior Technical Writer to collaborate with our product and engineers and work alongside our Developer Relations team to create written communication that engages and inspires developers in pushing the boundaries of building with Circles applications and services<p> <p><strong>What youll work on<strong><p> <ul><li>Creating documentation and education materials to ensure developers can rapidly build with our APIs<li> <li>Determining the most logical way to present information for the greatest reader comprehension which translates to developer success<li> <li>Generating innovative ideas for content and workflow solutions that use our APIs<li> <li>Meeting with subjectmatter experts in product and engineering teams to understand the product and the documentation requirements to ensure niche topics are appropriately addressed<li> <li>Analyzing information required for crafting or updating all developer and technical documentation<li> <li>Reviewing and editing content developed by other Technical Writing team members<li> <ul><p><strong>You will aspire to our four core values<strong><p> <ul><li><strong>Multistakeholder <strong>you have dedication and commitment to our customers shareholders employees families and local communities<li> <li><strong>Mindful <strong>you seek to be respectful an active listener and to pay attention to detail<li> <li><strong>Driven by Excellence <strong>you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence do not tolerate mediocrity and work intensely to achieve your goals<li> <li><strong>High Integrity <strong>you seek open and honest communication and hold yourself to high moral and ethical standards You reject manipulation dishonesty and intolerance<li> <ul><p><strong>What youll bring to Circle<strong><p> <p><strong>Senior Technical Writer<strong><p> <ul><li>4+ years in writing user guides integration guides API developer guides mobile development documentation inplatform instructions installationconfiguration instructions and system operations<li> <li>4+years of proven experience in a tech company<li> <li>Passionate about delivering the best developer experience through documentation<li> <li>Excellent technical understanding of blockchain technologies and ecosystems<li> <li>Excellent interpersonal verbal and written communication skills<li> <li>Ability to work autonomously be proactive prioritize communicate and function in a small team<li> <li>Comfortable taking on longterm complex technical writing projects in a selfdirected manner<li> <li>Experiencefamiliarity with GitHub Git and a few coding and scripting languages such as Swift Kotlin Java JavaScript CSS Python REST APIs and other typical office suite applications<li> <ul><p><strong>Additional Information<strong><p> <ul><li><span>This position is eligible for dayone PERM sponsorship for qualified candidates<span><li> <ul><p><em><span>Circle is on a mission to create an inclusive financial future with transparency at our core We consider a wide variety of elements when crafting our compensation ranges and total compensation packages<span><em><p> <p><em><span>The compensation range below is specific to Washington DC Actual starting pay is determined by various factors including but not limited to relevant experience skill set qualifications and other business and organizational needs Please note that compensation ranges may differ for candidates in other locations<span><em><p> <p><em><span>Base Pay Range $132500 $170000<span><em><p> <p><em><span>Annual Bonus Target 125<span><em><p> <p><em><span>Also Included Equity amp Benefits including medical dental vision and 401k Circle has a discretionary vacation policy We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the US<span><em><p> <div> <p><span>We are an <span><strong>equal opportunity employer<strong><span> and value diversity at Circle We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status Additionally Circle participates in the <strong datastringifytype=bold>EVerify Program<strong> in certain locations as required by law<span><p> <p><b><span>LIRemote<span><b><p><div>