Customer Satisfaction Jobs in Washington DC
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Engineer II, Network Systems
Company: AARP
Location: Washington DC
Posted Mar 10, 2024
<p><strong>Overview<strong> <p> <p>AARP is the nations largest nonprofit nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age With a nationwide presence AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50plus and their families health security financial stability and personal fulfillment AARP also produces the nations largest circulation publications AARP The Magazine and AARP Bulletin <p> <p>Information Technology Services is responsible for AARP enterprisewide technology and information security functions Services range from infrastructure design and operations system and software lifecycle implementations enabling the mobile workforce and protecting AARP network systems and data A variety of technologies and practices are used including cloud computing automation artificial intelligence and machine learning within highly collaborative Agile teams <p> <p>The <strong>Engineer II Network Systems<strong> works with crossfunctional teams and customers to understand business requirements and translate into technical specifications Discovers the true requirements underlying feature requests and recommends alternative technical approaches Partners with crossfunctional technical teams to launch projects and provide ongoing technical support Collaborates with management to identify opportunities to streamline technology processes and develop new procedures that support the business unitdepartment <p> <p><strong>Responsibilities<strong> <p> <ul><li> Establishes a technical roadmap for the platform andor capability strategy and lifecycle that considers valuebased outcomes costs to maintain supportability and performance <li> <li> Ensures sound integration data security and business architecture design throughout all stages within the platform andor capability lifecycle <li> <li> Provides rapid delivery and development of technical solutions that align with business andor platform desired outcomes <li> <li> Troubleshoots and resolves technical issues related to platform or capability systems solutions and services <li> <li> Innovates and drives continuous improvements of implementation methodology and technical service offerings based on customeremployee experiences or other enterprise objectivesoutcomes <li> <li> Participates in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technologybased business solutions <li> <li> Develops and maintains deep technical knowledge and expertise related to domain area systems solutions services and applications<li> <ul><p><strong>Qualifications<strong> <p> <ul><li> Bachelors degree or equivalent in Information Technology Computer Science Engineering or related field <li> <li> 5+ years of handson experience with Fortinet Firewalls or similar technologies and the following firewall management platforms FortiManager FortiAnalyzer ForticlientEMS <li> <li> Familiarity with SDWAN Zero Trust security policy management tools like Forticlient EMS and concepts like Zero TouchInfrastructureasCode IaC Certification in Fortinet FCPFCSS Network Security preferred <li> <li> Capable of troubleshooting complex network flows interconnectivity performance and configuration issues planning and executing firewall product roadmapevolution upgrades and new features evaluating new network technologies and independently deploying a new infrastructureenvironment ie from High Level Design to Detailed Design to Deployment <li> <li> Provisionsexecutes firewall requests in accordance with security policies and standards on all environments <li> <li> Experience operating in a Linux environment scripting in Shell Python or Perl and developing rulebased management provisioning assurance etc <li> <li> Identifies problems and inefficiencies within our network and organizational workflows and assists with any recommended remediation changes <li> <li> Familiarity with Jira Confluence and ServiceNow tools for collaboration <li> <li> Familiarity with modern application design principles including infrastructure as code microservices architecture and automated software delivery processes <li> <ul><p>AARP will not sponsor an employment visa for this position at this time <p> <p><strong>Additional Requirements <strong> <p> <ul><li> Regular and reliable job attendance <li> <li> Effective verbal and written communication skills <li> <li> Exhibit respect and understanding of others to maintain professional relationships <li> <li> Independent judgement in evaluation options to make sound decisions <li> <li> Home office environment with the ability to work effectively surrounded by moderate home environment noise <li> <ul><p><strong>Flexible Work Arrangement FWA<strong> <p> <p>AARP observes Mondays and Fridays as telecommuting workdays except for essential functions Remote work and telecommuting can only be done within the United States and its territories <p> <p><strong>Compensation and Benefits <strong> <p> <p>AARP offers a competitive compensation and benefits package including a 401k 100 companyfunded pension plan health dental and vision plans life insurance paid time off to include company and individual holidays vacation sick caregiving and parental leave performancebased and peerbased recognition and tuition reimbursement For this position we anticipate offering a salary between $135000 to $157500 per year This role is also eligible to participate in an annual incentive plan with a percentage up to 12 Bonus eligibility is dependent upon organizational and individual performance <p> <p><strong>Equal Employment Opportunity<strong> <p> <p>AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture AARP does not discriminate on the basis of race ethnicity religion sex color national origin age sexual orientation gender identity or expression mental or physical disability genetic information veteran status or on any other basis prohibited by applicable law<p>
Lead Automation Test Engineer - Remote
Company: ICF
Location: Washington DC
Posted Mar 10, 2024
<p><b>We are open to supporting 100 remote work anywhere within the US<b> <p> <p>As an Automation Test Engineer at ICFNext you will apply your analytical and critical thinking skills to help solve client challenges You will work in a fastpaced and diverse environment enjoy flexible work arrangements and will have a management team that encourages your career development and growth This role requires strong automated testing skills in a SitecoreC development environment the ability to properly prioritize own and drive the work and work collaboratively with multidisciplinary teams in an Agile environment <p> <p><b>The Work<b> <p> <p>ICF is supporting California State Government customer applications which are built with Sitecore and React components The delivery team consists of delivery support front and backend developers UXUI designers content strategists SMEs business analysts testers and infrastructure and security professionals The team works in 2week iterations 10week program increments to develop new features functionality and modernization supporting both Information Technology and Marketing roadmaps <p> <p><b>Responsibilities<b> <p> <ul><li>Collaborate with crossfunctional teams to understand project requirements and design comprehensive test plans<li> <li>Develop detailed test cases based ensuring comprehensive coverage of functional requirements and write automated test scripts<li> <li>Execute test cases to identify defects and ensure compliance with functional and accessibility requirements Track defects with clear steps to reproduce<li> <li>Perform various types of testing including automated functional and regression testing on web applications<li> <li>Clearly identify document and prioritize defects providing detailed information to developers and the team for resolution Work with developers to perform rootcause analysis and to ensure the timely resolution of defects<li> <li>Generate and maintain test documentation including test plans test cases and test summary reports<li> <li>Provide regular updates to project stakeholders on testing progress results and potential risks<li> <li>Participate in Agile ceremonies including sprint planning daily standups and retrospective meetings <li> <li>Participate in sprint planning and work with the project team to identify risksimpacts in the system to be tested<li> <li>Suggest areas for improvement in internal processes along with possible solutions<li> <li>Advise on and advocate for rigorous QA processes and documentation on projects and within the organization Supervise junior QA staff and mentor business analysts frontend and backend developers project managers and customer stakeholders<li> <ul><p><b>Required Skills and Qualifications<b> <p> <ul><li>5+ years of experience in various types of automated testing including frontend regression and performance testing on webbased applications<li> <li>3+ years of experience testing connections and functionality to 3rd party services<li> <li>5+ years of experience writing test plans test cases and test summary reports<li> <li>MUST RESIDE IN THE United States US and the work MUST BE PERFORMED in the United States US per contract requirements<li> <li>As a contractor to federal or state governments all hires may be required to complete additional background screenings at the time of hire or any time thereafter as requested<li> <ul><p><b>Preferred Skills<b> <p> <ul><li>Bachelors degree<li> <li>5+ years of experience testing website accessibility against Section 508 ADA Title II and WCAG 20 AA standards<li> <li>Experience working with Sitecore and C websites<li> <li>Experience working with Selenium Cypress Postman JMeter<li> <li>Basic understanding of SQL for database testing<li> <li>Knowledge of version control systems ie Git<li> <li>Certification in software testing is a plus<li> <li>Strong analytical problem solving and time management skills<li> <li>Ability to work in a fast paced multi workstream project team<li> <li>Very strong oral and written communication skills<li> <li>Excellent attention to detail<li> <ul><p><b>Working at ICF<b> <p> <p>ICF is a global advisory and technology services provider but were not your typical consultants We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future <p> <p>We can only solve the worlds toughest challenges by building an inclusive workplace that allows everyone to thrive We are an equal opportunity employer committed to hiring regardless of any protected characteristic such as race ethnicity national origin color sex gender identityexpression sexual orientation religion age disability status or militaryveteran status Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals For more information please read our EEO amp AA policy <p> <p>Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process To request an accommodation please email icfcareercentericfcom and we will be happy to assist All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations <p> <p>Read more about workplace discrimination rights the Pay Transparency Statement or our benefit offerings which are included in the Transparency in Benefits Coverage Act <p> <p><b>Pay Range<b> There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position The pay range for this position is <p> <p>$9298600 $15807600 <p> <p>Nationwide Remote Office US99<p>
Senior Cloud Support Specialist
Company: OpenText
Location: Washington DC
Posted Mar 10, 2024
<p><b>OPENTEXT <b> <p> <p>OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation <p> <p><b>The Opportunity<b> <p> <p>As a OpenText Customer Support Specialist youll manage all aspects of customer support for OpenText EMRLink™ cloudbased products and services Youll manage customer calls and emails seeking request for assistance facilitate downtime procedures document support issues and resolutions develop customer support best practices and provide technical support assistance to the implementation team This position requires excellent customer skills the ability to manage multiple threads of support incidents good verbal and written communication skills and a teamwork frame of mind Youll be part of a team with a focused mission to <p> <ul><li>Enhance the physicians ability to provide patient care through EMR interoperability<li> <li>Enhance our hospital and lab partners outreach services to the practices they serve through exceptional integration to the practices EMR workflow<li> <ul><p><b>You Are Great At<b> <p> <ul><li>Manage customer support requests through all channels phone email OpenText staff <li> <li>Document support incidents and resolution in tracking system This includes contributing to a support knowledgebase of know problems and resolutions <li> <li>Working with development to enhance the support incident escalation process including appropriately documented incidents clearly stated requests to development for assistance tracking of escalated incidents and customer notifications<li> <li>Manage EMRLink or partner downtimes including tracking notifications and follow with customers and partners as needed<li> <li>Proactively monitor the health of customers <ul><li>Follow up on customers not using orders <li> <li>Follow up on results not downloading <li> <li>Monitor EMRLink error notifications<li> <li>Identify other monitoring tools to assist in proactive monitoring of customers and partners <li> <li>Nonassigned inbound results cleanup <li> <ul><li> <li>Authoring and contributing to support and maintenance documentsprocesses to aide in customer selfsupport and other opportunities that minimize customer contacts for support <li> <li>Support related contributions to OpenTextEMRLink published customer notifications newsletters and webinars <li> <li>Other opportunities include <ul><li>12 result only projects to assist with project overflow<li> <li>Assist with new kit testing and other support for kit development projects<li> <li>Assist implementation team with project tasks such as building organizations building test environments preparing builder tools and other tasks as needed <li> <li>Assist development team as needed in support related events<li> <ul><li> <ul><p><b>What It Takes<b> <p> <ul><li>Proven successes managing high volume tasks balancing priorityseverity and customer expectations <li> <li>Customer support experience providing high quality personalized approach to customer services<li> <li>BA BS or equivalent desired<li> <li>5 or more years experience using Centricity EMR or other EMR with a solid understanding of physician and staff workflow <li> <li>Working knowledge of HL7 and Interface implementations <li> <li>Well grounded in computer network and internet technologies<li> <li>Excellent verbal and written communication skills Ability to communicate complex issues in a clear concise manner Able to write customerfacing documentation<li> <li>Ability to work from home you must be extremely disciplined and able to work well remotely<li> <li>Must be able to work west coast hours between 8am and 5pm PST<li> <li>Must be legally authorized to work in the US without work sponsorship<li> <ul><p>OpenTexts commitment to diversity and inclusion surpasses legal requirements evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance andor a reasonable accommodation due to a disability during the application or recruiting process please contact us at hropentextcom Our proactive approach fosters collaboration innovation and personal growth enriching OpenTexts vibrant workplace <p> <p><strong>OPENTEXT THE INFORMATION COMPANY <strong> <p> <p>We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission These values will not only guide our everyday decisions but also influence our strategic direction and the way we work They reflect who we are as individuals and as a collective force uniting us in our shared purpose <p> <p><strong>CREATE THE FUTURE <strong> <p> <p>We create economic growth that is inclusive and sustainable <p> <p><strong>BE DESERVING OF TRUST <strong> <p> <p>The worlds most trusted companies trust OpenText and we demonstrate this in our actions as individuals as a company and as technology <p> <p><strong>WE NOT I <strong> <p> <p>We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems <p> <p><strong>RAISE THE BAR <strong> <p> <p>We set high standards and exceptions to learn to be better <p> <p><strong>OWN THE OUTCOME <strong> <p> <p>We tap into our creativity to deliver incredible experiences for customers to ourselves and for our planet <p> <p>We believe a workplace should be human above all else We ask excellence of our employees and reward it by creating an environment that is welcoming challenging and that encourages real growth and development not empty platitudes or trinkets Mark Barrenechea CEO amp CTO<p>
Senior Solutions Architect Principal
Company: SAIC
Location: Washington DC
Posted Mar 10, 2024
<p><b>Description<b> <p> <p>SAIC is seeking a Digital Workplace Innovation Solutions Architect Sr Principal to work within the Innovation Factory SAICs Innovation Factory performs research and development applying commercial technology to challenging government solutions creating offerings capabilities and intellectual property driving corporate and market technology strategy This is an exciting role using creativity innovation and a breadth of subject matter expertise SME across Digital Workplace including user experience device lifecycle collaboration mobility support services with working knowledge of supporting technologies especially Artificial IntelligenceMachine Learning AIML government security domain commercial cloud solutions and devices <p> <p><b>This is a fulltime remote job that can be worked anywhere within the US<b> <p> <p>Job Duties <p> <ul><li>Exercises sound technical and business judgement in forming Digital Workplace technology strategy<li> <li>Develops innovating solutions to complex problems which require the regular use of ingenuity and creativity<li> <li>Consults using developed Digital Workplace subject matter expertise SME in collaboration with business development capture proposal program and project managers and other team members to optimize proposals and program delivery strategy<li> <li>Identifies areas of future research amp development and develops business cases for procuring innovation investment<li> <li>Analyzes internal and external Digital Workplace market and anticipates demand for strategic direction<li> <li>Interfaces with variety of technical experts and roles internally and with customers<li> <li>Evaluates partners products and features and performing multiple value adding integrations<li> <li>Experiments with advanced technologies developing a value adding digital workplace strategy <li> <li>Meets with customers on SAICs capabilities services and solutions for business development and capture efforts <li> <li>Incorporates market segmentation longterm positioning and opportunity assessment from a solution strategy perspective<li> <li>Uses Digital Workplace and AIML domain subject matter expertise to form strategic positions and authors whitepapers<li> <ul><p><b>Qualifications<b> <p> <p><b>E<b><b>DUCATION AND EXPERIENCE REQUIREMENTS <b> <p> <ul><li><b>Must be a US Citizen with the ability to obtain a Top Secret clearance<b><li> <li>Bachelors in Computer Science or related discipline and 14 years or more experience Masters in Computer Science or related discipline and 12 years or more experience <li> <li>Ability to work independently and as a team member in an agile development process<li> <li>Must have Digital Workplace and AIML domain subject matter expertise<li> <li>Must be creative selfmotivated detailoriented and able to sustain your own assigned project work in an innovative environment with changing priorities<li> <li>Must be able to communicate effectively and confidently with team members senior management and customers<li> <li>Must have extensive software development background including advanced algorithms<li> <li>Must have a strong background of AIML Generative AI Large Language Model LLM applications Prompt Engineering Natural Language Processing NLP Natural Language Understanding NLU Remote Process Automation RPA<li> <li>General AWS and Azure cloud IaaS PaaS SaaS and workload automation experience<li> <li>Working knowledge Microsoft 365 workloads including SharePoint Exchange OneDrive TeamsSkype for Business architecture and infrastructure<li> <li>Working knowledge of Unified Endpoint Management UEM application management and stores architecture and infrastructure<li> <li>Working knowledge of various Operating Systems Windows iOS MacOS Android Chromebook Linux lifecycles and their security aspects<li> <li>Working knowledge of Digital Experience Management DEM User Experience Management UEM architecture and infrastructure<li> <li>Ability to develop document and ensure adherence to technical standards<li> <li>Technical writing experience in relevant areas including customer facing documents reports whitepapers technical guides and presentations<li> <li>Develops and delivers collaborative customer presentations <li> <ul><p><b>DESIRED EXPERIENCE <b> <p> <ul><li>Working knowledge of advanced intelligent rapid search techniques<li> <li>Working knowledge of Data Science<li> <li>Working knowledge of various virtual desktop technologies architecture and infrastructure<li> <li>Knowledge of Augmented Reality ARMixed Reality MRVirtual Reality VR<li> <li>Knowledge of Internet of Things IoT<li> <li>Working knowledge of FedRAMP Impact Levels FIPS<li> <li>Experience working Agile Scrum development<li> <ul><p>SAIC accepts applications on an ongoing basis and there is no deadline <p> <p>Covid Policy SAIC does not require COVID19 vaccinations or boosters Customer site vaccination requirements must be followed when work is performed at a customer site<p>
Quality Engineer I
Company: Rocket Lab
Location: Washington DC
Posted Mar 10, 2024
<div> <p><strong>ABOUT ROCKET LAB<strong><p> <p><span datacontrast=auto>Rocket Lab is a global leader in launch and space systems The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally supporting scientific exploration Earth observation and missions to combat climate change national security and exciting new technology demonstrations <span><span datacontrast=auto>Our Electron rocket has provided reliable access to orbit since 2018 becoming one of the most frequently launched rockets in the world Neutron will be our next rocket on the launch pad an advanced 13tonne payload class reusable rocket to launch the mega constellations of the future Our space systems business includes our extensive line of satellites and components that have enabled more than 1700 missions including the James Webb Space Telescope NASA Psyche Mission Artemis I Mars Ingenuity helicopter and more <span><span dataccpprops=> <span><p> <p><span datacontrast=auto>Join our pioneering team and launch your career to new heights<span><p> <div> <p><strong>SPACE SYSTEMS<strong><p> <p>Rocket Labs Space Systems team is responsible for every satellite and satellite component made by Rocket Lab from complete satellites destined for missions to the Moon and Mars to the individual components and subsystems that make up a satellite like solar panels flight software reaction wheels and star trackers separation systems radios and more Our Space Systems team is made up of engineers technicians and designers who design create and put together our own satellites for missions across the commercial government and defense sectors or who build and assemble satellite hardware and software that supports other satellite missions <p> <p><strong>QUALITY ENGINEER I<strong><p> <p>As a Quality Engineer I based at Rocket Labs site in Silver Springs Maryland you will evaluate and enhance organizational processes to deliver product excellence Key responsibilities include assessing product quality gathering customer feedback producing quality reports identifying improvement opportunities relationship building across departments and ensuring robust quality standards This role will collaborate crossfunctionally to optimize quality and efficiencies across the product lifecycle<p> <p><strong>WHAT YOULL GET TO DO<strong><p> <ul><li>Execute and develop improvements for quality assurance process of incoming parts<li> <li>Analyze quality metrics identify improvements and enhance systems to meet quality goals<li> <li>Lead root cause analysis and corrective actions for quality issues<li> <li>Perform periodic quality system audits<li> <li>Recommend initiatives to improve product and system quality<li> <li>Collaborate with customers on quality concerns<li> <li>Collaborate with Design Engineers and Supplier Quality Engineer on projects<li> <ul><p><strong>YOULL BRING THESE QUALIFICATIONS<strong><p> <ul><li>Bachelors degree<li> <li>Knowledge of DFMEA PFMEA 8D and DFM<li> <ul><p><strong>THESE QUALIFICATIONS WOULD BE NICE TO HAVE<strong> <p> <ul><li>1+ years of experience in a productionmanufacturing environment<li> <li>Mechanical Engineering degree<li> <li>Leansix sigma experience<li> <li>Developing KPIs for performance reporting<li> <li>Knowledge of automated inspection tools such as Vision SystemsCMM<li> <ul><div> <p><strong><span datacontrast=auto>WHAT TO EXPECT<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>Were on a mission to unlock the potential of space to improve life on Earth but thats not an easy task It takes hard work determination relentless innovation teamwork grit and an unwavering commitment to achieving what others often deem impossible Our people outthink outwork and outpace We pride ourselves on having each others backs checking our egos at the door and rolling up our sleeves on all tasks big and small We thrive under pressure work to tight deadlines and our focus is always on how we can deliver rather than dwelling on the challenges that stand in the way <span><span dataccpprops=> <span><p> <p>Important information<p> <p><span><strong>FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY<strong><span><p> <p><em>To conform to US Government space technology export regulations including the International Traffic in Arms Regulations ITAR Rocket Lab Employees must be a US citizen lawful US permanent resident ie current Green Card holder or lawfully admitted into the US as a refugee or granted asylum or be eligible to obtain the required authorizations from the US Department of State andor the US Department of Commerce as applicable Learn more about ITAR here<em><p> <p><em>Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment at Rocket Lab including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<em><p> <p><em>Applicants requiring a reasonable accommodation for the applicationinterview process for a job in the United States should contact Giulia Biow at gbiowrocketlabusacomThis dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to applyinterview Only messages left for this purpose will be considered A response to your request may take up to two business days<em><p> <p><br ><p><p><span><strong>FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY<strong><span><p> <p><em>For security reasons background checks will be undertaken prior to any employment offers being made to an applicant These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States International Traffic in Arms Regulations <em><p> <p><em>Under these Regulations you may be ineligible for this role if you do not hold citizenship of Australia Japan New Zealand Switzerland the European Union or a country that is part of NATO or if you hold ineligible dual citizenship or nationality For more information on these Regulations click here ITAR Regulations<em><p> <p><br ><p><div>
Senior Partner Manager, AWS
Company: Microstrategy
Location: Washington DC
Posted Mar 10, 2024
MicroStrategy is seeking a North America Senior AWS Partner Manager to lead the relationship with AWS in the US and Canadian territories. The role involves managing joint sell-with and go-to-market activities, generating net new logo pipeline, tracking opportunities and bookings, and creating joint sales and marketing assets. The ideal candidate should have a BA/BS or MBA, 5+ years of sales leadership experience, and proven experience in managing large global partnerships. Cloud/AI Hyperscaler partnership experience, channel experience, and strong relationship and sales skills are highly preferred. The role requires attention to detail, strategic planning, and the ability to work in a virtual and matrix environment.
Senior MuleSoft Developer - REMOTE
Company: Perficient
Location: Washington DC
Posted Mar 10, 2024
<p><strong>Job Description<strong> <p> <p>The <strong>Senior Mulesoft Developer<strong> is primarily responsible for gathering information to createmodifymaintain functional requirements for business software solutions and serve as a liaison between the business communities and the technology team This role requires someone with a <strong>Mulesoft Developer Certification and the ability to build out integrations in Workday OneStream TRS Deltek MII<strong> <p> <p>The Cloud amp API team delivers infrastructure modernization app modernization integration and APIs and custom cloudnative app development solutions to the worlds leading brands We help our clients thrive and survive in todays API economy by bringing best practices business expertise intellectual property and technical knowledge to every engagement <p> <p>Perficient is always looking for the best and brightest talent and we need you Were a quicklygrowing global digital consulting leader and were transforming the worlds largest enterprises and biggest brands Youll work with the latest technologies expand your skills and become a part of our global community of talented diverse and knowledgeable colleagues <p> <p><strong>Responsibilities<strong> <p> <ul><li>Collaborate with cross functional team involving multiple Perficient and customer teams to complete an analysis and documentation of the business requirements<li> <li>Collaborate with MuleSoft Architects to architect design and develop MuleSoft based Integration solutions to meet all the solution requirements <li> <li>Collaborate with Perficient and Customer architecture teams in development of API designimplementation best practices and standards<li> <li>Provide technical mentorship and guidance to a global teamnearshoreoffshore of developers <li> <li>Participate in code review to ensure adherence to coding standards and best practices<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>7+ years of software development experience with the last 5 years working in Mulesoft<li> <li>We are looking for a Senior MuleSoft Developer for an integration project<li> <li><strong>MUST have a Mulesoft Developer Certification Ability to build out integrations in Workday OneStream TRS Deltek MII<strong><li> <li>Hands on experience in large scale API design development and deployment<li> <li>Experience with API management technology<li> <li>Have excellent interpersonal verbal and written communication skills with leadership capability<li> <ul><p>The salary range for this position takes into consideration a variety of factors including but not limited to skill sets level of experience applicable office location training licensure and certifications and other business and organizational needs The new hire salary range displays the minimum and maximum salary targets for this position across all US locations and the range has not been adjusted for any specific state differentials It is not typical for a candidate to be hired at or near the top of the range for their role and compensation decisions are dependent on the unique facts and circumstances regarding each candidate A reasonable estimate of the current salary range for this position is $64974 to $149880 Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs Information regarding the benefits available for this position are in our benefits overview <p> <p><strong>WHO WE ARE<strong> <p> <p>Perficient is a leading global digital consultancy We imagine create engineer and run digital transformation solutions that help our clients exceed customers expectations outpace competition and grow their business With unparalleled strategy creative and technology capabilities our colleagues bring big thinking and innovative ideas along with a practical approach to help our clients the worlds largest enterprises and biggest brands succeed <p> <p><strong>WHAT WE BELIEVE<strong> <p> <p>At Perficient we promise to challenge champion and celebrate our people You will experience a unique and collaborative culture that values every voice Join our team and youll become part of something truly special <p> <p>We believe in developing a workforce that is as diverse and inclusive as the clients we work with Were committed to actively listening learning and acting to further advance our organization our communities and our future leadersand were not done yet <p> <p>Perficient Inc proudly provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws Perficient Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall transfer leaves of absence compensation and training Perficient Inc expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation national origin age genetic information disability or covered veterans Improper interference with the ability of Perficient Inc employees to perform their expected job duties is absolutely not tolerated <p> <p>Applications will be accepted until the position is filled or the posting removed <p> <p>Disability Accommodations <p> <p>Perficient is committed to providing a barrierfree employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or accommodation due to a disability please contact us <p> <p><strong>Disclaimer<strong> The above statements are not intended to be a complete statement of job content rather to act as a guide to the essential functions performed by the employee assigned to this classification Management retains the discretion to add or change the duties of the position at any time LIKO1 LIRemote LIMulesoft <p> <p><strong>About Us<strong> <p> <p>Perficient is always looking for the best and brightest talent and we need you Were a quickly growing global digital consulting leader and were transforming the worlds largest enterprises and biggest brands Youll work with the latest technologies expand your skills experience worklife balance and become a part of our global community of talented diverse and knowledgeable colleagues<p>
Cloud Engineer
Company: ManTech
Location: Washington DC
Posted Mar 10, 2024
ManTech is seeking a highly motivated Cloud Engineer with a TS/SCI clearance and DoD 8570 IAT Level II compliance. The engineer will design, develop, and implement complex cloud systems, primarily using AWS, Azure, or GCP. The ideal candidate should have a BS in Computer Science, 9+ years of experience, and expertise in cloud technologies, Python programming, and system migration. Strong analytical, collaboration, and communication skills are required. ManTech is an equal opportunity employer.
Performance Marketing Coordinator
Company: CleanChoice Energy
Location: Washington DC
Posted Mar 10, 2024
CleanChoice Energy, a national renewable energy company, is seeking a Senior Performance Marketing Coordinator. The role involves executing and optimizing paid media campaigns, updating energy marketplaces, and supporting digital marketing team duties. The ideal candidate should have 1-3 years of experience in performance marketing, 2+ years in Ads Manager platforms, and exceptional project management skills. The position offers competitive compensation and a robust benefits package. CleanChoice Energy is an Equal Opportunity Employer.
Program Coordinator GPG
Company: MedStar Health
Location: Washington DC
Posted Mar 10, 2024
<p><strong> General Summary of Position<strong> MedStar Georgetown University Hospital is looking for arProgram Coordinator for the Liver Transplant Program <p> <p>Provides assistance in coordinating administrative functions related to programroperations Coordinates patient intake and scheduling <p> <p>Primary Duties <p> <p>Schedules and coordinates operating room surgicalr cases following established guidelines and interprets clinicalr requirements to effectively and proactively manipulate the schedulesr continuously to achieve maximum scheduling of cases and optimum customerr satisfaction <p> <p>Proactively communicates to resolve scheduling issuesr and assures appropriate suppliesequipment are available with appropriater OR anesthesia and physicianphysicians office personnel to coordinater the surgical schedule in a timely manner Addresses problems orr complaints promptly and efficiently <p> <p>Arranges and informs patients of preoperativer requirements and provide the necessary orders and instructions tor patients departments and primary care physicians following insurancer institutional requirements Schedules all departmental followupr appointments along with any other postoperative instructions indicated byr the physician and communicate back to the patient and the appropriater department as necessary Distributes surgical schedules to all appropriater staff <p> <p>Effectively communicates with the OR to minimize risksr of delays and confusion between department patient and the OR r Serves as liaison to physicians and communicates with relevant personnelr so that they are informed about any tool conflicts or any other problemsr with posting or precertification Resolves any potentialr problematic issues with the appropriate parties involved and ifr necessary inform the patients physicians and OR of any cancellations orr reschedules <p> <p>Provides administrative support to the Medicalr Director Community and the Program Administrator Preparation of documentsr and proposalsgrants managing communication activities for the programr maintaining accurate divisionary administrative records documents <p> <p>Coordinates special events sponsored by the KMMC andr their community partners Works cooperatively with MGUH contacts ier Magnet Champions External Communication Government Affairs to assist inr fostering positive external relations for the program <p> <p>Develops and coordinates monthly schedule of medicalr student education for students and interns <p> <p>Oversees procurementpurchases of office and capitalr equipment and payment for invoices and prepares forms for reimbursement ofr staff expenditures In conjunction with program administrator developsr and tracks budgetary expenses and assists in compiling and updatingr financial statistical data and reports maintains and enhances programr databases sufficiently to respond to adhoc reporting needs <p> <p>Collaborates with health care team members includingr physicians social workers residents and other clinicians as well asr Program Administrator to identify barriers to efficient qualityr services Participates in the development implementation andr evaluation of measures to enhance services provided by the clinic r Assists Administrator with planning developing and implementing newr policies and procedures for program <p> <p>Responds to patient complaints and facilitatesr resolution of service breakdowns Monitors patient satisfaction resultsr reviews with staff and collaborates in process improvements <p> <p>Supports the Program Administrator in monitoringr quality of work productivity Assures that the staff has ther appropriate resources to complete their tasks and that administrativer policy and procedures are adhered to Actively participates in departmentalr and hospital meetings such as Clinical Practice Managed Carer Compliance etc Represents department at GUH amp GPG Userr Meetings Relays relevant information to staff provides trainingr and documents as appropriate and completes required projectsassignmentsr as relevant to specific program areas <p> <p>Maintains competency in all electronic systemsr required for job functions Will provide periodic coverage for other teamr members with patient schedulingregistration duties <p> <p>Participates in meetings and on committees andr represents the department and hospital in community outreach effortsr Participates in multidisciplinary quality and service improvement teams <p> <p>Qualifications <p> <p>Associates degree Preferred <p> <p>Bachelors degree Preferred <p> <p>Consideration will be given to an appropriater combination of educationtraining and experience Required <p> <p>2 years of medicalclinical office andorr administrative experience Required <p> <p>Ability to perform in a highpressure environmentr previous experience with computerized scheduling systems and supervisoryr experience Preferred <p> <p>Excellent interpersonal and communication skills tor facilitate and achieve operational goals and effectively resolve problemsr under stress <p> <p>Good computer skills particularly with computerizedr scheduling systems <p> <p>Ability to work in team atmosphere to assure maximumr use of efficient systems operations <p> <p>Must possess good mathematical skills <p> <p>Must have ability to plan organize and prioritizer multiple tasks <p> <p>Ability to deal effectively and professionally with ar variety of individuals <p> <p>r <p> <p><strong>Why MedStar Health<strong> <p> <p>At MedStar Health we understand that our ability to treat others well begins with how we treat each other We work hard to foster an inclusive and positive environment where our associates feel valued connected and empowered We live up to this promise through <p> <p>r <p><ul>r <li> <b>Strong emphasis on teamwork <b>our associates feel connected to each other and our mission as an organization In return our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark <li> <p>r <p><li> <b>Strategic focus on equity inclusion amp diversity <b>we are committed to equity for all people and communities We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization <li> <p>r <p><li> <b>Comprehensive total rewards package <b>including competitive pay generous paid time off great health and wellness benefits retirement savings education assistance and so much more <li> <p>r <p><li> <b>More career opportunities closer to home <b>as the largest healthcare provider in the BaltimoreWashington DC region there are countless opportunities to grow your career and fulfill your aspirations <li> <p>r<p><ul><p>r <p> <p><strong>About MedStar Health<strong> <p> <p>MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington DC region while advancing the practice of medicine through education innovation and research Our team of 32000 includes physicians nurses residents fellows and many other clinical and nonclinical associates working in a variety of settings across our health system including 10 hospitals and more than 300 communitybased locations the largest home health provider in the region and highly respected institutes dedicated to research and innovation As the medical education and clinical partner of Georgetown University for more than 20 years MedStar Health is dedicated not only to teaching the next generation of doctors but also to the continuing education professional development and personal fulfillment of our whole team Together we use the best of our minds and the best of our hearts to serve our patients those who care for them and our communities Its how we treat people <p> <p>MedStar Health is an Equal Opportunity EO Employer and assures equal opportunity for all applicants and employees We hire people to work in different locations and we comply with the federal state and local laws governing each of those locations MedStar Health makes all decisions regarding employment including for example hiring transfer promotion compensation benefit eligibility discipline and discharge without regard to any protected status including race color creed religion national origin citizenship status sex age disability veteran status marital status sexual orientation gender identity or expression political affiliations or any other characteristic protected by federal state or local EO laws If you receive an offer of employment it is MedStar Healths policy to hire its employees on an atwill basis which means you or MedStar Health may terminate this relationship at any time for any reason<p>
Regional Sales Manager, DC
Company: Axis Communications
Location: Washington DC
Posted Mar 10, 2024
Axis Communications is seeking a Regional Sales Manager for their Federal Team in the Mid-Atlantic region, preferably residing in the Washington DC area. The role involves promoting and educating partners and end-users about Axis Communications solutions, maintaining relationships with prospects and customers, and participating in promotional activities. The ideal candidate should have strong selling skills, technical background, and fluency in Microsoft Office applications. At least 2 years of Federal sales experience is preferred, along with a Bachelor's degree or equivalent training. The salary range is $130,000 - $160,000, and the position offers permanent employment with expected travel time between 10% and 20%. Axis Communications is a network technology company that creates innovative solutions for improving security and business performance.
Director, CBP & ICE
Company: DMI (Digital Management, LLC)
Location: Washington DC
Posted Mar 10, 2024
<p><strong>About DMI<strong> <p> <p>DMI is a leading global provider of digital services working at the intersection of public and private sectors With broad capabilities across IT managed services cybersecurity cloud migration and application development DMI provides onsite and remote support to clients within governments healthcare financial services transportation manufacturing and other critical infrastructure sectors DMI has grown to over 2100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories <p> <p><strong>About the Opportunity<strong> <p> <p>Digital Management LLC DMI is seeking a full time <strong>Director CBP amp ICE <strong>to support the DMI VicePresident of National Security and Critical Infrastructure and is responsible for leading the ongoing emerging and future growth and delivery initiatives across the Department of Homeland Security account <p> <p><strong>Duties and Responsibilities <strong> <p> <ul><li>Collaborating with the sales organization to identify qualify and pursue growth within CBP and ICE<li> <li>Becoming a trusted advisor to key DMI clients<li> <li>Partnering with Talent Acquisition to analyze the market and current talent within the workforce and using this information to develop a strategic direction for the organization<li> <li>Consulting with clients to establish their strategic direction and interfacing with the clients senior executive team to generate additional business<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Education and Years of Experience<strong> <p> <ul><li>Bachelors degree<li> <ul><p><strong>Required and Desired SkillsCertifications<strong> <p> <ul><li>Ability to hold a public trust sand DOD TS level clearance<li> <li>At least 15 years of progressively responsible experience successfully growing Federal accounts<li> <li>A strong understanding of the acquisition process and vehicles used for acquisition purposes by US Government<li> <li>An ability to build superior customer relationships and adeptly balance the needs of the customer with the goals of DMI<li> <li>Situational awareness and the ability to identify the customers concerns and address those without delay<li> <li>In depth knowledge of the Federal information technology marketplace<li> <li>Superior people management skills including direct experience with the processes and disciplines associated with running a Federally focused information technologyoriented company<li> <li>Experience building and leading a highperformance account management function that is proactive realistic and that can drive the creation of highquality business opportunities<li> <li>Worked in a highly collaborative business development environment where heshe worked closely with the sales capture and proposal teams on pursuit strategies and account prioritization<li> <li>Experience in driving a services delivery organization through a matrix of various sales channels eg practices regions service lines etc<li> <li>Experience forging teaming relationships with the Federal marketplace to capture high value profitable projects<li> <li>Demonstrated success transforming an organization to pursue win and execute flawlessly on higher value projects<li> <li>Excellent interpersonal skills are required in order to interact effectively with employees and all levels of management in identifying and resolving complex issues<li> <li>The candidate should possess existing relationships with seniorlevel government executives that can lead to business development opportunities<li> <ul><p><strong>Leadership Competencies and Personal Characteristics<strong> <p> <p><strong>The ideal candidate will demonstrate<strong> <p> <ul><li>Leadership An ability to establish a direction influence behavior demonstrate a decisive and direct nature work with colleagues to mutually establish a vision that will motivate the organization around a set of common goals An attention to detail is highly valued<li> <li>Leads by influence Must be comfortable with ambiguity in a complex and environment A positive proactive can do attitude selfconfident without being overbearing establishes credibility by treating others with respect and demonstrating an understanding of business makes good decisions in a timely manner based upon sound analysis<li> <li>Motivated A selfstarter needing nominal direction and possesses a strong sense of urgency and accomplishment<li> <li>Values A solid work ethic and high energy level honest and straightforward committed to delivering the highest quality of service<li> <li>Creativity Innovative thinker pushing the envelope when establishing approaches to enhance the companys performance acts as an internal catalyst for strategic thinking and able to envision nontraditional solutions<li> <li>Consensus Building An ability to forge effective working relationships with a flexible and collaborative approach<li> <ul><p><strong>Additional Requirements <strong> <p> <p>DMI is a new breed of partner that brings the best from both public and private sector expertise to deliver secure missioncritical technology innovation at the speed of commercial enterprise business Much more than your basic systems integrator or big box adviser we move from strategy to execution with equal ability and provide an integrated mix of human centric consulting and design with agile engineering delivery and global scale <p> <p>At DMI we believe that the path to digital government is achieved through creating a more secure centralized seamless and costeffective IT architecture and ecosystem that leverages data to inform decisions and transform operations mobility to support mission needs anytime anywhere and platforms to provide the flexibility and collaboration needed to ensure reliable mission execution DMI brings years of experience in federal government digital transformation to the table with hundreds of federal contracts awarded since 2012 <p> <p>The ideal candidate will be a uniquely qualified individual with a strong understanding of the technologies systems accounts and partners within the National Security market They will understand the organizational dynamics within agencies and have existing relationships as well as the ability to build them across National Security government leaders and decision makers <p> <p><strong>Min Citizenship Status Required<strong> USC <p> <p><strong>Physical Requirements<strong> No Physical requirement needed for this position <p> <p><strong>Working at DMI<strong> <p> <p>DMI is a diverse prosperous and rewarding place to work Being part of the DMI family means we care about your wellbeing We offer a variety of perks and benefits that help meet various interests and needs while still having the opportunity to work directly with several of our awardwinning Fortune 1000 clients The following categories make up your DMI wellbeing <p> <ul><li>ConvenienceConcierge Virtual visits through health insurance pet insurance commuter benefits discount tickets for movies travel and many other items to provide convenience<li> <li>Development Annual performance management continuing education and tuition assistance internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development<li> <li>Financial Generous 401k matches both pretax and posttax ROTH contributions along with financial wellness education EAP Life Insurance and Disability help provide financial stability for each DMI employee<li> <li>Recognition Great achievements do not go unnoticed by DMI through Annual Awards ceremony service anniversaries peertopeer acknowledgment employee referral bonuses<li> <li>Wellness Healthcare benefits Wellness programs Flu Shots Biometric screenings and several other wellness options<li> <ul><p>Employees are valued for their talents and contributions We all take pride in helping our customers achieve their goals which in turn contributes to the overall success of the company The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status DMI is an Equal Opportunity Employer MinorityFemaleVeteransDisability DMI maintains a drugfree workplace <p> <p>No Agencies Please <p> <p>Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information US citizenship may be required for some positions<p>