Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Associate Technical Advisor
Company: BlueVoyant
Location: USA
Posted Nov 15, 2025
This job posting seeks a Threat Fusion Cell Technical Advisor to support global customers in IT security, with responsibilities including testing detection logic, researching exploits, and providing technical insights. Qualifications require experience in cybersecurity, scripting, and forensic analysis, along with certifications and a bachelor's degree.
Staff Software Engineer - Data Sync Team (Golang, Python, AWS)
Company: Canva
Location: Australia
Posted Nov 15, 2025
The job description is for a staff engineering role at Canva, focusing on data pipeline workflows and platform engineering. The role involves driving technical strategy, understanding workflows, providing technical expertise, navigating stakeholder relationships, and developing the team. The company offers flexible work arrangements, equity packages, inclusive parental leave, and other benefits.
Supervisor - Physician Coding Operations
Company: Guidehouse
Location: USA
Posted Nov 15, 2025
This job posting is for a fully remote position overseeing day-to-day client activities for multiple physician coding projects. The role requires a CPC certification, 3+ years of supervisory experience or 5+ years of physician coding experience, and excellent communication and organizational skills. Guidehouse offers a comprehensive benefits package and competitive compensation.
Vice President - Provider Network
Company: Gravie
Location: Remote
Posted Nov 15, 2025
Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Provider Network to lead healthcare provider network strategy development and management. The role involves developing new network strategies, managing network performance, leading negotiations, overseeing network implementation, and partnering with actuary and analytics teams. Gravie offers a unique benefits package and a mission-driven work environment.
Product Manager - App Platform
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a Product Manager for their App Platform team to lead the transformation to fully automated operations. The role involves working with UX design, engineering, and program management to deliver a consistent user experience across PagerDuty's Operations Cloud. The ideal candidate should have experience in SaaS enterprise software or developer tools, technical depth, and strong communication skills.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Director - Paid Social
Company: Nutrafol
Location: USA
Posted Nov 15, 2025
Nutrafol is seeking a Director of Paid Social to lead the development and execution of innovative media strategies across Meta, TikTok, Reddit, and other emerging social channels. The ideal candidate will own substantial media budgets, drive acquisition, and play a critical role in delivering efficient, scalable growth for new customers. The role requires a blend of data-driven decision-making, deep understanding of creative audience and platform nuances, and the ability to lead, mentor, and develop a high-performing team.
Growth Marketing Lead
Company: Allium
Location: Remote
Posted Nov 15, 2025
Allium is a blockchain data analytics startup that aims to make blockchain data accurate, simple, and fast. They ingest, sanitize, and standardize data from over 100 blockchains, providing a petabyte-scale dataset. Allium serves analysts and engineers with different platform offerings, catering to the needs of both groups. The company is on a mission to index and organize the world's blockchain data, similar to what Google and Bloomberg did for public webpage and financial data.
Operations Manager - Process Innovation
Company: Alma
Location: USA
Posted Nov 15, 2025
This job posting highlights a leadership role in operations innovation with a focus on mental health affordability and entrepreneurial challenges. It emphasizes strategic initiatives, cross-functional collaboration, and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.
Assigned Support Engineer
Company: GitLab
Location: USA
Posted Nov 15, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.
Senior Product Manager - Authorizations
Company: Visa
Location: Brazil
Posted Nov 15, 2025
Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The job requires product management expertise in payments, with focus on card authorization, technical compliance, and innovation.