Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Channel Manager
Company: Zafran.io
Location: USA
Posted Nov 10, 2025
Zafran is a cybersecurity company on a mission to stop the exploitation of vulnerabilities everywhere. They are looking for a Channel Manager to grow their partner ecosystem across the Western US. The role involves building relationships with resellers, distributors, and MSPs, driving revenue growth, and collaborating with internal teams to ensure partner success.
AVP Sales
Company: Zafran.io
Location: Remote
Posted Nov 10, 2025
The Area Vice President of Sales East will drive hypergrowth customer acquisition and bookings through effective leadership of the regional sales organization. The role involves talent acquisition, team development, strategic partnership management, and ensuring consistent pipeline generation and revenue achievement. Zafran, the company behind the role, aims to stop the exploitation of vulnerabilities everywhere and is backed by Sequoia Capital and Cyberstarts.
Customer Support Engineer
Company: Naviant
Location: Remote
Posted Nov 10, 2025
Naviant is seeking Customer Support Engineers with strong technical expertise, problem-solving skills, and a passion for outstanding customer service. The role involves troubleshooting software issues, delivering timely solutions, and building lasting relationships with customers. Naviant is a fully remote software services company that drives business efficiencies through intelligent automation and cutting-edge technology.
SaaS E-Commerce Customer Onboarding Specialist
Company: SureDone
Location: Remote
Posted Nov 10, 2025
The Onboarding Specialist role at SureDone is a remote position that involves helping new customers get started with the platform, guiding them through data integration, and ensuring they are well-trained on its features. The role combines project management, customer training, Excel work, support, and scripting in an integrated automation system. The ideal candidate should have meticulous planning, time management, and communication skills, along with experience in SaaS onboarding and eCommerce.
Senior Product Analyst
Company: JustAnswer
Location: Ukraine
Posted Nov 10, 2025
The role of an Analyst at JustAnswer involves driving business impact through high-quality insights and recommendations. The position requires collaborating with cross-functional teams, conducting data analysis, and communicating findings to senior leadership. The ideal candidate should have 3+ years of experience in ecommerce, customer experience, or products, proficiency in Excel, SQL, and data analysis tools, and strong communication skills.
Senior Software Engineer - Community Support Engineering(Multiple roles)
Company: Airbnb
Location: China
Posted Nov 10, 2025
Airbnb is hiring 2 Senior Software Engineers in China to join the Community Support Engineering team. The role involves developing and evolving CS engineering foundations, working cross-functionally, and leading project execution to enhance customer and agent experience. The ideal candidate should have 5+ years of industry experience, proficiency in programming languages, and experience in building large and scalable systems.
Inside Sales Representative
Company: Loka, Inc
Location: North Macedonia,Latin America
Posted Nov 10, 2025
Loka's Inside Sales Representative role offers remote work, flexible hours, and benefits including extra days off, relocation programs, and professional development. The position supports sales leads and collaborates with innovative startups, emphasizing clear communication and global impact.
Product Manager - Data Analytics
Company: Massive Bio, Inc.
Location: Remote
Posted Nov 10, 2025
Massive Bio is a healthtech startup seeking a Product Manager to lead data analytics products and expand their portfolio. The role involves applying data mining techniques, overseeing usability testing, conducting market research, and developing AI algorithms. The ideal candidate has a background in software development, product management, and data analytics, with experience in healthcare data and AI algorithms.
Solutions Engineer
Company: Torchlight Analytics LLC
Location: Remote
Posted Nov 10, 2025
The Solutions Engineer role at Torchlight is a senior technical consultant responsible for partnering with the Account Team to solve complex customer business problems. The role involves architecting and demonstrating tailored solutions using Catalyst's API services and platform capabilities. Key responsibilities include pre-sales solutioning, technical enablement, designing custom demonstrations, architecting technical solutions, and providing post-sales implementation support. The role requires applied technical expertise, solution architecture skills, technical consulting, excellent communication, problem-solving, and collaboration abilities.
Customer Service Representative
Company: Dalstrong
Location: Remote
Posted Nov 10, 2025
Dalstrong is hiring a remote Customer Service Specialist to join their team. The role involves assisting customers with product inquiries and concerns, ensuring customer satisfaction, and turning around dissatisfied customers. The ideal candidate should be fluent in English, experienced in customer service, and knowledgeable in MS Office, Google Sheets, and project management tools.
Account Coordinator - Direct Mail (Political)
Company: MissionWired
Location: USA
Posted Nov 10, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. They are seeking a full-time Account Coordinator to assist in developing marketing and fundraising strategies for clients.
Customer Success Director (Staffing Vertical)
Company: First Advantage
Location: USA
Posted Nov 10, 2025
First Advantage is a company that values its employees and fosters an inclusive, diverse workforce. The company offers a rewarding career and is a leading provider of mission-critical background screening solutions to top brands. The Customer Success Director role involves growing revenue in strategic accounts through consultative sales and account management.