Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Nov 10, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend with opportunities for high impact, cross-functional collaboration, and growth in a fast-paced environment. The position emphasizes scalable product development, agile practices, and contributions to expanding Virtual Data Room features.
Sr Mgr Legal
Company: Insight
Location: USA
Posted Nov 10, 2025
This job posting highlights a Sr Mgr Legal role at a global tech company with remote work flexibility, competitive salary, and opportunities for career growth. The position emphasizes collaboration with cross-functional teams, legal expertise in technology contracts, and alignment with the company's people-first values. Benefits include remote work flexibility, professional development, and a commitment to diversity and inclusion.
Senior Product Manager - AI
Company: Daxko
Location: Remote
Posted Nov 10, 2025
Daxko is a company that powers wellness and helps health and wellness facilities operate efficiently and engage members. They are seeking a Senior Product Manager for AI to lead the development of AI capabilities for YMCAs, JCCs, fitness centers, and studios. The role involves defining the vision, strategy, and roadmap for the AI platform, partnering with engineering teams, identifying high-value AI use cases, and measuring adoption and performance.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Nov 10, 2025
The role is for a FullStack Product Engineer on the Dropbox DocSend team, focusing on developing and enhancing secure document management and sharing features. The position offers high impact, ownership, and collaboration in a fast-paced, startup-like environment. The company is growing rapidly and looking for experienced engineers to contribute to expanding their Virtual Data Room business with AI-enabled features.
Vice President of Product Management
Company: Modern Health
Location: Remote
Posted Nov 10, 2025
The role is a high-visibility position in a fast-growing company, working closely with the leadership team to build strategic product lines. It requires strong leadership, communication, and stakeholder management skills to drive measurable outcomes and inspire high-performing teams.
Senior Data Scientist
Company: Mozilla
Location: Remote
Posted Nov 10, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Enterprise Customer Success Manager
Company: Canonical
Location: Remote
Posted Nov 10, 2025
Canonical is a leading provider of open source software and operating systems. The company is hiring an Enterprise Customer Success Manager to reduce risk, facilitate adoption, and support expansion within existing accounts. The role involves onboarding new customers, managing a portfolio of customers, and collaborating with various teams to deliver engagement plans.
Senior Business Solutions Engineer - BizTech
Company: Airbnb
Location: Remote
Posted Nov 10, 2025
The Business Technology team at Airbnb manages a complex ecosystem of products and applications, driving key outcomes for stakeholders. The team ensures accurate tax collection, manages cash reconciliation, provides insurance protection, and develops enterprise applications. They seek a highly experienced professional with expertise in Oracle, tax systems, integrations, and software development.
Global Head of Cloud Alliances
Company: Canonical
Location: Remote
Posted Nov 10, 2025
Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting opportunities for cloud alliances and a distributed work culture. The job description emphasizes innovation, partnership growth, and a collaborative environment with competitive benefits.
Senior Data Developer
Company: Vidyard
Location: Remote
Posted Nov 10, 2025
Vidyard is seeking a Senior Data Developer to join their Data Platform team. The role involves advancing the company's data system, enhancing data pipelines, and optimizing tools. The candidate will work with technologies like Druid, Redshift, DBT, Cube, and Metabase, focusing on data collection, modeling, and activation. The position offers the opportunity to impact product features such as Analytics, Notifications, Data Privacy Compliance, and Integrations. The role is remote and open to candidates located in Canada.
Practice Manager - Professional Services
Company: ExtraHop
Location: Remote
Posted Nov 10, 2025
The Practice Manager role emphasizes customer success and team leadership, with responsibilities including collaboration with sales, project management, and team development. Qualifications require IT experience, leadership skills, and expertise in networking protocols.
General Liability Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 10, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. Reserv is venture-backed and seeks highly motivated individuals to join their team in building a leading TPA and tackling longstanding challenges in the claims role.