Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Python Backend Developer
Company: The Motley Fool
Location: USA
Posted Nov 10, 2025
The job posting highlights opportunities to work with cutting-edge technologies, contribute to impactful financial tools, and collaborate with a respected company. It emphasizes innovation, team leadership, and professional growth in a dynamic engineering environment.
VP of Product - Payments
Company: Qualia
Location: USA
Posted Nov 10, 2025
Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. Their platform brings together users from across the real estate ecosystem onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Qualia is looking for a product manager to own the strategy and execution of their payments network, which is a mission-critical platform sitting on top of trillions of dollars in real estate transaction payments.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 10, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience in software architecture, cloud infrastructure, and modern architectural patterns.
VP - Product Management (AI & Analytics)
Company: EDB
Location: USA
Posted Nov 10, 2025
The Vice President of AI & Analytics will own the strategy, delivery, and commercial success of the company's integrated intelligent portfolio. They will define the core value proposition, drive commercial results, and be an industry evangelist. The role requires deep expertise in AI systems and large-scale data analytics, as well as the ability to lead and inspire teams.
Mid Market Account Executive
Company: Yubico
Location: USA
Posted Nov 10, 2025
Yubico is a leading provider of hardware authentication security keys, with a mission to make secure login easy and available for everyone. The company offers a holistic Total Rewards package, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave. Yubico values diversity, inclusion, and employee well-being, with employee resource groups and a strong company culture.
Staff Applied AI/ ML Engineer - Customer Experience Platform
Company: Gusto, Inc.
Location: Canada
Posted Nov 10, 2025
This job description outlines a technical leader role focused on developing AI/ML solutions to enhance customer experiences. The position requires expertise in advanced machine learning methods, cross-functional collaboration, and leadership in ML teams. It emphasizes scalable model development, algorithm innovation, and strategic technical direction for AI initiatives.
Technical Account Manager
Company: TTEC Digital
Location: USA
Posted Nov 10, 2025
TTEC Digital is a company that coaches clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They build customizable contact center solutions and offer services such as managing on-premise services, optimizing contact centers, performing cloud migrations, and improving existing technology investments. The role of a Technical Account Manager (TAM) involves serving as the operational and technical leader for a portfolio of clients, driving service delivery, leading client relationships, and ensuring operational excellence across all aspects of the client lifecycle.
Senior Sales Advisor Supervisor
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 10, 2025
The job description outlines the responsibilities and qualifications for a supervisory role in insurance sales. The ideal candidate will have in-depth knowledge of personal lines insurance, strong leadership abilities, and a commitment to coaching and developing team members. The role involves supervising sales advisors, coaching and developing them, managing their performance, contributing to a high-performing culture, ensuring customer satisfaction, and participating in process improvement initiatives.
Business Development Specialist
Company: NavVis
Location: USA
Posted Nov 10, 2025
NavVis is a technology company that offers products and services to bridge the gap between physical and digital worlds, enabling users to create a new reality. The company is actively seeking dynamic and driven Business Development Specialists to shape the future of scaling revenue in their growing US teams. The role involves developing a person-focused strategy, setting qualified meetings, mastering value-driven communication, and partnering with Marketing to run strategic campaigns. NavVis offers a competitive compensation package, flexible working hours, and a hybrid work setup.
Product Operations Manager
Company: Qualia
Location: USA
Posted Nov 10, 2025
Qualia is a leading B2B real estate technology company that provides a shared digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They are seeking an experienced Product Operations Manager to serve as a strategic partner and force multiplier for their R&D organization, focusing on improving product development efficiency, team satisfaction, and cross-functional coordination.
Senior Machine Learning Engineer
Company: Mercury
Location: USA
Posted Nov 10, 2025
The text discusses the invention of the Fast Fourier transform, which revolutionized signal analysis. It also mentions the Risk Onboarding team's work on efficiently reviewing customer applications while preventing money laundering and financial crimes. Mercury, a fintech company, is committed to providing an exceptional banking experience for startups and is seeking a candidate with 7+ years of experience in machine learning engineering, data engineering, backend software engineering, and/or DevOps.
Staff Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 10, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Staff Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires 10+ years of experience, expertise in AWS and Kubernetes, and strong communication skills.