Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Support Engineering Manager
Company: Canonical
Location: Remote
Posted Nov 09, 2025
Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.
Senior Director - Platform Product Management
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Senior Director of Platform Product Management to lead the company's transformation to fully automated operations. The role involves defining the platform strategy, evolving the roadmap, and guiding execution across development teams. The ideal candidate will bridge API-first platform principles with understanding the needs of application development teams and external developers.
Customer Success Associate
Company: Ekwa Marketing Inc.
Location: Remote
Posted Nov 09, 2025
Bizycorp Pvt Ltd offers a work-from-home position for a Customer Success Associate. The company values employee work-life balance and provides a flexible schedule. The role involves supporting the Customer Success Manager, coordinating follow-up tasks, maintaining client relationships, and creating content. The company offers benefits such as paid leave, professional training, and exposure to international clients.
Principal Product Manager - Developer Platform
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Principal Product Manager for their Developer Platform team. The role involves leading the transformation to automated operations, guiding API evolution, and partnering with AI and engineering teams. The ideal candidate will have experience in SaaS enterprise software, integration architecture, and API design, with strong communication and collaboration skills.
Manager of Specialist Solutions Architecture - Payments
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The company is seeking a Manager for the Payments Specialist Solutions Architecture team to lead a high-performing team of architects dedicated to Stripe's core payment products. The role involves mentoring, recruiting, developing metrics-driven processes, partnering with sales leadership, and serving as a key advisor to product and engineering teams.
Enterprise Account Executive
Company: Canonical
Location: Remote
Posted Nov 09, 2025
Canonical is seeking talented individuals for global sales roles, emphasizing open-source innovation, enterprise software solutions, and a distributed work environment with opportunities for professional growth and competitive compensation.
QA Analyst - LiveOps - Star Trek Fleet Command
Company: Scopely
Location: USA
Posted Nov 09, 2025
Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.
SMB Customer Success Manager
Company: Newsela
Location: USA
Posted Nov 09, 2025
This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.
Customer Experience Specialist
Company: Reserv
Location: UK
Posted Nov 09, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a detail-oriented Customer Experience Specialist to join their team and handle customer claims, administrative tasks, and communication with adjusters. The role requires 2+ years of experience in customer support or claims, strong communication skills, and proficiency with Google Workspace and internal systems.
Software Engineer - AI Product
Company: Figma
Location: Remote
Posted Nov 09, 2025
Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.
Medical Physicist Associate
Company: Fortive
Location: USA
Posted Nov 09, 2025
The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.
Program Manager
Company: ReflexAI
Location: USA
Posted Nov 10, 2025
The role is a Program Manager position at ReflexAI, a company that provides machine learning and natural language processing tools to mission-driven organizations. The role involves managing a large-scale global social impact program, coordinating with internal teams and external partners, and representing ReflexAI at conferences and events. The ideal candidate should have experience in program management, digital marketing, and managing multistakeholder initiatives.