Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Junior Web Developer
Company: Storyteller
Location: South Africa
Posted Nov 09, 2025
This job posting highlights a remote software engineering role with competitive salary, global brand exposure, and opportunities for growth. The position offers benefits like 33 days paid leave, cutting-edge technology, and collaboration with leading sports brands. Responsibilities include developing SDKs, solving customer problems, and contributing to product improvements in a supportive team environment.
Behavioral Health Care Manager
Company: Triplemoon Clinical
Location: Remote
Posted Nov 09, 2025
The text describes the role of a behavioral health care manager in a collaborative care model. The manager plays a central role in coordinating care, providing evidence-based interventions, and supporting patients and their families. The position requires relevant professional background, experience working with children, and strong digital health and telehealth skills. The role offers flexible scheduling, remote work, and opportunities for professional development.
Senior Solutions Architect
Company: ExtraHop
Location: Remote
Posted Nov 08, 2025
The Solutions Architecture team at ExtraHop focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting learning sessions with customers.
Junior Web Developer
Company: Storyteller
Location: Romania
Posted Nov 09, 2025
Storyteller is a high-growth B2B SaaS platform that allows companies to integrate Stories into their platforms. They offer a fully remote position for a Junior/Graduate Software Engineer to work on their Web SDK, which powers Stories used by globally recognized clients, especially in sports. The role involves shipping features, improving reliability, solving customer problems, and contributing to developer experience.
Marketing Operations Manager
Company: Webflow
Location: USA
Posted Nov 09, 2025
Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a single platform. The company is looking for a Marketing Operations Manager to own and optimize marketing campaigns, ensuring accurate lead capture, tracking, and reporting across various channels.
Recruitment Lead
Company: Talent Hackers
Location: Remote
Posted Nov 08, 2025
The role is for a Recruitment Lead based in Colombia to lead end-to-end recruitment for Colombian-based roles, build and manage a local recruitment team, collaborate with sales and operations, create candidate pipelines, oversee hiring compliance, implement ATS tools, maintain hiring KPIs, and represent the company at job fairs. The ideal candidate should have 5+ years of recruitment experience, be based in Colombia with deep knowledge of the local labor market, have exceptional English skills, and be able to manage a team or contractors.
Claims Audit Manager
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie seeks a Claims Audit Manager to enhance healthcare processes, offering competitive salaries and unique benefits like flexible PTO, alternative medicine coverage, and a mission-driven work environment. The role involves improving claims accuracy, collaborating cross-functionally, and contributing to transformative health solutions.
Senior Product Designer II - Data Visualization
Company: HubSpot
Location: USA
Posted Nov 09, 2025
The role of Senior Product Designer II at HubSpot focuses on data visualization, with responsibilities including developing a unified Data Visualization Design System, shaping data narratives, championing clarity and accessibility, fostering collaboration, delivering actionable insights, and measuring impact. The company seeks experienced designers with expertise in information design, data visualization principles, and modern design tools.
Lead Services Consultant
Company: HubSpot
Location: Australia
Posted Nov 09, 2025
The role of Lead Services Consultant at HubSpot involves guiding customers through the process of determining the right implementation and service strategy to support their success. The ideal candidate should have strong communication skills, a passion for solving challenging problems, and a consultative approach to problem solving. The role offers benefits such as flexible work options, stock units, world-class training, and a focus on HubSpot's HEART core values.
Senior Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Software Engineer to join their team and work on critical payment and financial systems within the healthcare domain. The role involves designing, developing, and optimizing robust, secure, and scalable solutions while collaborating with various teams and adhering to industry regulations.
Senior Manager - GTM Engineering, Customer Success
Company: Apollo.io
Location: Remote
Posted Nov 08, 2025
The Sr Manager GTME Success role is an operational leader and coach for Apollo's Named GTM Engineers. They are responsible for forecasting, enforcing, coaching, developing, inspecting, intervening, scaling, optimizing, and leading by example. The role requires deal operation skills, coaching abilities, attention to detail, familiarity with Apollo and modern GTM stack, and outbound growth leadership. The company offers various benefits and a competitive pay range.
Customer Support Engineer - Level 1
Company: Hammerspace
Location: UK
Posted Nov 09, 2025
Hammerspace is seeking a highly skilled Customer Support Engineer EMEA to provide top-tier support to customers, resolve complex technical issues, and ensure customer success and retention. The ideal candidate will have extensive experience in cloud storage, networking, and troubleshooting, as well as excellent communication skills and the ability to work with cross-functional teams.