Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Manager, Software Engineering - Infrastructure
Company: Figma
Location: Remote
Posted Nov 08, 2025
Figma is looking to expand its Leadership team within the Infrastructure organization. The FigFile Content team manages file and asset operations, while the Developer Experience team focuses on build, test, and workflow systems. Both teams aim to improve scalability, security, and user experience. The roles require experience in managing engineering teams, working on internal infrastructure, and growing internal platforms.
Account Executive
Company: Allium
Location: Remote
Posted Nov 08, 2025
Allium is a company that provides accurate, simple, and fast blockchain data solutions. They aim to make blockchain data easily accessible and understandable by ingesting, sanitizing, and standardizing data from over 100 blockchains. Allium serves analysts and engineers, with customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. The company is on a mission to index and organize the world's blockchain data, similar to what Bloomberg did for financial data and Google did for webpages.
Enterprise Customer Success Manager
Company: Datadog
Location: Thailand
Posted Nov 08, 2025
The role of an Enterprise Customer Success Manager at Datadog involves proactively driving product adoption, building strong relationships with strategic customers, collaborating cross-functionally, and serving as a trusted advisor to help customers achieve their business goals. The position requires customer-centric skills, experience in customer success or account management, and fluency in Thai and English.
Senior Software Engineer | Cloud Services
Company: ExtraHop
Location: Remote
Posted Nov 08, 2025
The job posting highlights a Cloud Infrastructure role with opportunities to build scalable secure platforms using cutting-edge technologies. It emphasizes fault-resilient systems, customer-centric design, and a focus on security scalability stability. The position offers competitive compensation ($160k-180k) along with benefits and a healthy work-life balance through automated processes.
Technical Product Enablement Facilitator
Company: HubSpot
Location: Australia
Posted Nov 08, 2025
HubSpot is seeking a Product Trainer Facilitator to join the GoToMarket Enablement team. The role involves delivering product training to Sales, PreSales, Customer Success, and Support teams, with a focus on incorporating AI and AI Agents. The ideal candidate will have empathy for customer-facing employees, strong communication skills, and experience with GTM Enablement frameworks. They will work autonomously, build relationships across departments, and act as a Subject Matter Expert for new content development.
Product Designer
Company: Xapo Bank
Location: Remote
Posted Nov 08, 2025
The Xapo app provides a best-in-class experience for clients, enabling them to spend, protect, and earn on USD and BTC deposits. The role of a Product Designer is to shape a first-class user experience in partnership with cross-functional teams, focusing on transactions and creating intuitive interfaces. The ideal candidate should have experience designing native mobile apps and understand platform standards.
Client Support Specialist (Healthcare Facilities - B2B)
Company: Clipboard Health
Location: Canada, EU, South Africa, Jamaica, Philippines
Posted Nov 08, 2025
Clipboard Health is seeking highly motivated, customer-focused individuals to join their team as B2B Support Specialists. The role involves proactively solving client issues, preventing churn, and ensuring a seamless experience for healthcare facility clients. The company values a customer-centric mindset, strong communication skills, proactive problem-solving, and high accountability.
Enterprise Account Executive
Company: Sanity
Location: Norway,Denmark
Posted Nov 08, 2025
This text promotes Sanity.io's Account Executive role, highlighting opportunities to drive revenue growth, work with major clients, and leverage a supportive team environment. It emphasizes the company's innovative content platform, global expansion, and competitive benefits.
Onboarding Specialist
Company: Hostaway
Location: Remote
Posted Nov 08, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are a profitable and growing company seeking a Customer Onboarding Specialist to ensure new clients transition smoothly onto their platform. The role requires 2+ years of SaaS experience, strong communication skills, and the ability to manage multiple onboarding projects.
Manager, Data Science - Core Data
Company: Figma
Location: Remote
Posted Nov 08, 2025
The Core Data Science team at Figma is responsible for upleveling the company's use of data. They work with other data scientists and engineering to implement new statistical methods, build data frameworks, and incorporate data into Figma's product. The team also supports the Infrastructure organization and collaborates with various teams to drive impact. The role requires experience managing data science teams, strong statistical methods knowledge, and a desire to build an inclusive culture.
Lifecycle Marketing Manager
Company: Shippo
Location: Remote
Posted Nov 08, 2025
Shippo is a shipping platform that provides merchants with world-class shipping solutions and competitive rates. They are hiring a Lifecycle Marketing Manager to own and scale their communication strategy across the entire customer journey, focusing on driving user engagement and business growth. The role involves defining and executing the lifecycle marketing strategy, developing and optimizing email marketing campaigns, and managing transactional email systems. Shippo offers a comprehensive benefits package, including healthcare coverage, flexible working arrangements, and professional growth opportunities.
Staff Product Manager - SMB (Ads)
Company: Reddit
Location: Remote
Posted Nov 08, 2025
The Reddit Ads team is looking for a senior product manager to help innovate and grow the team rapidly. The role involves setting a vision and strategy, driving execution, making data-driven decisions, collaborating cross-functionally, and communicating with executives. The ideal candidate has 8+ years of product management experience, a track record of developing product strategy, and strong analytical and problem-solving skills.