Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Digital Marketing Director
Company: Levo Naturals
Location: Remote
Posted Nov 08, 2025
The role is for a Director of Digital Marketing in a high-growth CPG beverage dietary supplement company. The position involves driving digital marketing strategies, optimizing eCommerce performance, and leveraging analytics to maximize profitability. The ideal candidate should have experience in digital marketing, eCommerce, and financial analysis, with a focus on driving profitable growth.
Customer Success Lead - Commercial & Scale
Company: ElevenLabs
Location: USA
Posted Nov 08, 2025
ElevenLabs is a leading audio AI company that has achieved significant growth and valuation since its launch in 2023. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success Lead to manage a team and drive excellence in post-sales outcomes.
Business Development Representative - RethinkBH
Company: RethinkFirst
Location: Remote
Posted Nov 08, 2025
Rethink is seeking motivated individuals to join their sales team to support the growth of their behavioral health division. The role involves managing outbound lead flow, generating sales opportunities, collaborating with the sales team, and documenting customer records. The ideal candidate has experience in ABA, excellent communication skills, and a results-oriented mindset.
Senior Risk Strategist - Fraud
Company: Mercury
Location: USA
Posted Nov 08, 2025
Mercury is a financial technology company building a complete finance stack for startups. They are hiring a Senior Risk Strategist focused on fraud to shape their fraud strategy across multiple domains. The role involves data-driven analysis, strategic problem solving, and collaboration with various teams to design scalable risk solutions while balancing risk, compliance, and customer experience.
Senior Financial Analyst - Strategic Finance
Company: GitLab
Location: USA
Posted Nov 08, 2025
GitLab is hiring a Senior Financial Analyst for its Strategic Finance team. The role involves designing long-range financial models, developing forecasting methodologies, building business cases, analyzing product KPIs, forecasting ARR and customer counts, studying competitive landscape, and analyzing unit economics. The ideal candidate should have financial modeling skills, be a strategic thinker, self-starter, and thrive in ambiguity.
Customer Success Engineer
Company: Hightouch
Location: USA
Posted Nov 08, 2025
The Customer Success Engineering role at Hightouch is a demanding position that requires strong organizational skills, technical understanding, and the ability to multitask. The role involves working directly with users to ensure they get the most value from the platform, collaborating with various teams across the organization, and providing broad exposure. The ideal candidate is hungry to learn, excited to collaborate, driven to deliver optimal customer experiences, and willing to wear many hats as the company grows.
Director of Regulatory Affairs
Company: OPIS s.r.l.
Location: Remote
Posted Nov 08, 2025
OPIS is seeking a Director of Regulatory Affairs to lead regulatory strategies for product development and approval across international markets. The role involves acting as a trusted advisor, managing relationships with regulatory authorities, overseeing meetings, reviewing key documents, supporting business development, and staying updated on global regulatory frameworks. OPIS offers a competitive salary and benefits package, and values growth, innovation, and customer success.
Senior Revenue Accountant
Company: Netwrix
Location: Remote
Posted Nov 08, 2025
Netwrix is seeking a Senior Revenue Accountant to join their Corporate Accounting Revenue team. The role involves collaborating with cross-functional departments, preparing revenue checklists, supporting monthly financial close, driving process improvement, and performing ad-hoc projects. The ideal candidate should have a BABS degree in Accounting or Finance, 4+ years of experience in a public accounting firm or a publicly traded high-tech organization, and working knowledge of US GAAP with a focus on revenue recognition under ASC 606.
Customer Success Director (Gig Economy Vertical)
Company: First Advantage
Location: Remote
Posted Nov 08, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Customer Success Director role focuses on the satisfaction, retention, and growth of key clients in the fast-moving Gig Economy space, requiring expertise in technology-driven solutions and risk mitigation.
Senior Product Manager - Typing Experience
Company: Goodnotes
Location: Europe
Posted Nov 08, 2025
The Canvas team at Goodnotes is seeking a Senior Product Manager to lead the evolution of the typing experience in their note-taking app. The role involves defining the vision, strategy, and roadmap for the product, collaborating with design and engineering teams, and driving product decisions through data and user insights. The ideal candidate should have 5+ years of product management experience, a strong understanding of UX principles, and excellent communication and collaboration skills.
Enterprise Account Executive
Company: Alida
Location: Remote
Posted Nov 08, 2025
The job posting is for an experienced Enterprise Account Executive to drive revenue growth by selling technology solutions to market research and UX research enterprises. The role involves managing sales pipelines, understanding client needs, leading solution discovery sessions, and fostering long-term client relationships. The company offers competitive compensation, benefits, and a positive work environment.
Full-Stack Developer / Shopify Expert (eCommerce CRO Focus)
Company: Pearl West
Location: Remote
Posted Nov 08, 2025
Pearl West is seeking a driven, results-focused FullStack Developer with Shopify expertise to optimize their high-traffic Shopify stores. The role involves identifying and implementing improvements to boost conversion rates, site speed, and customer experience. The position is remote, with a focus on proactive testing, optimization, and collaboration with cross-functional teams.