Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

District Sales Manager, LG Pro Builder, NV

Company: LG Electronics

Location: Las Vegas, NV

Posted Oct 16, 2025

Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

Customer Care Associate

Company: Jonathan Communications

Location: La Mesa, CA

Posted Oct 16, 2025

Whether it’s resolving technical issues, placing sales orders, answering product questions, or offering expert customer service guidance, the Customer Care…

Customer Experience Representative Hiring Event - Irwindale

Company: Athens Services

Location: Baldwin Park, CA

Posted Oct 16, 2025

* *Location:* 4777 Irwindale Avenue, Irwindale, CA 91706 * *Date:* Wednesday, October 29, 2025 * *Time:* 9:00 AM – 12:00 PM We’re hiring for: * *Customer…

Unarmed Security

Company: Cascadia Global Security

Location: Argo, IL

Posted Oct 16, 2025

We will provide and pay for all licensing and training! Our Security Specialists range from active-duty military personnel to veterans to civilians looking for…

Customer Service Event Representative

Company: Elevate Marketing Events

Location: King of Prussia, PA

Posted Oct 16, 2025

Guide supporters through the giving process and say a big “thank you” for their generosity. Keep records organized and assist with follow-ups to keep donors…

Building Security Guard (Full-Time, Regular) $23.17 Hourly

Company: Travis County

Location: Austin, TX

Posted Oct 16, 2025

Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the…

Senior Software Engineer, Full Stack (JavaScript, Node)

Company: Capital One

Location: New York, NY

Posted Oct 16, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Independent Contractor: Home Services (Plumbing, Electrical, Remodeling, etc.)

Company: MyHomeConnect

Location: San Jose, CA

Posted Oct 16, 2025

Active California contractor’s license or trade certification. MyHomeConnect helps contractors grow their business without chasing leads or paying for ads.

District Sales Manager, LG Pro Builder, San Antonio TX

Company: LG Electronics

Location: San Antonio, TX

Posted Oct 16, 2025

Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

District Sales Manager, LG Pro Builder, Houston TX

Company: LG Electronics

Location: Houston, TX

Posted Oct 16, 2025

Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

Janitor

Company: BMW North Scottsdale

Location: Phoenix, AZ

Posted Oct 16, 2025

Some positions may require applicants to possess a valid driver's license and have a good driving record. The Janitor is responsible for maintaining building…

IT Business Analyst - ITGC and App Frameworks

Company: WHSmith North America

Location: Las Vegas, NV

Posted Oct 16, 2025

Strong communication skills with ability to present findings to both technical and non-technical audiences. Bachelor’s degree in Information Systems, Computer…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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