Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Welder/Mechanic

Company: Drake Truck Bodies, LLC

Location: Phoenix, AZ

Posted Oct 16, 2025

Valid driver’s license and reliable transportation. You’ll be MIG welding, installing and assembling of our diverse fleet components—ranging from service bodies…

Cybersecurity Analyst

Company: Meriplex

Location: Houston, TX

Posted Oct 16, 2025

Bachelor’s degree in a relevant field is a plus but not required. Familiar with proxy and web content filtering tools. Basic programming skills are a plus.

Customer Service Representative

Company: Banner Personnel

Location: Chicago, IL

Posted Oct 16, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

Machine Operator

Company: Biomerics

Location: Santa Clara, CA

Posted Oct 16, 2025

As a vertically integrated company, we specialize in the design, development, and production of medical devices for diagnostic and interventional procedures.

Licensed HVAC/R Technician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Chicago, IL

Posted Oct 16, 2025

Valid state driver's license required. Journeyman’s license and commercial refrigeration experience required or 10 years HVAC/R experience.

Part-Time Retail Sales Associate

Company: Cox Communications Inc.

Location: Phoenix, AZ

Posted Oct 16, 2025

One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.). Support your fellow sales agents when needed.

Customer Service Representative

Company: Allstate Insurance

Location: Phoenix, AZ

Posted Oct 16, 2025

Perform data entry tasks accurately to maintain up-to-date customer records. Proficient in data entry with attention to detail and accuracy.

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Oct 16, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Cloud Solution Architect - Data & Analytics

Company: Microsoft

Location: Switzerland, FL

Posted Oct 16, 2025

You will apply technical knowledge to architect and design solutions that meet business and IT needs, create Data & Analytics roadmaps, drive Proof of Concepts…

B2B Customer Service Representative (Logistics)

Company: Arvato

Location: Las Vegas, NV

Posted Oct 16, 2025

401(k) with company matching up to 6%. Manage inventory updates, promotional planning, customer return cases, and inbound planning.

Customer Support for International Relocation Service

Company: Yamato Transport USA

Location: Tukwila, WA

Posted Oct 16, 2025

Prepare documentation relating to client needs, invoices, moving, inventory and scheduling. Compensation based on customer service skill sets.

CNC BORE MILL MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Oct 16, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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