Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

RN Health Educator

Company: ERP International, LLC

Location: San Diego, CA

Posted Oct 16, 2025

\* Licensure:* Current, full, active, and unrestricted RN license from any state. \* Education:* Possess a Master’s degree in Nursing, Health Promotion,…

Cinema Marketing Manager

Company: Sony Electronics

Location: Los Angeles, CA

Posted Oct 16, 2025

Champion the voice of the customer—sharing insights and trends from the field to inform product and marketing strategy. Right to Work (English/Spanish).

Full Time Security 2nd Shift Supervisor

Company: Sunstates Security

Location: Camden, NJ

Posted Oct 16, 2025

Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Full Time Security 2nd Shift Supervisor.

HVAC Service Tech

Company: L&S Mechanical

Location: San Antonio, TX

Posted Oct 16, 2025

Job SummaryAs a HVAC service technician at L&S, you will repair and calibrate systems and replace various components. Medical, dental and vision insurance.

Junior Residential Project Manager

Company: Mark Benz Custom Building and Remodeling

Location: Phoenix, AZ

Posted Oct 16, 2025

Valid driver’s license and reliable transportation for site visits. 1–3 years of experience in construction or remodeling preferred (internships, field…

Cleaner 6pm

Company: Generation Group

Location: Beverly Hills, CA

Posted Oct 16, 2025

The ideal candidate will be responsible for maintaining cleanliness and hygiene in various environments, ensuring that spaces are welcoming and safe for all…

Welder

Company: Toyota Industries

Location: East Chicago, IN

Posted Oct 16, 2025

Knowledge of how to use welding machinery, hand tools, and various shop tool. In this role, will fabricate and repair metal, equipment, parts, and other…

Construction Project Manager

Company: Twin City Hardware

Location: Jacksonville, FL

Posted Oct 16, 2025

Drive to job sites and contractor’s offices to check on project status, answer questions and handle issues. Moderate construction project management experience…

Home Energy Efficiency Auditor

Company: FOR Energy

Location: Phoenix, AZ

Posted Oct 16, 2025

Valid Arizona driver’s license and clean driving record. Work independently in the field with strong team support. Passing out marketing flyers on homes.

Security Site Supervisor

Company: GuardTexas

Location: Houston, TX

Posted Oct 16, 2025

Familiar with placing calls on hold and transferring calls. Write reports of daily activities and irregularities, such as equipment or property damage, theft,…

P/T Marketing Specialist

Company: MakingCosmetics Inc.

Location: Redmond, WA

Posted Oct 16, 2025

They will have demonstrated experience driving sales results through their marketing, promotions, and social media platform/programs.

Commerce Class A Delivery Truck Driver

Company: TCI Transportation Services, Inc.

Location: Commerce, CA

Posted Oct 16, 2025

$28 per hour plus Overtime pay after 40 hours. Will count, stack, and roll carts of bread around for deliveries. Weekly Paychecks | Direct Deposit Available.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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