Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Supermarket Refrigeration Foreman

Company: Risen Mechanical LLC

Location: United States

Posted Oct 16, 2025

Valid drivers license and clean driving record. Possess basic communication skills that allow communication of technical detail in an organized and detailed…

Journeyman Plumber

Company: Jafco Plumbing And Sewer

Location: Seattle, WA

Posted Oct 16, 2025

Must have a valid driver’s license, possess and maintain a satisfactory driving record. Diagnose plumbing and other related in-home and commercial service calls…

Wireless Sales Consultant

Company: Wireless Nation - Verizon Wireless-Zone Authorized Retailer

Location: Media, PA

Posted Oct 16, 2025

Passionate customer advocate with the desire to assist, advise & educate our. Ability to work guaranteed full-time hours. Drive sales and customer satisfaction.

Senior Accountant

Company: Reece, Inc.

Location: Dallas, TX

Posted Oct 16, 2025

Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment,…

Licensed Plumber – Residential Service

Company: Puget Sound Plumbing

Location: Seattle, WA

Posted Oct 16, 2025

*Skills:* Exceptional ability in diagnostics, technical repair, residential installation, customer relationship building, and consultative sales.

Customer Service Representative

Company: CP Flexible Packaging

Location: Bristol, PA

Posted Oct 16, 2025

Previous customer service experience with responsibility for all facets of account management including, but not limited to, order entry, report generation and…

Property Manager

Company: Confidential

Location: San Diego, CA

Posted Oct 16, 2025

*Compliance:* Adhere to all local, state, and federal regulations as well as company policies and procedures. *Leasing:* Market and lease homes and apartments.

Clinical Pharmacist

Company: VillageMD

Location: Austin, TX

Posted Oct 16, 2025

Active, unrestricted pharmacist license in the state of Texas required. Collaborate with prescribers, interdisciplinary care teams, patients and/or caregivers…

Office Admin / Assistant Project Manager

Company: Brooklyn Millwork

Location: Brooklyn, NY

Posted Oct 16, 2025

Serve as the first point of contact for all incoming calls, emails, and inquiries. Ensure all project-related files (drawings, submittals, change orders, field…

eCommerce/Digital Manager

Company: Advantus Corp

Location: Jacksonville, FL

Posted Oct 16, 2025

Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Bachelor’s degree in business, Marketing, E-Commerce, IT, or a related…

Closet and Cabinet Installer

Company: The Tailored Closet and PremierGarage

Location: Jacksonville, FL

Posted Oct 16, 2025

A clean driving record of up to 4 years is a requirement. Do you have a clean driving record in the past 5 years? We provide all tools and vehicles.

Automotive Fabricator / Welder (Full-time with benefits)

Company: ICON

Location: Chatsworth, CA

Posted Oct 16, 2025

Must have fabrication experience working with vehicles (mechanical skills and theory). Plenty of room for growth within the company.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages