Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Software Engineer, AI

Company: AutoAssist

Location: West Chester, PA

Posted Oct 16, 2025

Autonomy-driven mindset - you thrive when you own the details and project manage your own work. Direct impact on AI product strategy and technical direction.

Department Manager

Company: American Vintage Home

Location: Evanston, IL

Posted Oct 16, 2025

Assist sales staff with design, layout, equipment, and material selections when needed. Identify technical weaknesses in trainees and provide support and…

New Construction Plumber

Company: RMK Services LLC

Location: Las Vegas, NV

Posted Oct 16, 2025

Valid driving license is desirable for transporting tools and materials as needed. Strong mechanical knowledge with the ability to troubleshoot various plumbing…

Unarmed Security Guard

Company: Weiser Security Services

Location: Jacksonville, FL

Posted Oct 16, 2025

Must be able to obtain state required licensing. This position is under the direct supervision of the Account Manager or Branch Manager and is responsible for…

Customer Service Representative

Company: Olympia Management Services

Location: Las Vegas, NV

Posted Oct 16, 2025

Handle all incoming calls and walk-ins, note owner accounts, directly handle initial questions involving community related issues. Expected hours: 40 per week.

Keyholder / Sales associate (Wayne, PA)

Company: Greene Street

Location: Wayne, PA

Posted Oct 16, 2025

Greeting and assisting customers, boosting sales by encouraging add-ons etc, cash handling, ensuring all areas in the store are maintained to Greene Street…

Territory Manager / Outside Sales - Dallas / Fort Worth, TX

Company: Backyard Products, LLC

Location: Dallas, TX

Posted Oct 16, 2025

Have a clean driving record and valid driver's license. Manage incoming warm leads that are generated through various channels. Big-box retail vendor relations.

Custodian

Company: Austin Independent School District

Location: Austin, TX

Posted Oct 16, 2025

Entry areas, main entrance of buildings, and playground entry areas. Vacuum, carpet extractor, small hand tools; small power tools.

Keyholder / Sales associate (North Wales, PA)

Company: Greene Street

Location: North Wales, PA

Posted Oct 16, 2025

Greeting and assisting customers, boosting sales by encouraging add-ons etc, cash handling, ensuring all areas in the store are maintained to Greene Street…

Service Plumber

Company: Lee's Air, Plumbing & Heating

Location: Las Vegas, NV

Posted Oct 16, 2025

Utilize hand tools, power tools, and welding equipment to complete plumbing tasks effectively. Strong mechanical knowledge with the ability to troubleshoot…

Sales Associate / Keyholder (Chestnut Hill, Philadelphia)

Company: Greene Street

Location: Philadelphia, PA

Posted Oct 16, 2025

Greeting and assisting customers, boosting sales by encouraging add-ons etc, cash handling, ensuring all areas in the store are maintained to Greene Street…

Flex Security Officer

Company: Aztex protection agency

Location: Austin, TX

Posted Oct 16, 2025

Valid level 2 or 3 license provided by the state of Texas. We are currently hiring part-time Flex Security Officers to provide coverage across various client…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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