Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

CNC Machinist / Stone Fabricator

Company: Marmiro Stones Inc

Location: Carlstadt, NJ

Posted Oct 16, 2025

Valid driver’s license and reliable transportation. OSHA safety certification or forklift certification. Familiarity with *CAD/CAM design software* for layout…

Armed Security Officers (PH) - Houston, TX

Company: Sunstates Security

Location: Houston, TX

Posted Oct 16, 2025

May perform reception duties to greet and check in visitors, operate the switchboard, and answer telephone calls during or after hours, take messages, answer…

Marketing

Company: Alamo Heights Consulting

Location: San Antonio, TX

Posted Oct 16, 2025

Act as a frontline brand expert, helping maintain high standards in the field. Paid training to ensure you're equipped to succeed from day one.

Luxury Retail Security Flex Officers

Company: St. Moritz Security Services

Location: Las Vegas, NV

Posted Oct 16, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Plumbing Installer

Company: Lee's Air, Plumbing & Heating

Location: Las Vegas, NV

Posted Oct 16, 2025

Utilize hand tools and power tools effectively for various installation tasks. Strong mechanical knowledge with the ability to operate various tools safely.

Data Management Analyst

Company: RWE Supply & Trading

Location: Chicago, IL

Posted Oct 16, 2025

Shape the future by developing scalable and sustainable setups for payment, invoicing, and data mapping needs. Familiarity with SAP or ENDUR platforms.

Security Officer- Temple Hospital

Company: Allied Universal

Location: Philadelphia, PA

Posted Oct 16, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Horizon Services

Location: Wilmington, DE

Posted Oct 16, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Plumbing Installer

Company: Reliant Plumbing

Location: Austin, TX

Posted Oct 16, 2025

Appropriate plumbing license - Masters, Journeyman, or Tradesman License. *License & Certification*: A valid Driver's License is non-negotiable, as on-the-road…

Security Shift Supervisor

Company: DSI Security Services

Location: West Chester, PA

Posted Oct 16, 2025

A valid?driver’s license?is required. Conduct post inspections and ensure compliance with site-specific procedures. Basic to intermediate computer proficiency.

Operations Project Manager

Company: NEXT PHASE ENTERPRISES

Location: Phoenix, AZ

Posted Oct 16, 2025

Attend and contribute to internal meetings and conference calls. Experience in data entry, client/account management, and project/event management.

Automotive Service BDC Representative

Company: BRAM

Location: New York, NY

Posted Oct 16, 2025

We are looking for an experienced, Service BDC Representative that will be responsible for handling scripted and unscripted inbound and outbound calls, and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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